Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

OneNote occupies a slot in the OEM's preinstall application list in Window 8.1 or Windows Server 2012 R2


View products that this article applies to.

Symptoms

Assume that an OEM has several applications preinstalled and pinned to the Start screen in Windows RT 8.1, Window 8.1, or Windows Server 2012 R2. In this situation, they encounter one of the following issues:

  • If the OEM installs Microsoft OneNote, one of their applications is dropped from the Start screen.
  • If the OEM does not install OneNote, the customers see a blank space on the Start screen after the out-of-box experience (OOBE) wizard is run.

↑ Back to the top


Resolution

Update information

To resolve this issue, install update 2919355. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:

2919355  Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

↑ Back to the top


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top


More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

↑ Back to the top


Keywords: kb, kbqfe, kbfix, kbsurveynew, kbexpertiseadvanced

↑ Back to the top

Article Info
Article ID : 2942730
Revision : 1
Created on : 1/7/2017
Published on : 4/8/2014
Exists online : False
Views : 118