A BITS multirange transfer of a large file fails

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Symptoms

On a computer that is running Windows 7 Service Pack 1, a Background Intelligent Transfer Service (BITS) multirange transfer of a large file fails consistently.

A .wim image may typically be over the 4 gigabyte (GB) limitation. In this case, the download of the image through BITS fails. Additionally, the following error message is logged in the PullD.log file:

<![LOG[CPullDPResponse::ReportPackageState return value 0x00000000.]LOG]!><time="time" date="date" component="PullDP" context="" type="1" thread="4252" file="pulldpresponse.cpp:375">
<![LOG[Created FullDownload DTS job for package WKS00084, version 2]LOG]!><time="time" date="date" component="PullDP" context="" type="1" thread="4252" file="pulldppkgcontjob.cpp:634">
<![LOG[Start Download package WKS00084 version 2]LOG]!><time="time" date="date" component="PullDP" context="" type="1" thread="4308" file="pulldppkgjob.cpp:331">
<![LOG[ExecuteJob (2-InProgress) WKS00084.2 for package WKS00084, version 2]LOG]!><time="time" date="date" component="PullDP" context="" type="1" thread="4252" file="pulldppkgcontjob.cpp:179">
<![LOG[WKS00084.2, 0x0 : DownloadingData]LOG]!><time="time" date="date" component="PullDP" context="" type="1" thread="5104" file="pulldpservice.cpp:721">
<![LOG[WKS00084.2, 0x80004005 : BITS error: 'Unspecified error
' Context: 'The error occurred while the remote file was being processed.

The following error message may also be logged many times in the DataTransferService.log from the pull-distribution point:

datetime CDTSJob::HandleErrors: DTS Job '{9AA2CAA8-FFF9-466F-AB4C-F5E7DA828AF0}' BITS Job '{733409C7-C94C-4483-8BFC-7E440451FC82}' under user 'S-1-5-18' OldErrorCount 0 NewErrorCount 1 ErrorCode 0x80004005 3888 (0x0F30)

Then, after the retries are completed, you may find the following error message in the DataTransferService.log:

datetime DTS job {A810A272-FE69-4E3C-B2EF-8B4FDB533806} BITS job {C72D8837-6C8D-4A8F-9D62-4EC3804D3429} failed to download source file http://SCCM.server.com:80/SMS_DP_SMSPKG$/LAB0002D/sccm?/win8-base.wim to destination E:\SMS_DP$\LAB0002D\LAB0002D.1\win8-base.wim with error 0x80190194 3552 (0x0DE0)err 80190194
# for hex 0x80190194 / decimal -2145844844
BG_E_HTTP_ERROR_404
# 1 matches found for "80190194"

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Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Service Pack 1 for Windows 7 or Windows Server 2008 R2 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

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File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information and notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

Version Product SR_Level Service branch
6.1.760
1.
22xxx Windows 7 and Windows Server 2008 R2 SP1 LDR
GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

Version	Product	SR_Level	Service branch
6.1.760 1. 22xxx	Windows 7 and Windows Server 2008 R2	SP1	LDR

For all supported x86-based versions of Windows 7

File name	File version	File size	Date	Time	Platform
Qmgr.dll	7.5.7601.22592	586,752	07-Feb-2014	02:06	x86
Qmgr.mof	Not applicable	2,302	10-Jun-2009	21:34	Not applicable

For all supported x64-based versions of Windows 7 and Windows Server 2008 R2

File name	File version	File size	Date	Time	Platform
Qmgr.dll	7.5.7601.22592	850,944	07-Feb-2014	02:34	x64
Qmgr.mof	Not applicable	2,302	10-Jun-2009	20:53	Not applicable
Qmgr.mof	Not applicable	2,302	09-Jul-2013	06:18	Not applicable

For all supported IA-64-based versions of Windows Server 2008 R2

File name	File version	File size	Date	Time	Platform
Qmgr.dll	7.5.7601.22592	1,773,056	07-Feb-2014	01:45	IA-64
Qmgr.mof	Not applicable	2,302	10-Jun-2009	20:58	Not applicable
Qmgr.mof	Not applicable	2,302	09-Jul-2013	06:18	Not applicable

Additional file information for Windows 7 and Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name	X86_a5f0ab08cb603c5a922924067acf5595_31bf3856ad364e35_6.1.7601.22592_none_efb0a2affc609119.manifest
File version	Not applicable
File size	699
Date (UTC)	07-Feb-2014
Time (UTC)	06:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable

File name	X86_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7601.22592_none_25c9330171148db5.manifest
File version	Not applicable
File size	113,723
Date (UTC)	07-Feb-2014
Time (UTC)	02:33
SHA-1 hash	Not applicable
MD5 hash	Not applicable

Additional files for all supported x64-based versions of Windows 7 and Windows Server 2008 R2

File name	Amd64_50a0bba568b9a765b331e4a8e48bf7e1_31bf3856ad364e35_6.1.7601.22592_none_7bfdaede50a1b373.manifest
File version	Not applicable
File size	1,048
Date (UTC)	07-Feb-2014
Time (UTC)	06:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable

File name	Amd64_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7601.22592_none_81e7ce852971feeb.manifest
File version	Not applicable
File size	113,729
Date (UTC)	07-Feb-2014
Time (UTC)	03:10
SHA-1 hash	Not applicable
MD5 hash	Not applicable

File name	Wow64_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7601.22592_none_8c3c78d75dd2c0e6.manifest
File version	Not applicable
File size	53,420
Date (UTC)	07-Feb-2014
Time (UTC)	02:18
SHA-1 hash	Not applicable
MD5 hash	Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name	Ia64_1afab18cf2b46578ce95ad03088b2483_31bf3856ad364e35_6.1.7601.22592_none_4151faafb5ee6f3c.manifest
File version	Not applicable
File size	1,046
Date (UTC)	07-Feb-2014
Time (UTC)	06:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable

File name	Ia64_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7601.22592_none_25cad6f7711296b1.manifest
File version	Not applicable
File size	113,726
Date (UTC)	07-Feb-2014
Time (UTC)	02:26
SHA-1 hash	Not applicable
MD5 hash	Not applicable

File name	Wow64_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7601.22592_none_8c3c78d75dd2c0e6.manifest
File version	Not applicable
File size	53,420
Date (UTC)	07-Feb-2014
Time (UTC)	02:18
SHA-1 hash	Not applicable
MD5 hash	Not applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Applies to:

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Keywords: kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbexpertiseinter, kbsurveynew, kbbug, kb

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Article Info

Article ID	:	2927111
Revision	:	1
Created on	:	1/7/2017
Published on	:	4/11/2014
Exists online	:	False
Views	:	214

Microsoft KB Archive Search

A BITS multirange transfer of a large file fails

Symptoms

Resolution

Hotfix information

Prerequisites

Restart requirement

Hotfix replacement information

Windows 7 and Windows Server 2008 R2 file information and notes

For all supported x86-based versions of Windows 7

For all supported x64-based versions of Windows 7 and Windows Server 2008 R2

For all supported IA-64-based versions of Windows Server 2008 R2

Additional file information for Windows 7 and Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

Additional files for all supported x64-based versions of Windows 7 and Windows Server 2008 R2

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

Status

References

Applies to: