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XADM: Cannot Access Newsgroups Through Public Folders After Moving Public Information Store

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This article was previously published under Q295740

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Symptoms

When trying to access a public folder post in Microsoft Outlook Express, you may receive the following error message:
The TCP/IP Connection was unexpectedly terminated by the server.
Configuration:
Account: account name Server: server name Protocol: NNTP Port: 119 Secure (SSL):0 Code: 800ccc0f
If you perform a network trace, you see a "503 server failure" response from the Network News Transfer Protocol (NNTP) server when attempting to retrieve the post.

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Cause

This problem occurs if you have moved the Exchange 2000 public information store databases to alternate locations.

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Resolution

To resolve this problem, restart the Microsoft Exchange information store (IS) service.

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Workaround

To work around this problem, stop the Microsoft Exchange IS service before you move the public information store databases.

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Status

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

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Keywords: KB295740, kbpending, kberrmsg, kbbug

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Article Info
Article ID : 295740
Revision : 5
Created on : 2/28/2007
Published on : 2/28/2007
Exists online : False
Views : 248