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"Another application has exclusive access to the device" error when you claim multiple devices through POS for .NET 1.14

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Symptoms

When one or more applications that use the Microsoft Point of Service (POS) for .NET 1.14 try to claim more than one device, you receive the following exception:
POSControlException ErrorCode(Timeout) ExtendedErrorCode(0) occurred: Another application has exclusive access to the device and did not relinquish control before timeout milliseconds expired.

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Cause

This issue occurs because a .NET assembly calls an incorrect event API. It causes a single event to be created instead of creating multiple differently named events. Therefore, only one POS application can be claimed at a time.

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Resolution

Update information

How to obtain this update

Windows Update
This update is available from Windows Update.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.
File information
The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

File nameFile versionFile sizeDateTimePlatform
Exampleserviceobjects.dll1.14.1.024,06416-Apr-201416:53x86
Microsoft.pointofservice.controlbase.dll1.14.2.0481,52816-Apr-201417:33x86
Microsoft.pointofservice.dll1.14.2.0516,34416-Apr-201417:33x86
Microsoft.pointofservice.dll_gac1.14.2.0516,34416-Apr-201417:33Not applicable
Microsoft.pointofservice.wmi.dll1.14.1.014,84816-Apr-201416:53x86
Microsoft.pointofservice.wmi.dll_gac1.14.1.014,84816-Apr-201416:53Not applicable
Ms.pos.devicesimulators.dll1.14.1.0252,41616-Apr-201416:53x86
Mspos.controlbase.dll_gac1.14.2.0481,52816-Apr-201417:33Not applicable
Mspos.service.exe1.14.1.022,52816-Apr-201416:53x86
Pol.1.0.ms.pointofservice.dll_gac1.14.1.05,12016-Apr-201416:53Not applicable
Pol.1.0.mspos.controlbase.dll_gac1.14.1.05,12016-Apr-201416:53Not applicable
Pol.1.1.ms.pointofservice.dll_gac1.14.1.05,12016-Apr-201416:53Not applicable
Pol.1.1.mspos.controlbase.dll_gac1.14.1.05,12016-Apr-201416:53Not applicable
Pol.1.11.ms.pointofservice.dll_gac1.14.1.05,12016-Apr-201416:53Not applicable
Pol.1.11.mspos.controlbase.dll_gac1.14.1.05,12016-Apr-201416:53Not applicable
Pol.1.12.ms.pointofservice.dll_gac1.14.1.05,12016-Apr-201416:53Not applicable
Pol.1.12.mspos.controlbase.dll_gac1.14.1.05,12016-Apr-201416:53Not applicable
Posdm.exe1.14.1.0145,92016-Apr-201416:53x86
Sqmuploader.exe1.14.1.017,40816-Apr-201416:53x86
Testapp.exe1.14.1.0164,86416-Apr-201416:53x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbfix, kbsurveynew, kbexpertiseadvanced, atdownload, kb

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Article Info
Article ID : 2959943
Revision : 1
Created on : 1/7/2017
Published on : 8/12/2014
Exists online : False
Views : 332