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  2. You cannot renew the IP address after the system time synchronizes in Windows 7 or Windows Server 2008 R2

You cannot renew the IP address after the system time synchronizes in Windows 7 or Windows Server 2008 R2

View products that this article applies to.

Symptoms

Consider the following scenario:

  • You have computers in an environment to which the IP addresses are assigned by a Dynamic Host Configuration Protocol (DHCP) server.
  • You set a lease expiry time on the DHCP server.
  • You deploy Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1 to one of the computers.
  • After the computer restarts, the system time of the computer is adjusted to an earlier time because of time synchronization.
In this scenario, the computer cannot request a new IP address from the DHCP server after the lease expires. Additionally, the computer reverts to using an Automatic Private IP Addressing (APIPA) (169.254.x .x) IP address. 

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Resolution

To resolve this issue, install the hotfix that is described in this article.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 SP1 or Windows Server 2008 R2 SP1.

For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information and notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    VersionProductMilestoneService branch
    6.1.760 1.16xxxWindows 7 and Windows Server 2008 R2SP1GDR
    6.1.760 1.22xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Dhcpclientdll.ptxmlNot applicable5,59713-Jul-200920:24Not applicable
Dhcpcmonitor.dll6.1.7600.1638511,26414-Jul-200901:15x86
Dhcpcore.dll6.1.7601.22648257,53605-Apr-201402:12x86
Dhcpcore6.dll6.1.7601.22648195,58405-Apr-201402:12x86
Dhcpcsvc.dll6.1.7600.1638561,95214-Jul-200901:15x86
Dhcpcsvc6.dll6.1.7601.2264844,03205-Apr-201402:12x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Dhcpclientdll.ptxmlNot applicable5,59713-Jul-200920:19Not applicable
Dhcpcmonitor.dll6.1.7600.1638513,82414-Jul-200901:40x64
Dhcpcore.dll6.1.7601.22648320,00005-Apr-201402:34x64
Dhcpcore6.dll6.1.7601.22648227,32805-Apr-201402:34x64
Dhcpcsvc.dll6.1.7600.1638587,04014-Jul-200901:40x64
Dhcpcsvc6.dll6.1.7601.2264855,29605-Apr-201402:34x64
Dhcpclientdll.ptxmlNot applicable5,59713-Jul-200920:24Not applicable
Dhcpcmonitor.dll6.1.7600.1638511,26414-Jul-200901:15x86
Dhcpcore.dll6.1.7601.22648257,53605-Apr-201402:12x86
Dhcpcore6.dll6.1.7601.22648195,58405-Apr-201402:12x86
Dhcpcsvc.dll6.1.7600.1638561,95214-Jul-200901:15x86
Dhcpcsvc6.dll6.1.7601.2264844,03205-Apr-201402:12x86
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Dhcpclientdll.ptxmlNot applicable5,59713-Jul-200920:19Not applicable
Dhcpcmonitor.dll6.1.7600.1638527,13614-Jul-200901:46IA-64
Dhcpcore.dll6.1.7601.22648623,10405-Apr-201401:48IA-64
Dhcpcore6.dll6.1.7601.22648467,96805-Apr-201401:48IA-64
Dhcpcsvc.dll6.1.7600.16385162,30414-Jul-200901:46IA-64
Dhcpcsvc6.dll6.1.7601.2264887,55205-Apr-201401:48IA-64
Dhcpclientdll.ptxmlNot applicable5,59713-Jul-200920:24Not applicable
Dhcpcmonitor.dll6.1.7600.1638511,26414-Jul-200901:15x86
Dhcpcore.dll6.1.7601.22648257,53605-Apr-201402:12x86
Dhcpcore6.dll6.1.7601.22648195,58405-Apr-201402:12x86
Dhcpcsvc.dll6.1.7600.1638561,95214-Jul-200901:15x86
Dhcpcsvc6.dll6.1.7601.2264844,03205-Apr-201402:12x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates.

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File propertyValue
File nameUpdate.mum
File versionNot applicable
File size25,372
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_05cf296535cb250ea3e9c268aebf5f79_31bf3856ad364e35_6.1.7601.22648_none_4cc041f270adf933.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_16e22a3a52f236040ed2e15286759e76_31bf3856ad364e35_6.1.7601.22648_none_7559979790955f7e.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_2ad6e53684e836eabc0f5a185051fd7d_31bf3856ad364e35_6.1.7601.22648_none_62b3cf8cfefa0992.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_2f37bf0cdacc84aabf6d45a78cae1d24_31bf3856ad364e35_6.1.7601.22648_none_2bf41332f1565c39.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_309328da179c9f71deae2e986f4afb65_31bf3856ad364e35_6.1.7601.22648_none_cfbf338e26dba2ce.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_46282e07bdd30c1406c97d267ea0c0c0_31bf3856ad364e35_6.1.7601.22648_none_4bd6b905f6422431.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_50190324cb04c7602c86964a1364872b_31bf3856ad364e35_6.1.7601.22648_none_e313139387c7f617.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_5cfc514bebf34f235ade4fb899c9f17b_31bf3856ad364e35_6.1.7601.22648_none_e6e945070fc752ab.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_6757cbdec3711ca640d3011b207330b5_31bf3856ad364e35_6.1.7601.22648_none_8bd67887c994682f.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_7a2b4ed92517e059315c6adc7fdf4cb6_31bf3856ad364e35_6.1.7601.22648_none_997b038da1ab9a8a.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_838a0cbaf1c08f2c818fad237e78cf5a_31bf3856ad364e35_6.1.7601.22648_none_9558c6c551eaeff2.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_8d36cecbed9e96ba4cfb4c08529c6ec3_31bf3856ad364e35_6.1.7601.22648_none_ed2762ea99b2923f.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_9f17bb469a4ea8ba12fc4cee9c906413_31bf3856ad364e35_6.1.7601.22648_none_4813a34a6b476f74.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_a08225784dfa31a2d11d741a678424e7_31bf3856ad364e35_6.1.7601.22648_none_407e9ca4b2c31023.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_a152b06596c013ceba5044646ce48fe9_31bf3856ad364e35_6.1.7601.22648_none_061f266d0f3be57c.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_ad944dae6a31e8d838554139f0204583_31bf3856ad364e35_6.1.7601.22648_none_1ca19b9aecd4d7d6.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_ae64e2b0468bf1f4b82c6dfd7d1ce912_31bf3856ad364e35_6.1.7601.22648_none_044315d867248f41.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_bb7743ccb0a1f301ec8ceb70026b4393_31bf3856ad364e35_6.1.7601.22648_none_125325246b900eaf.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_c2816f434400421a898a66ee1b0ca32b_31bf3856ad364e35_6.1.7601.22648_none_694604e1e4908b51.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_c70b8212c75231702e80cbbc084ccdcd_31bf3856ad364e35_6.1.7601.22648_none_e8765b2020d257a3.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_ce0ad0fba010d4eed3ee08c336f9561b_31bf3856ad364e35_6.1.7601.22648_none_6d6af4752d30c354.manifest
File versionNot applicable
File size711
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameX86_d1dcc9f4e6228edbd462152df77fae53_31bf3856ad364e35_6.1.7601.22648_none_7e74682a9730b6fe.manifest
File versionNot applicable
File size703
Date (UTC)07-Apr-2014
Time (UTC)08:20
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File nameX86_d5c229b03be3d36616790d9928c0ddbd_31bf3856ad364e35_6.1.7601.22648_none_455fbec8ffe8b18b.manifest
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Date (UTC)07-Apr-2014
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File nameX86_f09e5129905d9957cb235367a8ba64de_31bf3856ad364e35_6.1.7601.22648_none_320d63707ef245b9.manifest
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File nameX86_microsoft-windows-dhcp-client-dll_31bf3856ad364e35_6.1.7601.22648_none_d9ceaaf2a6045b1f.manifest
File versionNot applicable
File size95,014
Date (UTC)07-Apr-2014
Time (UTC)08:24
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File propertyValue
File nameAmd64_0faa1749d73920f55db893765b6ab569_31bf3856ad364e35_6.1.7601.22648_none_f5a638101ba2bb99.manifest
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File size1,070
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameAmd64_10a644d440fc0ca1b70c85e914ceeedf_31bf3856ad364e35_6.1.7601.22648_none_1993d4832a2ad20a.manifest
File versionNot applicable
File size715
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameAmd64_1565520dbc859d53be14576345572d17_31bf3856ad364e35_6.1.7601.22648_none_75c39bb4b2f1d3cd.manifest
File versionNot applicable
File size715
Date (UTC)07-Apr-2014
Time (UTC)08:20
PlatformNot applicable
File nameAmd64_18101bf7657f6102fdf710c42ab23cfa_31bf3856ad364e35_6.1.7601.22648_none_8822c8fb46dffab6.manifest
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File size1,070
Date (UTC)07-Apr-2014
Time (UTC)08:20
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File nameAmd64_188a27f60b351d6746eccd14362ee958_31bf3856ad364e35_6.1.7601.22648_none_72715055465ca4b8.manifest
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Article Info
Article ID : 2956703
Revision : 1
Created on : 1/7/2017
Published on : 5/15/2014
Exists online : False
Views : 179