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  2. You cannot obtain the correct CNAME recordset on a computer that is running Windows 8.1 or Windows Server 2012 R2

You cannot obtain the correct CNAME recordset on a computer that is running Windows 8.1 or Windows Server 2012 R2

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a computer that is running Windows 8.1 or Windows Server 2012 R2.
  • You try to perform a Domain Name System (DNS) query from the computer.
  • You find that an incomplete alias (CNAME) resource recordset is returned if the DNS recursive lookup fails. For example, the recordset may be missing the A/AAAA record.

In this scenario, you cannot obtain the correct alias recordset in future queries of that DNS resource record for a specific time period. Additionally, after the time period expires, you find that you still cannot perform a correct CNAME resource recordset query.

Note This behavior occurs because the CNAME Time to Live (TTL) setting is returned from the previous failed recursive lookup.

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Cause

This problem occurs because of an issue in the way that the DNS client caches the CNAME resource recordset.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 8.1 or Windows Server 2012 R2.

Additionally, you must first install update 2919355 on Windows 8.1 or Windows Server 2012 R2.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

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File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.









Windows 8.1 and Windows Server 2012 R2 file information and notes

Important Windows 8.1 and Windows Server 2012 R2 hotfixes are included in the same packages. However, only "Windows 8.1" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    VersionProductMilestoneService branch
    6.3.960 0.17 xxxWindows 8.1 and Windows Server 2012 R2RTMGDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and Windows Server 2012 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Dnsrslvr.dll6.3.9600.17055186,88019-Mar-201405:24x86
For all supported x64-based versions of Windows 8.1 and Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Dnsapi.dll6.3.9600.17055494,59219-Mar-201405:25x86
For all supported ARM-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Dnsapi.dll6.3.9600.17055412,16019-Mar-201404:27Not applicable

Additional file information

Additional file information for Windows 8.1 and Windows Server 2012 R2

Additional files for all supported x86-based versions of Windows 8.1
File namePackage_1_for_kb2953205~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot applicable
File size2,023
Date (UTC)19-Mar-2014
Time (UTC)18:48
PlatformNot applicable
File namePackage_2_for_kb2953205~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot applicable
File size1,817
Date (UTC)19-Mar-2014
Time (UTC)18:48
PlatformNot applicable
File namePackage_for_kb2953205_rtm_gm~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot applicable
File size1,681
Date (UTC)19-Mar-2014
Time (UTC)18:48
PlatformNot applicable
File namePackage_for_kb2953205_rtm~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot applicable
File size1,659
Date (UTC)19-Mar-2014
Time (UTC)18:48
PlatformNot applicable
File nameX86_ab7493dae40e448e1a79a6f1e09d8342_31bf3856ad364e35_6.3.9600.17055_none_ec9be76210792804.manifest
File versionNot applicable
File size705
Date (UTC)19-Mar-2014
Time (UTC)18:48
PlatformNot applicable
File nameX86_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.3.9600.17055_none_2a4ccbdb3ea616d4.manifest
File versionNot applicable
File size22,941
Date (UTC)19-Mar-2014
Time (UTC)10:04
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 8.1 and Windows Server 2012 R2
File nameAmd64_6d5d1b77c58f3192655fc9d55c77ca8e_31bf3856ad364e35_6.3.9600.17055_none_32059f0349286256.manifest
File versionNot applicable
File size709
Date (UTC)19-Mar-2014
Time (UTC)18:48
PlatformNot applicable
File nameAmd64_b8f145b2923f2117b18cabeba2161cbd_31bf3856ad364e35_6.3.9600.17055_none_83ac6ccc7a61899a.manifest
File versionNot applicable
File size709
Date (UTC)19-Mar-2014
Time (UTC)18:48
PlatformNot applicable
File nameAmd64_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.3.9600.17055_none_866b675ef703880a.manifest
File versionNot applicable
File size22,949
Date (UTC)19-Mar-2014
Time (UTC)13:04
PlatformNot applicable
File namePackage_1_for_kb2953205~31bf3856ad364e35~amd64~~6.3.1.0.mum
File versionNot applicable
File size2,035
Date (UTC)19-Mar-2014
Time (UTC)18:48
PlatformNot applicable
File namePackage_2_for_kb2953205~31bf3856ad364e35~amd64~~6.3.1.0.mum
File versionNot applicable
File size2,048
Date (UTC)19-Mar-2014
Time (UTC)18:48
PlatformNot applicable
File namePackage_3_for_kb2953205~31bf3856ad364e35~amd64~~6.3.1.0.mum
File versionNot applicable
File size2,054
Date (UTC)19-Mar-2014
Time (UTC)18:48
PlatformNot applicable
File namePackage_for_kb2953205_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.0.mum
File versionNot applicable
File size1,969
Date (UTC)19-Mar-2014
Time (UTC)18:48
PlatformNot applicable
File namePackage_for_kb2953205_rtm~31bf3856ad364e35~amd64~~6.3.1.0.mum
File versionNot applicable
File size2,102
Date (UTC)19-Mar-2014
Time (UTC)18:48
PlatformNot applicable
File nameWow64_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.3.9600.17055_none_90c011b12b644a05.manifest
File versionNot applicable
File size18,813
Date (UTC)19-Mar-2014
Time (UTC)10:03
PlatformNot applicable
Additional files for all supported ARM-based versions of Windows 8.1
File nameArm_5d71f56549936efed9bf7fe9e27e8442_31bf3856ad364e35_6.3.9600.17055_none_53ce371b6b6e5ed4.manifest
File versionNot applicable
File size705
Date (UTC)19-Mar-2014
Time (UTC)18:48
PlatformNot applicable
File nameArm_microsoft-windows-dns-client-minwin_31bf3856ad364e35_6.3.9600.17055_none_2a4f3e333ea3359a.manifest
File versionNot applicable
File size22,941
Date (UTC)19-Mar-2014
Time (UTC)07:11
PlatformNot applicable
File namePackage_1_for_kb2953205~31bf3856ad364e35~arm~~6.3.1.0.mum
File versionNot applicable
File size2,023
Date (UTC)19-Mar-2014
Time (UTC)18:48
PlatformNot applicable
File namePackage_2_for_kb2953205~31bf3856ad364e35~arm~~6.3.1.0.mum
File versionNot applicable
File size1,817
Date (UTC)19-Mar-2014
Time (UTC)18:48
PlatformNot applicable
File namePackage_for_kb2953205_rtm_gm~31bf3856ad364e35~arm~~6.3.1.0.mum
File versionNot applicable
File size1,681
Date (UTC)19-Mar-2014
Time (UTC)18:48
PlatformNot applicable
File namePackage_for_kb2953205_rtm~31bf3856ad364e35~arm~~6.3.1.0.mum
File versionNot applicable
File size1,659
Date (UTC)19-Mar-2014
Time (UTC)18:48
PlatformNot applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbexpertiseinter, kbsurveynew, kbbug

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Article Info
Article ID : 2953205
Revision : 1
Created on : 1/7/2017
Published on : 5/13/2014
Exists online : False
Views : 196