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  2. The first stage of the WER protocol is not SSL encrypted in Windows

The first stage of the WER protocol is not SSL encrypted in Windows

View products that this article applies to.

Symptoms

Microsoft uses Windows Error Reporting (WER) to transmit troubleshooting information and updates for specific problems in Windows 7, Windows Server 2008 R2, Windows Vista, and Windows Server 2008. For example, WER sends reports about application or device driver failures.

WER is a multi-stage communication protocol. The first stage of WER that includes the basic report parameters is not encrypted. Any detailed information that is used to help determine the cause of a problem is sent in the second stage of reporting. This second stage is encrypted over a Secure Sockets Layer (SSL) connection.

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More Information

  • The Windows error reporting service encrypts all customer Personally Identifiable Information, or PII, via Secure Socket Layer, or SSL, connections.
  • Secure Socket Layer connections are regularly established to communicate details contained in Windows error reports.
  • Customers who choose to use error reports send limited information about, for example, the process, application, or device driver, that may have encountered a problem. Reports are then reviewed and used to improve customer experiences.
  • We continue to review our encryption technologies and practices.

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Resolution

This update adds an additional level of precautionary encrypting. The first stage of communication with the WER service is now encrypted by extending the SSL connection that is used in the second stage. With this change, basic report parameters will be reported to Microsoft over a secure channel.

Update information

How to obtain the update

Windows Update
This update is available from Windows Update.
Microsoft Download Center
You can obtain the stand-alone update package through the Microsoft Download Center. For more information, go to the Microsoft Download Center, and then search for KB2929733.
The following files are available for download from the Microsoft Download Center.
Operating systemUpdate
All supported x86-based versions of Windows 7Download Download the package now.
All supported x64-based versions of Windows 7Download Download the package now.
All supported x64-based versions of Windows Server 2008 R2Download Download the package now.
All supported IA64-based versions of Windows Server 2008 R2Download Download the package now.
All supported x86-based versions of Windows VistaDownload Download the package now.
All supported x86-based versions of Windows Server 2008Download Download the package now.
All supported x64-based versions of Windows VistaDownload Download the package now.
All supported x64-based versions of Windows Server 2008Download Download the package now.
All supported IA64-based versions of Windows Server 2008 Download Download the package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running Windows 7, Windows Server 2008 R2, Windows Vista, or Windows Server 2008.

Restart information

You must restart the computer after you apply this update.

Update replacement information

This update does not replace any previously released update.

File information
The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

File information notes for Windows 7, Windows Server 2008 R2, Windows Vista, and Windows Server 2008

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.1.760 0.16xxxwindows 7 and Windows Server 2008 R2RTMGDR
    6.1.760 1.18xxxwindows 7 and Windows Server 2008 R2RTMLDR
    6.1.760 1.22xxxwindows 7 and Windows Server 2008 R2RTMLDR
    6.0.600 1.18xxxWindows Vista and Windows Server 2008RTMLDR
    6.0.600 2.19xxxWindows Vista and Windows Server 2008RTMLDR
    6.0.600 2.23xxxWindows Vista and Windows Server 2008RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are not listed
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Wer.dll6.1.7601.18381381,44029-Jan-201402:06x86
Werdiagcontroller.dll6.1.7600.1638528,67214-Jul-200901:16x86
Wermgr.exe6.1.7600.1638553,76014-Jul-200901:14x86
Wer.dll6.1.7601.22584381,44029-Jan-201402:04x86
Werdiagcontroller.dll6.1.7600.1638528,67214-Jul-200901:16x86
Wermgr.exe6.1.7600.1638553,76014-Jul-200901:14x86
Wer.dll6.1.7601.18381381,44029-Jan-201402:06x86
Werdiagcontroller.dll6.1.7600.1638528,67214-Jul-200901:16x86
Wermgr.exe6.1.7600.1638553,76014-Jul-200901:14x86
Wer.dll6.1.7601.22584381,44029-Jan-201402:04x86
Werdiagcontroller.dll6.1.7600.1638528,67214-Jul-200901:16x86
Wermgr.exe6.1.7600.1638553,76014-Jul-200901:14x86
For all supported x64-based versions of Windows 7 and Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Wer.dll6.1.7601.18381484,86429-Jan-201402:32x64
Werdiagcontroller.dll6.1.7600.1638534,30414-Jul-200901:41x64
Wermgr.exe6.1.7600.1638550,68814-Jul-200901:39x64
Wer.dll6.1.7601.22584484,86429-Jan-201402:34x64
Werdiagcontroller.dll6.1.7600.1638534,30414-Jul-200901:41x64
Wermgr.exe6.1.7600.1638550,68814-Jul-200901:39x64
Wer.dll6.1.7601.18381484,86429-Jan-201402:32x64
Werdiagcontroller.dll6.1.7600.1638534,30402-Apr-201003:46x64
Wermgr.exe6.1.7600.1638550,68814-Jul-200901:39x64
Wer.dll6.1.7601.22584484,86429-Jan-201402:34x64
Werdiagcontroller.dll6.1.7600.1638534,30402-Apr-201003:46x64
Wermgr.exe6.1.7600.1638550,68814-Jul-200901:39x64
Wer.dll6.1.7601.18381381,44029-Jan-201402:06x86
Werdiagcontroller.dll6.1.7600.1638528,67214-Jul-200901:16x86
Wermgr.exe6.1.7600.1638553,76014-Jul-200901:14x86
Wer.dll6.1.7601.22584381,44029-Jan-201402:04x86
Werdiagcontroller.dll6.1.7600.1638528,67214-Jul-200901:16x86
Wermgr.exe6.1.7600.1638553,76014-Jul-200901:14x86
Wer.dll6.1.7601.18381381,44029-Jan-201402:06x86
Werdiagcontroller.dll6.1.7600.1638528,67214-Jul-200901:16x86
Wermgr.exe6.1.7600.1638553,76014-Jul-200901:14x86
Wer.dll6.1.7601.22584381,44029-Jan-201402:04x86
Werdiagcontroller.dll6.1.7600.1638528,67214-Jul-200901:16x86
Wermgr.exe6.1.7600.1638553,76014-Jul-200901:14x86
For all supported IA64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Wer.dll6.1.7601.18381989,18429-Jan-201401:42IA-64
Werdiagcontroller.dll6.1.7600.1638563,48814-Jul-200901:50IA-64
Wermgr.exe6.1.7600.16385110,59214-Jul-200901:45IA-64
Wer.dll6.1.7601.22584989,18429-Jan-201401:48IA-64
Werdiagcontroller.dll6.1.7600.1638563,48814-Jul-200901:50IA-64
Wermgr.exe6.1.7600.16385110,59214-Jul-200901:45IA-64
Wer.dll6.1.7601.18381381,44029-Jan-201402:06x86
Werdiagcontroller.dll6.1.7600.1638528,67214-Jul-200901:16x86
Wermgr.exe6.1.7600.1638553,76014-Jul-200901:14x86
Wer.dll6.1.7601.22584381,44029-Jan-201402:04x86
Werdiagcontroller.dll6.1.7600.1638528,67214-Jul-200901:16x86
Wermgr.exe6.1.7600.1638553,76014-Jul-200901:14x86
For all supported x86-based versions of Windows Vista and Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Wer.dll6.0.6002.19029876,03230-Jan-201407:46x86
Werdiagcontroller.dll6.0.6001.1800030,20819-Jan-200807:36x86
Wermgr.exe6.0.6001.1800056,32019-Jan-200807:33x86
Wer.dll6.0.6002.23317876,03230-Jan-201408:29x86
Werdiagcontroller.dll6.0.6002.2331730,20830-Jan-201408:29x86
Wermgr.exe6.0.6002.2331756,32030-Jan-201407:06x86
For all supported x64-based versions of Windows Vista and Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Wer.dll6.0.6002.190291,111,04030-Jan-201410:12x64
Werdiagcontroller.dll6.0.6001.1800034,81619-Jan-200808:04x64
Wermgr.exe6.0.6001.1800057,85619-Jan-200808:00x64
Wer.dll6.0.6002.233171,111,04030-Jan-201409:22x64
Werdiagcontroller.dll6.0.6002.2331734,81630-Jan-201409:22x64
Wermgr.exe6.0.6002.2331757,85630-Jan-201407:43x64
Wer.dll6.0.6002.19029876,03230-Jan-201407:46x86
Werdiagcontroller.dll6.0.6001.1800030,20819-Jan-200807:36x86
Wermgr.exe6.0.6001.1800056,32019-Jan-200807:33x86
Wer.dll6.0.6002.23317876,03230-Jan-201408:29x86
Werdiagcontroller.dll6.0.6002.2331730,20830-Jan-201408:29x86
Wermgr.exe6.0.6002.2331756,32030-Jan-201407:06x86
For all supported IA64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Wer.dll6.0.6002.190292,177,02430-Jan-201415:47IA-64
Werdiagcontroller.dll6.0.6001.1800057,34419-Jan-200808:29IA-64
Wermgr.exe6.0.6001.18000131,07219-Jan-200808:23IA-64
Wer.dll6.0.6002.233172,177,02430-Jan-201407:58IA-64
Werdiagcontroller.dll6.0.6002.2331757,34430-Jan-201407:58IA-64
Wermgr.exe6.0.6002.23317131,07230-Jan-201406:39IA-64
Wer.dll6.0.6002.19029876,03230-Jan-201407:46x86
Werdiagcontroller.dll6.0.6001.1800030,20819-Jan-200807:36x86
Wermgr.exe6.0.6001.1800056,32019-Jan-200807:33x86
Wer.dll6.0.6002.23317876,03230-Jan-201408:29x86
Werdiagcontroller.dll6.0.6002.2331730,20830-Jan-201408:29x86
Wermgr.exe6.0.6002.2331756,32030-Jan-201407:06x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about the Windows error reporting feature, go to the following Microsoft Developer Network website:
Windows Error Reporting

Additional file information

Additional file information for Windows 7, Windows Server 2008 R2, Windows Vista, and Windows Server 2008
Additional files for all supported x86-based versions of Windows 7
File propertyValue
File nameX86_502e54b80a786722c28f4929e6b05ea2_31bf3856ad364e35_6.1.7601.22584_none_80af5f40daba2860.manifest
File versionNot applicable
File size706
Date (UTC)29-Jan-2014
Time (UTC)07:33
PlatformNot applicable
File nameX86_54094eaef7e81697d12e62b0a34457f0_31bf3856ad364e35_7.1.7601.18381_none_71921c181fda9122.manifest
File versionNot applicable
File size706
Date (UTC)29-Jan-2014
Time (UTC)07:33
PlatformNot applicable
File nameX86_54d6f4463f725bf59286f8523674527d_31bf3856ad364e35_7.1.7601.22584_none_d9b122a450e6cbef.manifest
File versionNot applicable
File size706
Date (UTC)29-Jan-2014
Time (UTC)07:33
PlatformNot applicable
File nameX86_88d823826296a93b25da572d35dfb862_31bf3856ad364e35_6.1.7601.18381_none_c0631741af236bda.manifest
File versionNot applicable
File size706
Date (UTC)29-Jan-2014
Time (UTC)07:33
PlatformNot applicable
File nameX86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.1.7601.18381_none_222f511b6461ebd9.manifest
File versionNot applicable
File size47,219
Date (UTC)29-Jan-2014
Time (UTC)07:36
PlatformNot applicable
File nameX86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.1.7601.22584_none_22bbf0aa7d7cd4cf.manifest
File versionNot applicable
File size47,219
Date (UTC)29-Jan-2014
Time (UTC)07:36
PlatformNot applicable
File nameX86_microsoft-windows-errorreportingcore_31bf3856ad364e35_7.1.7601.18381_none_139fcd60ef4894a8.manifest
File versionNot applicable
File size43,938
Date (UTC)29-Jan-2014
Time (UTC)07:36
PlatformNot applicable
File nameX86_microsoft-windows-errorreportingcore_31bf3856ad364e35_7.1.7601.22584_none_142c6cf008637d9e.manifest
File versionNot applicable
File size43,938
Date (UTC)29-Jan-2014
Time (UTC)07:36
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and Windows Server 2008 R2
File propertyValue
File nameAmd64_58d910856910ac9088016a1474aacbff_31bf3856ad364e35_6.1.7601.22584_none_abc153692094f0c9.manifest
File versionNot applicable
File size1,060
Date (UTC)29-Jan-2014
Time (UTC)07:33
PlatformNot applicable
File nameAmd64_adf2975abd039ba9554e3e3f4615bbe4_31bf3856ad364e35_7.1.7601.22584_none_87b17079cd3cc3ea.manifest
File versionNot applicable
File size1,060
Date (UTC)29-Jan-2014
Time (UTC)07:33
PlatformNot applicable
File nameAmd64_b0ef6cc1f3584f874e27ded7410012b5_31bf3856ad364e35_6.1.7601.22584_none_cc62733ce4389a79.manifest
File versionNot applicable
File size710
Date (UTC)29-Jan-2014
Time (UTC)07:33
PlatformNot applicable
File nameAmd64_e757d478ba995b5633789e364a0880d9_31bf3856ad364e35_6.1.7601.18381_none_b9124dc71793f3f3.manifest
File versionNot applicable
File size1,060
Date (UTC)29-Jan-2014
Time (UTC)07:33
PlatformNot applicable
File nameAmd64_e9e539bec3a2bb0e9220bd533b6f7eb7_31bf3856ad364e35_6.1.7601.18381_none_7ae8a25121a333ff.manifest
File versionNot applicable
File size710
Date (UTC)29-Jan-2014
Time (UTC)07:33
PlatformNot applicable
File nameAmd64_f73d6eb5ed1aca56c5c0705466f58dd4_31bf3856ad364e35_7.1.7601.18381_none_596e3e81fe2a124e.manifest
File versionNot applicable
File size1,060
Date (UTC)29-Jan-2014
Time (UTC)07:33
PlatformNot applicable
File nameAmd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.1.7601.18381_none_7e4dec9f1cbf5d0f.manifest
File versionNot applicable
File size47,223
Date (UTC)29-Jan-2014
Time (UTC)07:39
PlatformNot applicable
File nameAmd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.1.7601.22584_none_7eda8c2e35da4605.manifest
File versionNot applicable
File size47,223
Date (UTC)29-Jan-2014
Time (UTC)07:39
PlatformNot applicable
File nameAmd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_7.1.7601.18381_none_6fbe68e4a7a605de.manifest
File versionNot applicable
File size43,942
Date (UTC)29-Jan-2014
Time (UTC)07:39
PlatformNot applicable
File nameAmd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_7.1.7601.22584_none_704b0873c0c0eed4.manifest
File versionNot applicable
File size43,942
Date (UTC)29-Jan-2014
Time (UTC)07:39
PlatformNot applicable
File nameX86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.1.7601.18381_none_222f511b6461ebd9.manifest
File versionNot applicable
File size47,219
Date (UTC)29-Jan-2014
Time (UTC)07:39
PlatformNot applicable
File nameX86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.1.7601.22584_none_22bbf0aa7d7cd4cf.manifest
File versionNot applicable
File size47,219
Date (UTC)29-Jan-2014
Time (UTC)07:39
PlatformNot applicable
File nameX86_microsoft-windows-errorreportingcore_31bf3856ad364e35_7.1.7601.18381_none_139fcd60ef4894a8.manifest
File versionNot applicable
File size43,938
Date (UTC)29-Jan-2014
Time (UTC)07:39
PlatformNot applicable
File nameX86_microsoft-windows-errorreportingcore_31bf3856ad364e35_7.1.7601.22584_none_142c6cf008637d9e.manifest
File versionNot applicable
File size43,938
Date (UTC)29-Jan-2014
Time (UTC)07:39
PlatformNot applicable
Additional files for all supported IA64-based versions of Windows Server 2008 R2
File propertyValue
File nameIa64_13a3f7a1f94700552b057a4321084e67_31bf3856ad364e35_6.1.7601.18381_none_a4aa90c2f3d6c8f5.manifest
File versionNot applicable
File size1,058
Date (UTC)29-Jan-2014
Time (UTC)07:32
PlatformNot applicable
File nameIa64_b90f32e8756a79eeae97227a92e6d091_31bf3856ad364e35_6.1.7601.22584_none_e94506a46838c2b5.manifest
File versionNot applicable
File size1,058
Date (UTC)29-Jan-2014
Time (UTC)07:32
PlatformNot applicable
File nameIa64_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.1.7601.18381_none_2230f511645ff4d5.manifest
File versionNot applicable
File size47,221
Date (UTC)29-Jan-2014
Time (UTC)07:33
PlatformNot applicable
File nameIa64_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.1.7601.22584_none_22bd94a07d7addcb.manifest
File versionNot applicable
File size47,221
Date (UTC)29-Jan-2014
Time (UTC)07:33
PlatformNot applicable
File nameX86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.1.7601.18381_none_222f511b6461ebd9.manifest
File versionNot applicable
File size47,219
Date (UTC)29-Jan-2014
Time (UTC)07:33
PlatformNot applicable
File nameX86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.1.7601.22584_none_22bbf0aa7d7cd4cf.manifest
File versionNot applicable
File size47,219
Date (UTC)29-Jan-2014
Time (UTC)07:33
PlatformNot applicable
Additional files for all supported x86-based versions of Windows Vista and Windows Server 2008
File propertyValue
File nameX86_7339d96c4e6b9ee2f7aa61e13186daea_31bf3856ad364e35_6.0.6002.19029_none_d1238461690fa335.manifest
File versionNot applicable
File size706
Date (UTC)31-Jan-2014
Time (UTC)09:28
PlatformNot applicable
File nameX86_c4391e677f97c74074607d4df6ba1979_31bf3856ad364e35_6.0.6002.23317_none_40a2820e52b7fd11.manifest
File versionNot applicable
File size706
Date (UTC)31-Jan-2014
Time (UTC)09:28
PlatformNot applicable
File nameX86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.0.6002.19029_none_225075aa0312be14.manifest
File versionNot applicable
File size63,958
Date (UTC)31-Jan-2014
Time (UTC)09:31
PlatformNot applicable
File nameX86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.0.6002.23317_none_22e2e5991c2a098d.manifest
File versionNot applicable
File size61,178
Date (UTC)30-Jan-2014
Time (UTC)09:08
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Vista and Windows Server 2008
File propertyValue
File nameAmd64_af1c131ef82c10a2b86b34572cdf41bc_31bf3856ad364e35_6.0.6002.19029_none_228a98a889658e74.manifest
File versionNot applicable
File size1,060
Date (UTC)31-Jan-2014
Time (UTC)09:29
PlatformNot applicable
File nameAmd64_bb5ae83d2e1eedf8a23c2a1358c392b4_31bf3856ad364e35_6.0.6002.23317_none_e126e1286f164617.manifest
File versionNot applicable
File size1,060
Date (UTC)31-Jan-2014
Time (UTC)09:29
PlatformNot applicable
File nameAmd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.0.6002.19029_none_7e6f112dbb702f4a.manifest
File versionNot applicable
File size64,008
Date (UTC)31-Jan-2014
Time (UTC)09:31
PlatformNot applicable
File nameAmd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.0.6002.23317_none_7f01811cd4877ac3.manifest
File versionNot applicable
File size61,228
Date (UTC)30-Jan-2014
Time (UTC)10:10
PlatformNot applicable
File nameX86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.0.6002.19029_none_225075aa0312be14.manifest
File versionNot applicable
File size63,958
Date (UTC)31-Jan-2014
Time (UTC)09:31
PlatformNot applicable
File nameX86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.0.6002.23317_none_22e2e5991c2a098d.manifest
File versionNot applicable
File size61,178
Date (UTC)30-Jan-2014
Time (UTC)09:08
PlatformNot applicable
Additional files for all supported IA64-based versions of Windows Server 2008
File propertyValue
File nameIa64_40e4fb7b7b135482cb746427491baecf_31bf3856ad364e35_6.0.6002.19029_none_ed5ebfafa2d29852.manifest
File versionNot applicable
File size1,058
Date (UTC)31-Jan-2014
Time (UTC)09:28
PlatformNot applicable
File nameIa64_bdc41b67b1a051e4b679aa99e2252f9c_31bf3856ad364e35_6.0.6002.23317_none_663d949268d3e71f.manifest
File versionNot applicable
File size1,058
Date (UTC)31-Jan-2014
Time (UTC)09:28
PlatformNot applicable
File nameIa64_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.0.6002.19029_none_225219a00310c710.manifest
File versionNot applicable
File size63,983
Date (UTC)31-Jan-2014
Time (UTC)09:31
PlatformNot applicable
File nameIa64_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.0.6002.23317_none_22e4898f1c281289.manifest
File versionNot applicable
File size61,203
Date (UTC)30-Jan-2014
Time (UTC)08:44
PlatformNot applicable
File nameX86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.0.6002.19029_none_225075aa0312be14.manifest
File versionNot applicable
File size63,958
Date (UTC)31-Jan-2014
Time (UTC)09:31
PlatformNot applicable
File nameX86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.0.6002.23317_none_22e2e5991c2a098d.manifest
File versionNot applicable
File size61,178
Date (UTC)30-Jan-2014
Time (UTC)09:08
PlatformNot applicable

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Keywords: kbsurveynew, kbexpertiseadvanced, kbfix, atdownload, kb

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Article Info
Article ID : 2929733
Revision : 4
Created on : 4/10/2020
Published on : 4/10/2020
Exists online : False
Views : 246