XADM: How to Send a Copy of an NDR to a Specific E-mail Address

In Microsoft Exchange 2000 Server and Microsoft Exchange Server 2003, you can send a copy of all non-delivery reports (NDRs) to a specific mailbox or Simple Mail Transfer Protocol (SMTP) e-mail address. This feature does not support distribution lists and public folders that are local to the Exchange 2000 or Exchange 2003 organization. By default, when an e-mail message is undeliverable, an NDR is returned only to the sender of the e-mail message.

To enable this feature in Exchange 2000 or in Exchange 2003, follow these steps:

1. In the Exchange System Manager Microsoft Management Console (MMC) snap-in, locate the following item:
   Administrative Groups\Administrative Group Name Servers\Exchange Server Name\Protocols\SMTP\Default SMTP Virtual Server
2. Right-click Default SMTP Virtual Server, and then click Properties.
3. On Messages tab, type the e-mail address that you want to receive a copy of the NDR in the Send copy of Non-delivery Report to box. You can use any valid e-mail address.
   
   Note You cannot deliver mail to the SMTP addresses of the public folders or distribution lists that are local to your Exchange organization. This functionality does not work in Exchange 2000 or in Exchange 2003.
4. Click OK.

On large, busy e-mail servers, a significant number of messages may be sent to the specified e-mail address or addresses after you follow these steps.