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A WDS server has high CPU usage when many client computers try to start

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a server that is running Windows Server 2012.
  • The server has Windows Deployment Services (WDS) installed.
  • The server has many logical processors. For example, the server has 32 logical processors.
  • Many client computers are trying to network-start from the WDS server.

In this scenario, the WDS server may have high CPU usage. In this case, the deployment process of the client computers is slow, or client computers may stop responding.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Server 2012 together with the Windows Deployment Services server role installed.

Restart requirement

You may have to restart the computer after you apply this hotfix. 

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

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File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2012 file information and notes

Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    VersionProductMilestoneService branch
    6.2.920 0.20 xxxWindows Server 2012RTMLDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Boot.sdiNot applicable3,170,30402-Jun-201214:40Not applicable
Wdsprfctr.hNot applicable2,83202-Jun-201214:40Not applicable
Wdsprfctr.iniNot applicable16,53002-Jun-201214:40Not applicable
Wdssrv.dll6.2.9200.20978157,69603-Mar-201423:29x64

Additional file information

Additional file information for Windows Server 2012 R2

Additional files for all supported x64-based versions of Windows Server 2012
File nameAmd64_c5a7f49a14e6cbc38de77d253df4c2e6_31bf3856ad364e35_6.2.9200.20979_none_77a51118f374085d.manifest
File versionNot applicable
File size718
Date (UTC)04-Mar-2014
Time (UTC)17:59
PlatformNot applicable
File nameAmd64_microsoft-windows-d..ent-services-server_31bf3856ad364e35_6.2.9200.20979_none_b52c66c16ad62000.manifest
File versionNot applicable
File size24,516
Date (UTC)04-Mar-2014
Time (UTC)01:58
PlatformNot applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbexpertiseinter, kbsurveynew, kbbug

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Article Info
Article ID : 2938412
Revision : 1
Created on : 1/7/2017
Published on : 4/9/2014
Exists online : False
Views : 156