DNS query fails if you use BIND DNS together with Windows DNS in Windows Server 2008 R2 SP1 or Windows Server 2012 R2

View products that this article applies to.

Symptoms

If you run a DNS query for certain records by using Berkeley Internet Name Domain (BIND) DNS together with Internet-facing Windows DNS in Windows Server 2008 R2 Service Pack 1 (SP1) or Windows Server 2012 R2, the query may fail.

↑ Back to the top

Cause

This problem occurs because Windows DNS does not update the resource record correctly.

↑ Back to the top

Resolution

To resolve this issue for Windows Server 2012 R2, install update rollup 2967917. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2967917 July 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix for Windows Server 2008 R2, you must have Service Pack 1 installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

↑ Back to the top

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2008 R2 file information and notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

Version Product SR_Level Service branch
6.1.760
1.
22xxx Windows Server 2008 R2 SP1 LDR
GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

Version	Product	SR_Level	Service branch
6.1.760 1. 22xxx	Windows Server 2008 R2	SP1	LDR

For all supported x64-based versions of Windows Server 2008 R2

File name	File version	File size	Date	Time	Platform
Cache.dns	Not applicable	3,198	05-Nov-2010	01:52	Not applicable
Dns.exe	6.1.7601.22709	700,928	04-Jun-2014	02:34	x64
Dnsserver.events.xml	Not applicable	609	05-Nov-2010	01:52	Not applicable

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2

File property	Value
File name	Amd64_6c48ee10b436947e506ec63b85e79a15_31bf3856ad364e35_6.1.7601.22709_none_95fca3ff343c867f.manifest
File version	Not applicable
File size	710
Date (UTC)	04-Jun-2014
Time (UTC)	05:10
Platform	Not applicable
File name	Amd64_microsoft-windows-dns-server-service_31bf3856ad364e35_6.1.7601.22709_none_acc5442c06453ca0.manifest
File version	Not applicable
File size	158,131
Date (UTC)	04-Jun-2014
Time (UTC)	03:02
Platform	Not applicable