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The installation of Exchange Server may be unsuccessful and an "Error 0XC1030B22" message may be displayed

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This article was previously published under Q293394

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Symptoms

The installation of Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 into an existing Microsoft Exchange Server 5.5 organization may be unsuccessful, and you may receive the following error message:
Setup failed while installing sub-component Site Replication Service with error code 0XC1030B22 (please consult the Setup logs for a detailed description). You may cancel the installation or try the failed step again.
When you examine the Setup log (that is located in the root of the system drive and is called "Exchange Server Setup Progress.log"), the following entry may be logged:
ScRepSetup (K:\Admin\Src\Libs\55dsinst\Cdsinst.cxx:3502) error code 0XC1030B22 (2850): The requested operation failed due to a permissions problem encountered while accessing a remote directory. Check that your account has permission to perform this operation. Then, check that the directory service on this server has permission to set up replication on a remote directory. Both directory services must be running under the same service account, and the service account must have the Service Account Admin role on the site object.

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Resolution

To resolve this behavior, make sure that the Exchange Server 5.5 Service account has "Service Account Admin" rights to both the site and configuration containers in Exchange Server 5.5: Start the Microsoft Exchange Server Administrator program, expand the organization, and then view the properties of both the site and configuration containers. When you have selected a container, you can view the properties of that container. Click the Security tab, and then select the Exchange Server 5.5 Service account as "Service Account Admin" for each container.

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More information

The error in the Setup log can be misleading: The Exchange Server 5.5 Service account needs "Service Account Admin" rights not only to the site container but also to the configuration container.

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Keywords: KB293394, kbprb, kberrmsg

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Article Info
Article ID : 293394
Revision : 6
Created on : 10/25/2007
Published on : 10/25/2007
Exists online : False
Views : 339