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Application and desktop sharing features are missing when Lync Web App runs on Internet Explorer 11 or Firefox

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Symptoms

Consider the following scenario:
  • You create a meeting in a Microsoft Lync Server 2010 environment.
  • You install an October 2013 cumulative update for Lync Server 2010, Web Components server in the environment.
  • A user joins the meeting by using Lync Web App in Internet Explorer 11 or Firefox in Windows 7 or Windows 8.1. 
  • The user clicks the Share list in Lync Web App.
In this scenario, the Desktop option and the Program option are not displayed in the Share list.

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Resolution

To resolve this issue, install the following cumulative update:
2953588 Description of the cumulative update for Lync Server 2010, Web Components Server: April 2014

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More Information

Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertisebeginner, kb

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Article Info
Article ID : 2954538
Revision : 1
Created on : 1/7/2017
Published on : 4/18/2014
Exists online : False
Views : 260