Windows Server 2012 R2 or Windows 8.1 crashes when virtual volumes are exposed to hyper-v virtual machines

View products that this article applies to.

Symptoms

Consider the following scenario:

You have a computer that is running Windows Server 2012 R2 or Windows 8.1.
The computer has virtual volumes that are exposed to hyper-v virtual machines through iSCSI.
Each virtual machine has writes operation on exposed volumes.

In this situation, the computer crashes when the writes operation is started.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2012 R2 or Windows 8.1.

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You might have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information notes

Important Windows 8.1 and Windows Server 2012 R2 hotfixes are included in the same packages.

The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Version Product Milestone Service branch
6.3.960 0.16xxx Windows Server 2012 R2 and Windows 8.1 RTM GDR
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2012 R2 and Windows 8.1" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

Version	Product	Milestone	Service branch
6.3.960 0.16xxx	Windows Server 2012 R2 and Windows 8.1	RTM	GDR

For all supported x86-based versions of Windows 8.1

File name	File version	File size	Date	Time	Platform
Spaceport.inf_loc	Not applicable	364	22-Aug-2013	11:30	Not applicable
Spaceport.inf_loc	Not applicable	412	22-Aug-2013	11:35	Not applicable
Spaceport.inf_loc	Not applicable	368	22-Aug-2013	11:32	Not applicable
Spaceport.inf_loc	Not applicable	364	22-Aug-2013	11:34	Not applicable
Spaceport.inf_loc	Not applicable	352	22-Aug-2013	11:35	Not applicable
Spaceport.inf_loc	Not applicable	382	22-Aug-2013	11:32	Not applicable
Spaceport.inf_loc	Not applicable	402	22-Aug-2013	11:31	Not applicable
Spaceport.inf_loc	Not applicable	392	22-Aug-2013	11:32	Not applicable
Spaceport.inf_loc	Not applicable	402	22-Aug-2013	11:32	Not applicable
Spaceport.inf_loc	Not applicable	360	22-Aug-2013	11:30	Not applicable
Spaceport.sys	6.3.9600.16508	333,656	11-Jan-2014	10:10	x86

For all supported x64-based versions of Windows Server 2012 R2 and of Windows 8.1

File name	File version	File size	Date	Time	Platform
Spaceport.inf_loc	Not applicable	364	22-Aug-2013	19:23	Not applicable
Spaceport.inf_loc	Not applicable	412	22-Aug-2013	19:39	Not applicable
Spaceport.inf_loc	Not applicable	368	22-Aug-2013	19:24	Not applicable
Spaceport.inf_loc	Not applicable	364	22-Aug-2013	19:26	Not applicable
Spaceport.inf_loc	Not applicable	352	22-Aug-2013	19:23	Not applicable
Spaceport.inf_loc	Not applicable	382	22-Aug-2013	19:27	Not applicable
Spaceport.inf_loc	Not applicable	402	22-Aug-2013	19:24	Not applicable
Spaceport.inf_loc	Not applicable	392	22-Aug-2013	19:26	Not applicable
Spaceport.inf_loc	Not applicable	402	22-Aug-2013	19:36	Not applicable
Spaceport.inf_loc	Not applicable	360	22-Aug-2013	19:37	Not applicable
Spaceport.sys	6.3.9600.16508	384,856	11-Jan-2014	11:30	x64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2012 R2 and Windows 8.1

Additional files for all supported x86-based versions of Windows 8.1

File property	Value
File name	X86_114769512a976b7c37ad85a404aa65f1_31bf3856ad364e35_6.3.9600.16508_none_2af2b55dd3e04bd1.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_1a1b62e9ba6fc7ef1950c74516987048_31bf3856ad364e35_6.3.9600.16508_none_c3e15d582f575033.manifest
File version	Not applicable
File size	703
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_23e0c78aaf9ce882c94a5bba417797fc_31bf3856ad364e35_6.3.9600.16508_none_cfad7edbf7347109.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_398e842fd8b206c5505935f1b7522722_31bf3856ad364e35_6.3.9600.16508_none_ff20f521d104107d.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_3a7c26658c44e828cf36baf3be3e3205_31bf3856ad364e35_6.3.9600.16508_none_70eb45c61da4461f.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_4ace0e14e5a54f3996b2b52fbf11e9f3_31bf3856ad364e35_6.3.9600.16508_none_3e48704012222faf.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_5404ca37b7e94b036a4e41b02d49e49d_31bf3856ad364e35_6.3.9600.16508_none_66daa0e0628e9bd4.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_626a009dfd3e9f243076213a4066cf94_31bf3856ad364e35_6.3.9600.16508_none_548a9ac6fcaa2331.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_8f799f63b044f72b7886608f4bbb661f_31bf3856ad364e35_6.3.9600.16508_none_33282c4d8c5749d8.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_93bbda20850aebc13ad01d04453b2dca_31bf3856ad364e35_6.3.9600.16508_none_9c0d0d14bb5eed0e.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_9a83f029e8b47b79022bcb1dff44ac9a_31bf3856ad364e35_6.3.9600.16508_none_5ef4eb4185e234cb.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_9d812d7890a8e7fd62aeca3c73c9abe4_31bf3856ad364e35_6.3.9600.16508_none_df7058d842b226a8.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_9f7f7210013066913ae5436ee3a1a052_31bf3856ad364e35_6.3.9600.16508_none_de480ccc3c74c5d1.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_ae0563f4c5cd24bd983c655571ee91c6_31bf3856ad364e35_6.3.9600.16508_none_2e52aba928840edf.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_c6cef769e0c0458aeae14a2b0950d5a9_31bf3856ad364e35_6.3.9600.16508_none_031120c05bb80966.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_caecaa5bdbf323b57bc2aa48f98ad24a_31bf3856ad364e35_6.3.9600.16508_none_79db02ed188ce9a6.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_d7dd9a0cbc0f31f8106ec0c2f5438539_31bf3856ad364e35_6.3.9600.16508_none_70241dc215f931ff.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_dcc5cec0895b3881ccd2200731db5204_31bf3856ad364e35_6.3.9600.16508_none_2fd44884d76fc235.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_e700007617e8c32bc826fd2167e70c4e_31bf3856ad364e35_6.3.9600.16508_none_55221311afc1278c.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_eb781769d0f4a2b7d33510738852fe08_31bf3856ad364e35_6.3.9600.16508_none_1808f98c2d853ce6.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_ede1a8882c280500c1692cab9eeb73c8_31bf3856ad364e35_6.3.9600.16508_none_da11afe1c4df6006.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_fc955b8a352b6ec2bc12d4e4d9141569_31bf3856ad364e35_6.3.9600.16508_none_a6f732a81c694a90.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_fe927374e8ff7aaa170f951cb8468932_31bf3856ad364e35_6.3.9600.16508_none_8244434d624623cd.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_ff4d8bcc4dcf31798628f6900f5634dc_31bf3856ad364e35_6.3.9600.16508_none_8e04a998e8c83a86.manifest
File version	Not applicable
File size	651
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_microsoft-windows-smspaceprovider_31bf3856ad364e35_6.3.9600.16508_none_65b9b6b6da9eebf5.manifest
File version	Not applicable
File size	7,529
Date (UTC)	12-Jan-2014
Time (UTC)	22:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_spaceport.inf_31bf3856ad364e35_6.3.9600.16508_none_aad209f671ce6e32.manifest
File version	Not applicable
File size	2,116
Date (UTC)	11-Jan-2014
Time (UTC)	10:20
SHA-1 hash	Not applicable
MD5 hash	Not applicable

Additional files for all supported x64-based versions of Windows Server 2012 R2 and of Windows 8.1

File property	Value
File name	Amd64_033c3c069cf2859c8d2567c20ac2f0cb_31bf3856ad364e35_6.3.9600.16508_none_7a1c86e4e65821d7.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_12bea9651c5aa10c2501f05662817908_31bf3856ad364e35_6.3.9600.16508_none_0a6b7f35cf4ea87d.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_35db8413e69641ac4a23e1283a87e6e2_31bf3856ad364e35_6.3.9600.16508_none_342c3ac088fc380d.manifest
File version	Not applicable
File size	707
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_3cff6f85410149c1f8a4b3b6e634560a_31bf3856ad364e35_6.3.9600.16508_none_6420c2e0f1589c23.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_49a8930efb852bb2be82b37d5b08ee56_31bf3856ad364e35_6.3.9600.16508_none_b73f7e75a1548cc8.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_4bc4efa429453ff44853c2991871caf8_31bf3856ad364e35_6.3.9600.16508_none_c1b41fa0ead2d51b.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_58cd9d47a358cb8c05eca688e6f057a1_31bf3856ad364e35_6.3.9600.16508_none_ea4a03916e4eae31.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_6078c1a0e443625b3719bef358906bef_31bf3856ad364e35_6.3.9600.16508_none_c1cb38452df1b905.manifest
File version	Not applicable
File size	707
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_64c9122b5e11fc715dae21ce4d9b5667_31bf3856ad364e35_6.3.9600.16508_none_f174a618e731692c.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_6e64fe268f74fbd188b67ccb44f95f75_31bf3856ad364e35_6.3.9600.16508_none_1cbfa1726b0d4540.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_743261be7464a84842a464a2254b9d6d_31bf3856ad364e35_6.3.9600.16508_none_60145a08e2ee1d11.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_788fa865665d7405edf667c61c16490b_31bf3856ad364e35_6.3.9600.16508_none_88f0998f4b52a510.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_789973c779a24430a2230bd00b1afda6_31bf3856ad364e35_6.3.9600.16508_none_6657ecf5f0e60387.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_78f4d55f25ae192775cf926dd48ada38_31bf3856ad364e35_6.3.9600.16508_none_d0520a1d80eaade9.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_884473b4ab96f5344409e5563419ba3a_31bf3856ad364e35_6.3.9600.16508_none_2b7e486b35a92ec5.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_8d9ccd8f9ed4c7e6e69a68be8c79926b_31bf3856ad364e35_6.3.9600.16508_none_84bcb130b9911d5f.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_8da5cdd27253dff4aac0ef9b8417adeb_31bf3856ad364e35_6.3.9600.16508_none_365e1bf6bb20ce1a.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_a891120d9ec3e9ae152dce5069e65c86_31bf3856ad364e35_6.3.9600.16508_none_c6af32d918bbefc2.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_a8baf0862f08cb5dc730d2f6473402ca_31bf3856ad364e35_6.3.9600.16508_none_3a8709f00c028706.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_aabbc71422c5ac7889041ac0aac223b1_31bf3856ad364e35_6.3.9600.16508_none_58e509093318c852.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_b3ed6268adc02a28c8bc29937f8ca729_31bf3856ad364e35_6.3.9600.16508_none_d4df2b2991709dba.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_c602fff53c9a3ede48d872aab5911dd3_31bf3856ad364e35_6.3.9600.16508_none_3744e58879c38650.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_d64cef2bfc0492ec6faab160b797875c_31bf3856ad364e35_6.3.9600.16508_none_d67871ac129024ba.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_d6639b63014dc261039de16d485fc559_31bf3856ad364e35_6.3.9600.16508_none_e89d20b8a5bd04f6.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_d72a2d4c54d382fd119683bfeaf1eda6_31bf3856ad364e35_6.3.9600.16508_none_e20f5d68c72ebb69.manifest
File version	Not applicable
File size	655
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_microsoft-windows-smspaceprovider_31bf3856ad364e35_6.3.9600.16508_none_c1d8523a92fc5d2b.manifest
File version	Not applicable
File size	7,533
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_spaceport.inf_31bf3856ad364e35_6.3.9600.16508_none_06f0a57a2a2bdf68.manifest
File version	Not applicable
File size	2,120
Date (UTC)	11-Jan-2014
Time (UTC)	13:49
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Wow64_microsoft-windows-smspaceprovider_31bf3856ad364e35_6.3.9600.16508_none_cc2cfc8cc75d1f26.manifest
File version	Not applicable
File size	6,822
Date (UTC)	12-Jan-2014
Time (UTC)	22:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable

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Applies to:

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Keywords: kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseadvanced, kb

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Article Info

Article ID	:	2925766
Revision	:	1
Created on	:	1/7/2017
Published on	:	2/12/2014
Exists online	:	False
Views	:	231

Microsoft KB Archive Search

Windows Server 2012 R2 or Windows 8.1 crashes when virtual volumes are exposed to hyper-v virtual machines

Symptoms

Resolution

Hotfix information

Prerequisites

Registry information

Restart requirement

Hotfix replacement information

Windows 8.1 and Windows Server 2012 R2 file information notes

For all supported x86-based versions of Windows 8.1

For all supported x64-based versions of Windows Server 2012 R2 and of Windows 8.1

Status

More Information

Additional file information

Additional files for all supported x86-based versions of Windows 8.1

Additional files for all supported x64-based versions of Windows Server 2012 R2 and of Windows 8.1

Applies to: