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Stop error 0x18 when you run the CHAOS test on a Windows 8.1-based computer

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a Windows Hardware Certification Kit (HCK) 2.1 environment.
  • You connect a USB Multifunction Printer that has a storage device to a test computer that's running Windows 8.1.
  • You select and run the "DF - Concurrent Hardware And Operating System (CHAOS) Test (Certification)" test.

In this scenario, the test computer crashes and generates Stop error 0x18.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 8.1.


Additionally, you must first install update 2919355  on the computer. 

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

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File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.









Windows 8.1 file information and notes

Important Windows 8.1 and Windows Server 2012 R2 hotfixes are included in the same packages. However, only "Windows 8.1" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    VersionProductMilestoneService branch
    6.3.960 0.17 xxxWindows 8.1RTMGDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and Windows Server 2012 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Partmgr.sys6.3.9600.1708668,44001-Apr-201405:03x86
For all supported x64-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Partmgr.sys6.3.9600.1708688,92001-Apr-201406:15x64
For all supported ARM-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Partmgr.sys6.3.9600.1708671,52001-Apr-201404:47Not Applicable

Additional file information

Additional file information for Windows 8.1

Additional files for all supported x86-based versions of Windows 8.1
File namePackage_1_for_kb2926792~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,839
Date (UTC)01-Apr-2014
Time (UTC)13:15
PlatformNot Applicable
File namePackage_2_for_kb2926792~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size2,063
Date (UTC)01-Apr-2014
Time (UTC)13:15
PlatformNot Applicable
File namePackage_3_for_kb2926792~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,839
Date (UTC)01-Apr-2014
Time (UTC)13:15
PlatformNot Applicable
File namePackage_for_kb2926792_rtm_gm~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,957
Date (UTC)01-Apr-2014
Time (UTC)13:15
PlatformNot Applicable
File namePackage_for_kb2926792_rtm~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,476
Date (UTC)01-Apr-2014
Time (UTC)13:15
PlatformNot Applicable
File nameX86_647f1f734cc7cbcbdfccfee8c59c6933_31bf3856ad364e35_6.3.9600.17086_none_1da3f26326c752a1.manifest
File versionNot Applicable
File size704
Date (UTC)01-Apr-2014
Time (UTC)13:15
PlatformNot Applicable
File nameX86_microsoft-windows-partitionmanager_31bf3856ad364e35_6.3.9600.17086_none_763dbc2cd6077aab.manifest
File versionNot Applicable
File size9,187
Date (UTC)01-Apr-2014
Time (UTC)05:15
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows 8.1
File nameAmd64_528b50e22b2568b7d4376c5577f3a750_31bf3856ad364e35_6.3.9600.17086_none_c25a1d8626abfeab.manifest
File versionNot Applicable
File size708
Date (UTC)01-Apr-2014
Time (UTC)13:25
PlatformNot Applicable
File nameAmd64_microsoft-windows-partitionmanager_31bf3856ad364e35_6.3.9600.17086_none_d25c57b08e64ebe1.manifest
File versionNot Applicable
File size9,195
Date (UTC)01-Apr-2014
Time (UTC)06:38
PlatformNot Applicable
File namePackage_1_for_kb2926792~31bf3856ad364e35~amd64~~6.3.1.0.mum
File versionNot Applicable
File size1,849
Date (UTC)01-Apr-2014
Time (UTC)13:25
PlatformNot Applicable
File namePackage_2_for_kb2926792~31bf3856ad364e35~amd64~~6.3.1.0.mum
File versionNot Applicable
File size2,301
Date (UTC)01-Apr-2014
Time (UTC)13:25
PlatformNot Applicable
File namePackage_3_for_kb2926792~31bf3856ad364e35~amd64~~6.3.1.0.mum
File versionNot Applicable
File size1,849
Date (UTC)01-Apr-2014
Time (UTC)13:25
PlatformNot Applicable
File namePackage_for_kb2926792_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.0.mum
File versionNot Applicable
File size1,969
Date (UTC)01-Apr-2014
Time (UTC)13:25
PlatformNot Applicable
File namePackage_for_kb2926792_rtm~31bf3856ad364e35~amd64~~6.3.1.0.mum
File versionNot Applicable
File size1,484
Date (UTC)01-Apr-2014
Time (UTC)13:25
PlatformNot Applicable
Additional files for all supported ARM-based versions of Windows 8.1
File nameArm_f803d590f19d81db520d4ddbc39344de_31bf3856ad364e35_6.3.9600.17086_none_bcf600d0e6cc6229.manifest
File versionNot Applicable
File size704
Date (UTC)01-Apr-2014
Time (UTC)13:15
PlatformNot Applicable
File nameArm_microsoft-windows-partitionmanager_31bf3856ad364e35_6.3.9600.17086_none_76402e84d6049971.manifest
File versionNot Applicable
File size9,187
Date (UTC)01-Apr-2014
Time (UTC)05:08
PlatformNot Applicable
File namePackage_1_for_kb2926792~31bf3856ad364e35~arm~~6.3.1.0.mum
File versionNot Applicable
File size1,839
Date (UTC)01-Apr-2014
Time (UTC)13:15
PlatformNot Applicable
File namePackage_2_for_kb2926792~31bf3856ad364e35~arm~~6.3.1.0.mum
File versionNot Applicable
File size2,063
Date (UTC)01-Apr-2014
Time (UTC)13:15
PlatformNot Applicable
File namePackage_3_for_kb2926792~31bf3856ad364e35~arm~~6.3.1.0.mum
File versionNot Applicable
File size1,839
Date (UTC)01-Apr-2014
Time (UTC)13:15
PlatformNot Applicable
File namePackage_for_kb2926792_rtm_gm~31bf3856ad364e35~arm~~6.3.1.0.mum
File versionNot Applicable
File size1,957
Date (UTC)01-Apr-2014
Time (UTC)13:15
PlatformNot Applicable
File namePackage_for_kb2926792_rtm~31bf3856ad364e35~arm~~6.3.1.0.mum
File versionNot Applicable
File size1,476
Date (UTC)01-Apr-2014
Time (UTC)13:15
PlatformNot Applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kbbug, kbsurveynew, kbexpertiseinter, kbautohotfix, kbhotfixserver, kbqfe, kb, kbfix

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Article Info
Article ID : 2926792
Revision : 1
Created on : 1/7/2017
Published on : 5/14/2014
Exists online : False
Views : 211