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Memory leak when you configure Group Policy settings on a Windows Embedded Standard 2009-based computer that has Remote Desktop connections enabled

View products that this article applies to.

Symptoms

Assume that you have a computer that has Windows Embedded Standard 2009 installed. When you configure Group Policy settings, handles to policy registry keys are leaked into kernel memory. Therefore, the computer may freeze.

The memory leak occurs when the following conditions are true:
  • Remote Desktop connections to the computer are enabled.
  • Group Policy objects that are applied to the computer contain settings in the Administrative Templates section.
  • Group Policy for the registry client-side extension is configured to "apply even if the policy objects have not changed", or a force refresh flag is passed to the client-side extension.

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Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must be running Windows Embedded Standard 2009.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information
The vary version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
File nameFile versionFile sizeDateTimePlatform
pcustom.dll6.3.13.026,4884-Sep-201319:28x86
Updspapi.dll6.3.13.0382,8404-Sep-201319:28x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to go to the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseadvanced, kb

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Article Info
Article ID : 2929729
Revision : 1
Created on : 1/7/2017
Published on : 3/12/2014
Exists online : False
Views : 282