To resolve this issue for Windows 8.1 and Windows Server 2012 R2, install update 2919355.
To resolve this issue for Windows 8, Windows Server 2012, Windows 7, or Windows Server 2008 R2, install the update that is described in this article.
Update information for Windows 8.1 and Windows Server 2012 R2
For more information about how to obtain update 2919355, click the following article number to view the article in the Microsoft Knowledge Base:
2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014
Update information for Windows 8, Windows Server 2012, Windows 7, and Windows Server 2008 R2
How to obtain the update
Windows Update
This update is available from
Windows Update.
Microsoft Download Center
You can obtain the stand-alone update package through the Microsoft Download Center. For more information, go to the
Microsoft Download Center, and then search for
KB2929755.
The following files are available for download from the Microsoft Download Center:
Note The update for Windows RT can be obtained only from Windows Update.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file. Prerequisites
To apply this update, you must be running Windows 8, Windows Server 2012, Windows 7 or Windows Server 2008 R2.
Restart information
You must restart the computer after you apply this update.
Update replacement information
This update does not replace any previously released update.
File information
The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8, Windows Server 2012, Windows 7 or Windows Server 2008 R2 file information notes
- The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Version | Product | Milestone | Service branch |
---|
6.2.920 0.16xxx | windows RT, Windows 8 and Windows Server 2012 | RTM | GDR |
6.2.920 0.20xxx | Windows 8 and Windows Server 2012 | RTM | LDR |
6.2.920 0.16xxx | Windows 7 and Windows Server 2008 R2 | RTM | GDR |
6.2.920 0.20xxx | Windows 7 and Windows Server 2008 R2 | RTM | LDR |
- GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
- The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are not listed
For Windows RT
File name | File version | File size | Date | Time | Platform |
---|
Windowscodecs.dll | 6.2.9200.16809 | 1,016,832 | 30-Jan-2014 | 23:41 | Not applicable |
For all supported x86-based versions of Windows 8
File name | File version | File size | Date | Time | Platform |
---|
Windowscodecs.dll | 6.2.9200.16809 | 1,339,392 | 31-Jan-2014 | 00:48 | x86 |
Windowscodecs.dll | 6.2.9200.20930 | 1,319,936 | 31-Jan-2014 | 06:04 | x86 |
For all supported x64-based versions of Windows 8 and Windows Server 2012
File name | File version | File size | Date | Time | Platform |
---|
Windowscodecs.dll | 6.2.9200.16810 | 1,628,160 | 31-Jan-2014 | 00:06 | x64 |
Windowscodecs.dll | 6.2.9200.20930 | 1,589,760 | 31-Jan-2014 | 06:20 | x64 |
Windowscodecs.dll | 6.2.9200.16809 | 1,339,392 | 31-Jan-2014 | 00:48 | x86 |
Windowscodecs.dll | 6.2.9200.20930 | 1,319,936 | 31-Jan-2014 | 06:04 | x86 |
For all supported x86-based versions of Windows 7
File name | File version | File size | Date | Time | Platform |
---|
Windowscodecs.dll | 6.2.9200.16809 | 1,230,336 | 04-Feb-2014 | 02:04 | x86 |
Windowscodecs.dll | 6.2.9200.20930 | 1,230,336 | 04-Feb-2014 | 02:03 | x86 |
For all supported x64-based versions of Windows 7 and Windows Server 2008 R2
File name | File version | File size | Date | Time | Platform |
---|
Windowscodecs.dll | 6.2.9200.16810 | 1,424,384 | 04-Feb-2014 | 02:32 | x64 |
Windowscodecs.dll | 6.2.9200.20930 | 1,424,384 | 04-Feb-2014 | 02:32 | x64 |
Windowscodecs.dll | 6.2.9200.16809 | 1,230,336 | 04-Feb-2014 | 02:04 | x86 |
Windowscodecs.dll | 6.2.9200.20930 | 1,230,336 | 04-Feb-2014 | 02:03 | x86 |