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  2. You cannot connect to virtual machines located on SMB-based storage in a Windows Server 2012 R2 cluster

You cannot connect to virtual machines located on SMB-based storage in a Windows Server 2012 R2 cluster

View products that this article applies to.

Symptoms

When you connect to a virtual machine that uses the Server Message Block (SMB)-based storage in a Windows Server 2012 R2 cluster, the connection fails. Additionally, servers that have update 2919355 installed may freeze randomly.

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Resolution

To resolve this issue, install update rollup 2955164. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2955164 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: May 2014

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseadvanced, kb

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Article Info
Article ID : 2957624
Revision : 1
Created on : 1/7/2017
Published on : 5/13/2014
Exists online : False
Views : 321