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Cannot scan or install updates after you configure the web proxy on a Windows Server 2012 R2-based cluster


View products that this article applies to.

Symptoms

Consider the following scenario:

  • You have passive nodes that are running on a Windows Server 2012 R2-based cluster.
  • You configure a web proxy for the first time or update the web proxy configuration (such as update the user password) on the cluster.
  • You use a Cluster-Aware Updating (CAU) feature to scan or install the updates on the passive node.
In this scenario, the scan or installation on the passive node fails.

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Cause

This issue occurs because the saved proxy credentials are refreshed only after the host process (wmiprvse.exe) is recycled. Therefore, an error occurs in the CAU WMI provider.

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Resolution

To resolve this issue, install update rollup 2955164. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:

2955164  Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: May 2014

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseadvanced, kb

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Article Info
Article ID : 2961061
Revision : 1
Created on : 1/7/2017
Published on : 5/13/2014
Exists online : False
Views : 187