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Play To freezes when you play videos from a Windows RT 8.1 Qualcomm device to a DMR device


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a Qualcomm device that is running in Windows RT 8.1, such as Nokia Sirius. 
  • The Qualcomm device connects to a digital media receiver (DMR) device. 
  • You use the Play To feature to play a video from the Qualcomm device to the DRM device.  
In this scenario, the DRM device plays the video. However, after a short period, the Play To feature freezes on the DRM device. Additionally, the feature does not resume on the Qualcomm device. 

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Resolution

Update information

To resolve this issue, install update rollup 2928680. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base: 
2928680 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: March 2014

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2926970
Revision : 1
Created on : 1/7/2017
Published on : 3/12/2014
Exists online : False
Views : 312