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Thai characters displayed incorrectly when you run WinPE setup for Windows Server 2012 R2

View products that this article applies to.

This article describes an issue when you try to run the WinPE setup for Windows Server 2012 R2. This issue is resolved in hotfix 2932246 that has additional steps of configuration.

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Symptoms

Consider the following scenario:
  • You have a computer that is running Windows 8.1 or Windows Server 2012 R2.
  • You try to create a multilanguage image for Windows Server 2012 R2 that includes the Thai server language pack.
  • You copy the WinPE boot.wim file from the Microsoft Assessment and Deployment Kit (ADK), and you insert the necessary optional components from the WinPE_OCs folder including:
    • WinPE-Setup.cab
    • WinPE-Setup-Server.cab
    • th-th\lp.cab
    • th-th\WinPE-Setup_th-th.cab
    • th-th\WinPE-Setup-Server_th-th.cab

    Note     By default, these files are located in the following path:
    C:\Program Files\Windows Kits\8.1\Assessment and Deployment Kit\Windows Preinstallation Environment\amd64\WinPE_OCs
  • You run the setup for this image.
In this scenario, the WinPE setup user interface (UI) that should be localized in Thai is not displayed correctly. Instead of Thai characters, some square boxes are displayed.

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Cause

This issue occurs because the required Thai font is not included with WinPE, and because some required optional components are also not included in the ADK.

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Resolution

To resolve this issue, follow these steps:
  1. Download the hotfix that is described in this article. The hotfix includes the Thai font in the WinPE_FontSupport_WinRE.cab file.
  2. You copy the WinPE_FontSupport_WinRE.cab file to the WinPE_OCs folder that is located in the ADK installation.
  3. You insert the WinPE_FontSupport_WinRE optional component into the boot.wim file being used for Windows Server 2012 R2 that includes the Thai language pack.
  4. You can then run the setup for this image.
 For more information about how to add packages in the WinPE, go to the following Microsoft website:
How to add packages in the WinPE

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 8.1 or Windows Server 2012 R2.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8.1 and Windows Server 2012 R2 file information and notes
Important
 Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1/Windows Server 2012 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and for Windows Server 2012 R2" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Browa.ttfNot applicable86,15217-Jun-201321:35Not applicable
Browab.ttfNot applicable71,92417-Jun-201321:35Not applicable
Browai.ttfNot applicable96,69617-Jun-201321:35Not applicable
Browaz.ttfNot applicable85,85617-Jun-201321:35Not applicable
Ebrima.ttfNot applicable875,48417-Jun-201321:35Not applicable
Ebrimabd.ttfNot applicable878,28017-Jun-201321:35Not applicable
Gadugi.ttfNot applicable212,19615-Jul-201301:54Not applicable
Gadugib.ttfNot applicable210,83215-Jul-201301:54Not applicable
Javatext.ttfNot applicable302,87615-Jul-201301:54Not applicable
Laoui.ttfNot applicable95,09217-Jun-201321:35Not applicable
Laouib.ttfNot applicable86,68817-Jun-201321:35Not applicable
Leelawad.ttfNot applicable94,06417-Jun-201321:35Not applicable
Leelawdb.ttfNot applicable93,83617-Jun-201321:35Not applicable
Mmrtext.ttfNot applicable268,22417-Jun-201321:35Not applicable
Mmrtextb.ttfNot applicable248,83217-Jun-201321:35Not applicable
Nirmala.ttfNot applicable1,382,32002-Aug-201313:38Not applicable
Nirmalab.ttfNot applicable1,333,91602-Aug-201313:38Not applicable
Nirmalas.ttfNot applicable1,417,62424-Jul-201303:47Not applicable
Ntailu.ttfNot applicable72,96417-Jun-201321:35Not applicable
Ntailub.ttfNot applicable66,80417-Jun-201321:35Not applicable
Phagspa.ttfNot applicable93,10017-Jun-201321:35Not applicable
Phagspab.ttfNot applicable97,84817-Jun-201321:35Not applicable
Taile.ttfNot applicable66,08417-Jun-201321:35Not applicable
Taileb.ttfNot applicable58,00817-Jun-201321:35Not applicable

For all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Browa.ttfNot Applicable86,15217-Jun-201323:57Not applicable
Browab.ttfNot applicable71,92417-Jun-201323:57Not applicable
Browai.ttfNot applicable96,69617-Jun-201323:57Not applicable
Browaz.ttfNot applicable85,85617-Jun-201323:57Not applicable
Ebrima.ttfNot applicable875,48417-Jun-201323:57Not applicable
Ebrimabd.ttfNot applicable878,28017-Jun-201323:57Not applicable
Gadugi.ttfNot applicable212,19615-Jul-201301:54Not applicable
Gadugib.ttfNot applicable210,83215-Jul-201301:54Not applicable
Javatext.ttfNot applicable302,87615-Jul-201301:54Not applicable
Laoui.ttfNot applicable95,09217-Jun-201323:57Not applicable
Laouib.ttfNot applicable86,68817-Jun-201323:57Not applicable
Leelawad.ttfNot applicable94,06417-Jun-201323:57Not applicable
Leelawdb.ttfNot applicable93,83617-Jun-201323:57Not applicable
Mmrtext.ttfNot applicable268,22417-Jun-201323:57Not applicable
Mmrtextb.ttfNot applicable248,83217-Jun-201323:57Not applicable
Nirmala.ttfNot applicable1,382,32002-Aug-201313:38Not applicable
Nirmalab.ttfNot applicable1,333,91602-Aug-201313:38Not applicable
Nirmalas.ttfNot applicable1,417,62424-Jul-201303:47Not applicable
Ntailu.ttfNot applicable72,96417-Jun-201323:57Not applicable
Ntailub.ttfNot applicable66,80417-Jun-201323:57Not applicable
Phagspa.ttfNot applicable93,10017-Jun-201323:57Not applicable
Phagspab.ttfNot applicable97,84817-Jun-201323:57Not applicable
Taile.ttfNot applicable66,08417-Jun-201323:57Not applicable
Taileb.ttfNot applicable58,00817-Jun-201323:57Not applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional file information

Additional file information for Windows 8.1 and for Windows Server 2012 R2



Additional files for all supported x86-based versions of Windows 8.1

File nameFile versionFile sizeDateTimePlatform
X86_microsoft-windows-f..-truetype-nirmalaui_31bf3856ad364e35_6.3.9600.16384_none_9a3b2b328b8f7fe5.manifestNot applicable4,65821-Aug-201314:37Not applicable
X86_microsoft-windows-f..ruetype-new_tai_lue_31bf3856ad364e35_6.3.9600.16384_none_6b0a2aa8c2d6c53f.manifestNot applicable3,61821-Aug-201314:39Not applicable
X86_microsoft-windows-f..truetype-leelawadee_31bf3856ad364e35_6.3.9600.16384_none_9d30d16bf9d6da80.manifestNot applicable2,68821-Aug-201314:37Not applicable
X86_microsoft-windows-f..type-leelawadeebold_31bf3856ad364e35_6.3.9600.16384_none_8431cbc6a5102967.manifestNot applicable2,70721-Aug-201314:37Not applicable
X86_microsoft-windows-f..uetype-browallianew_31bf3856ad364e35_6.3.9600.16384_none_c773c60d08a00516.manifestNot applicable5,14421-Aug-201314:37Not applicable
X86_microsoft-windows-f..uetype-javanesetext_31bf3856ad364e35_6.3.9600.16384_none_92060471660b4015.manifestNot applicable2,71521-Aug-201314:37Not applicable
X86_microsoft-windows-font-truetype-ebrima_31bf3856ad364e35_6.3.9600.16384_none_631b933577a29a4f.manifestNot applicable3,58321-Aug-201314:37Not applicable
X86_microsoft-windows-font-truetype-gadugi_31bf3856ad364e35_6.3.9600.16384_none_78de867340d9899a.manifestNot applicable3,29021-Aug-201314:39Not applicable
X86_microsoft-windows-font-truetype-laoui_31bf3856ad364e35_6.3.9600.16384_none_08d79457357e9aa5.manifestNot applicable3,69721-Aug-201314:37Not applicable
X86_microsoft-windows-font-truetype-mmrtext_31bf3856ad364e35_6.3.9600.16384_none_03cac175824a1a00.manifestNot applicable3,59221-Aug-201314:38Not applicable
X86_microsoft-windows-font-truetype-phagspa_31bf3856ad364e35_6.3.9600.16384_none_076f35d3151d3e5f.manifestNot applicable3,60021-Aug-201314:39Not applicable
X86_microsoft-windows-font-truetype-tai_le_31bf3856ad364e35_6.3.9600.16384_none_c3d1d51f90a3f73b.manifestNot applicable3,58221-Aug-201314:38Not applicable
X86_winpe-fontsupport-winre-deployment_31bf3856ad364e35_6.3.9600.16384_none_5e41c0729fc82d15.manifestNot applicable4,77521-Aug-201314:36Not applicable

Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-font-truetype-nirmalaui_31bf3856ad364e35_6.3.9600.16384_none_f659c6b643ecf11b.manifestNot applicable4,66221-Aug-201321:50Not applicable
Amd64_microsoft-windows-font-truetype-new_tai_lue_31bf3856ad364e35_6.3.9600.16384_none_c728c62c7b343675.manifestNot applicable3,62221-Aug-201321:52Not applicable
Amd64_microsoft-windows-font-truetype-leelawadee_31bf3856ad364e35_6.3.9600.16384_none_f94f6cefb2344bb6.manifestNot applicable2,69221-Aug-201321:50Not applicable
Amd64_microsoft-windows-font-truetype-leelawadeebold_31bf3856ad364e35_6.3.9600.16384_none_e050674a5d6d9a9d.manifestNot applicable2,71121-Aug-201321:51Not applicable
Amd64_microsoft-windows-font-truetype-browallianew_31bf3856ad364e35_6.3.9600.16384_none_23926190c0fd764c.manifestNot applicable5,14821-Aug-201321:51Not applicable
Amd64_microsoft-windows-font-truetype-javanesetext_31bf3856ad364e35_6.3.9600.16384_none_ee249ff51e68b14b.manifestNot applicable2,71921-Aug-201321:50Not applicable
Amd64_microsoft-windows-font-truetype-ebrima_31bf3856ad364e35_6.3.9600.16384_none_bf3a2eb930000b85.manifestNot applicable3,58721-Aug-201321:50Not applicable
Amd64_microsoft-windows-font-truetype-gadugi_31bf3856ad364e35_6.3.9600.16384_none_d4fd21f6f936fad0.manifestNot applicable3,29421-Aug-201321:52Not applicable
Amd64_microsoft-windows-font-truetype-laoui_31bf3856ad364e35_6.3.9600.16384_none_64f62fdaeddc0bdb.manifestNot applicable3,70121-Aug-201321:50Not applicable
Amd64_microsoft-windows-font-truetype-mmrtext_31bf3856ad364e35_6.3.9600.16384_none_5fe95cf93aa78b36.manifestNot applicable3,59621-Aug-201321:51Not applicable
Amd64_microsoft-windows-font-truetype-phagspa_31bf3856ad364e35_6.3.9600.16384_none_638dd156cd7aaf95.manifestNot applicable3,60421-Aug-201321:52Not applicable
Amd64_microsoft-windows-font-truetype-tai_le_31bf3856ad364e35_6.3.9600.16384_none_1ff070a349016871.manifestNot applicable3,58621-Aug-201321:52Not applicable
Amd64_winpe-fontsupport-winre-deployment_31bf3856ad364e35_6.3.9600.16384_none_ba605bf658259e4b.manifestNot applicable4,80121-Aug-201321:49Not applicable

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Keywords: kb, kbqfe, kbhotfixserver, kbfix, kbautohotfix, kbsurveynew, kbexpertiseadvanced

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Article Info
Article ID : 2932246
Revision : 1
Created on : 1/7/2017
Published on : 5/21/2014
Exists online : False
Views : 248