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  2. Error occurs when multiple pages are printed by using a WSD printer in Windows 8.1 or Windows Server 2012 R2

Error occurs when multiple pages are printed by using a WSD printer in Windows 8.1 or Windows Server 2012 R2

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You install a Web Services on Devices (WSD) printer on a computer that is running Windows 8.1 or Windows Server 2012 R2.
  • You right-click a picture, and then you click Print to print it by using the WSD printer.
  • You click Print to start the print job.
In this scenario, after approximately 30 seconds, an error occurs in the print job.

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Resolution

To resolve this issue, install update 2919355. For more information about how to obtain update 2919355, click the following article number to view the article in the Microsoft Knowledge Base:
2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbfix, kbexpertiseadvanced, kbsurveynew, kb

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Article Info
Article ID : 2932444
Revision : 1
Created on : 1/7/2017
Published on : 4/8/2014
Exists online : False
Views : 196