System creates unnecessary general ledger entries when you run the reverse transaction function in Microsoft Dynamics NAV 2009

View products that this article applies to.

This article applies to Microsoft Dynamics NAV for all countries and all language locales.

Symptoms

Assume that you set Apply to Oldest as the Application Method for a vendor in Microsoft Dynamics NAV 2009. And you post one credit memo and two invoices by using a journal. As result, the system applies the credit memo to both invoices. Later, you unapply all documents. In this situation, when you run the reverse transaction function for credit memo line, the system creates unnecessary general ledger entries.

This problem occurs in the following products:

Microsoft Dynamics NAV 2009
Microsoft Dynamics NAV 2009 R2

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Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV 2009 service pack or the next Microsoft Dynamics NAV version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure. However, they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Dynamics NAV client users are logged off the system. This includes Microsoft Dynamics NAV Application Server (NAS) services. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:

The Modify permission for the object that you will be changing.
The Execute permission for the System Object ID 5210 object and for the System Object ID 9015

object.

Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.

To resolve this problem, follow these steps:

Change the code in the InsertReversalEntry function in the Reversal Entry table (179) as follows:
Existing code 1

...
CLEAR(DtldCustLedgEntry);
          DtldCustLedgEntry.SETCURRENTKEY("Transaction No.","Customer No.","Entry Type");
          DtldCustLedgEntry.SETRANGE(DtldCustLedgEntry."Transaction No.",CustLedgEntry."Transaction No.");
          DtldCustLedgEntry.SETRANGE(DtldCustLedgEntry."Customer No.",CustLedgEntry."Customer No.");
          DtldCustLedgEntry.SETFILTER(
            DtldCustLedgEntry."Entry Type",'<>%1',DtldCustLedgEntry."Entry Type"::"Initial Entry");

// Delete the following line.
          IF DtldCustLedgEntry.FIND('-') THEN BEGIN
// End of the deleted line.

            IF RevType = RevType::Register THEN
              ERROR(Text012,Number);

// Delete the following lines.
            CLEAR(DtldCustLedgEntry); 
            DtldCustLedgEntry.SETCURRENTKEY("Cust. Ledger Entry No."); 
            DtldCustLedgEntry.SETRANGE("Cust. Ledger Entry No.",CustLedgEntry."Entry No."); 
            DtldCustLedgEntry.SETRANGE(Unapplied,TRUE); 
            IF DtldCustLedgEntry.FIND('-') THEN BEGIN 
              REPEAT 
                TempRevertTransactionNo.Number := DtldCustLedgEntry."Transaction No."; 
                IF TempRevertTransactionNo.INSERT THEN; 
              UNTIL DtldCustLedgEntry.NEXT = 0; 
            END; 
          END; 
// End of the deleted lines.

        UNTIL CustLedgEntry.NEXT = 0;
 
      IF VendLedgEntry.FIND('-') THEN
        REPEAT
          CLEAR(ReversalEntry);
...

Replacement code 1

...
CLEAR(DtldCustLedgEntry);
          DtldCustLedgEntry.SETCURRENTKEY("Transaction No.","Customer No.","Entry Type");
          DtldCustLedgEntry.SETRANGE(DtldCustLedgEntry."Transaction No.",CustLedgEntry."Transaction No.");
          DtldCustLedgEntry.SETRANGE(DtldCustLedgEntry."Customer No.",CustLedgEntry."Customer No.");
          DtldCustLedgEntry.SETFILTER(
            DtldCustLedgEntry."Entry Type",'<>%1',DtldCustLedgEntry."Entry Type"::"Initial Entry");

// Add the following line.
          IF NOT DtldCustLedgEntry.ISEMPTY THEN
// End of the added line.

            IF RevType = RevType::Register THEN
              ERROR(Text012,Number);

// Add the following line.
          CheckDtldCustLedgEntry(CustLedgEntry);
// End of the added line.

        UNTIL CustLedgEntry.NEXT = 0;
 
      IF VendLedgEntry.FIND('-') THEN
        REPEAT
          CLEAR(ReversalEntry);
...

Existing code 2

...
CLEAR(DtldVendLedgEntry);
          DtldVendLedgEntry.SETCURRENTKEY("Transaction No.","Vendor No.","Entry Type");
          DtldVendLedgEntry.SETRANGE(DtldVendLedgEntry."Transaction No.",VendLedgEntry."Transaction No.");
          DtldVendLedgEntry.SETRANGE(DtldVendLedgEntry."Vendor No.",VendLedgEntry."Vendor No.");
          DtldVendLedgEntry.SETFILTER(
            DtldVendLedgEntry."Entry Type",'<>%1',DtldVendLedgEntry."Entry Type"::"Initial Entry");

// Delete the following line.
          IF DtldVendLedgEntry.FIND('-') THEN BEGIN 
// End of the deleted line.

            IF RevType = RevType::Register THEN
              ERROR(Text012,Number);

// Delete the following lines.
            CLEAR(DtldVendLedgEntry); 
            DtldVendLedgEntry.SETCURRENTKEY("Vendor Ledger Entry No."); 
            DtldVendLedgEntry.SETRANGE("Vendor Ledger Entry No.",VendLedgEntry."Entry No."); 
            DtldVendLedgEntry.SETRANGE(Unapplied,TRUE); 
            IF DtldVendLedgEntry.FIND('-') THEN BEGIN 
              REPEAT 
                TempRevertTransactionNo.Number := DtldVendLedgEntry."Transaction No."; 
                IF TempRevertTransactionNo.INSERT THEN; 
              UNTIL DtldVendLedgEntry.NEXT = 0; 
            END; 
          END;
// End of the deleted lines.
 
        UNTIL VendLedgEntry.NEXT = 0;
 
      IF BankAccLedgEntry.FIND('-') THEN
        REPEAT
          CLEAR(ReversalEntry);
...

Replacement code 2

...
CLEAR(DtldVendLedgEntry);
          DtldVendLedgEntry.SETCURRENTKEY("Transaction No.","Vendor No.","Entry Type");
          DtldVendLedgEntry.SETRANGE(DtldVendLedgEntry."Transaction No.",VendLedgEntry."Transaction No.");
          DtldVendLedgEntry.SETRANGE(DtldVendLedgEntry."Vendor No.",VendLedgEntry."Vendor No.");
          DtldVendLedgEntry.SETFILTER(
            DtldVendLedgEntry."Entry Type",'<>%1',DtldVendLedgEntry."Entry Type"::"Initial Entry");

// Add the following line.
          IF NOT DtldVendLedgEntry.ISEMPTY THEN
// End of the added line.

            IF RevType = RevType::Register THEN
              ERROR(Text012,Number);

// Add the following line.
          CheckDtldVendLedgEntry(VendLedgEntry);
// End of the added line.

        UNTIL VendLedgEntry.NEXT = 0;
 
      IF BankAccLedgEntry.FIND('-') THEN
        REPEAT
          CLEAR(ReversalEntry);
...

Change the code in the CheckDtldCustLedgEntry function in the Reversal Entry table (179) as follows:
Existing code

...
LOCAL PROCEDURE CheckDtldCustLedgEntry@2(CustLedgEntry@1000 : Record 21) : Boolean;
    VAR
      DtldCustLedgEntry@1001 : Record 379;
    BEGIN

// Delete the following lines.
      DtldCustLedgEntry.SETCURRENTKEY("Cust. Ledger Entry No.");
      DtldCustLedgEntry.SETRANGE("Cust. Ledger Entry No.",CustLedgEntry."Entry No.");
      IF DtldCustLedgEntry.FIND('-') THEN
        REPEAT
          IF (DtldCustLedgEntry."Entry Type" <> DtldCustLedgEntry."Entry Type"::"Initial Entry") AND
             (NOT DtldCustLedgEntry.Unapplied)
          THEN
            ERROR(
              Text000,CustLedgEntry.TABLECAPTION,CustLedgEntry."Entry No.");
        UNTIL DtldCustLedgEntry.NEXT = 0;
// End of the deleted lines.

    END;
...

Replacement code

...
LOCAL PROCEDURE CheckDtldCustLedgEntry@2(CustLedgEntry@1000 : Record 21) : Boolean;
    VAR
      DtldCustLedgEntry@1001 : Record 379;
    BEGIN

// Add the following lines.
      DtldCustLedgEntry.SETCURRENTKEY("Cust. Ledger Entry No.","Entry Type");
      DtldCustLedgEntry.SETRANGE("Cust. Ledger Entry No.",CustLedgEntry."Entry No.");
      DtldCustLedgEntry.SETFILTER("Entry Type",'<>%1',DtldCustLedgEntry."Entry Type"::"Initial Entry");
      DtldCustLedgEntry.SETRANGE(Unapplied,FALSE);
      IF NOT DtldCustLedgEntry.ISEMPTY THEN
        ERROR(Text000,CustLedgEntry.TABLECAPTION,CustLedgEntry."Entry No.");
// End of the added lines.

    END;
...

Change the code in the CheckDtldVendLedgEntry function in the Reversal Entry table (179) as follows:
Existing code

...
LOCAL PROCEDURE CheckDtldVendLedgEntry@28(VendLedgEntry@1000 : Record 25) : Boolean;
    VAR
      DtldVendLedgEntry@1001 : Record 380;
    BEGIN

// Delete the following lines.
      DtldVendLedgEntry.SETCURRENTKEY("Vendor Ledger Entry No.");
      DtldVendLedgEntry.SETRANGE("Vendor Ledger Entry No.",VendLedgEntry."Entry No.");
      IF DtldVendLedgEntry.FIND('-') THEN
        REPEAT
          IF (DtldVendLedgEntry."Entry Type" <> DtldVendLedgEntry."Entry Type"::"Initial Entry") AND
             (NOT DtldVendLedgEntry.Unapplied)
          THEN
            ERROR(
              Text000,VendLedgEntry.TABLECAPTION,VendLedgEntry."Entry No.");
        UNTIL DtldVendLedgEntry.NEXT = 0;
// End of the deleted lines.

    END;
...

Replacement code

...
LOCAL PROCEDURE CheckDtldVendLedgEntry@28(VendLedgEntry@1000 : Record 25) : Boolean;
    VAR
      DtldVendLedgEntry@1001 : Record 380;
    BEGIN

// Add the following lines.
      DtldVendLedgEntry.SETCURRENTKEY("Vendor Ledger Entry No.","Entry Type");
      DtldVendLedgEntry.SETRANGE("Vendor Ledger Entry No.",VendLedgEntry."Entry No.");
      DtldVendLedgEntry.SETFILTER("Entry Type",'<>%1',DtldVendLedgEntry."Entry Type"::"Initial Entry");
      DtldVendLedgEntry.SETRANGE(Unapplied,FALSE);
      IF NOT DtldVendLedgEntry.ISEMPTY THEN
        ERROR(Text000,VendLedgEntry.TABLECAPTION,VendLedgEntry."Entry No.");
// End of the added lines.

    END;
...

Prerequisites

You must have Microsoft Dynamics NAV 2009 installed to apply this hotfix.

Removal information

You cannot remove this hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Usefor other considerations.

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Applies to:

Dynamics NAV 2009

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Keywords: kbqfe, kbmbsquickpub, kbmbsmigrate, kbmbspartner, kbmbscodefix, kbsurveynew, kbnoloc, kb

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Article Info

Article ID	:	2926134
Revision	:	1
Created on	:	1/7/2017
Published on	:	4/1/2014
Exists online	:	False
Views	:	241

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System creates unnecessary general ledger entries when you run the reverse transaction function in Microsoft Dynamics NAV 2009

Symptoms

Resolution

Hotfix information

Installation information

Code changes

Prerequisites

Removal information

Status

Applies to: