Some software products function incorrectly in Windows

View products that this article applies to.

Symptoms

When you have software products installed that use the PsSetLoadImageNotifyRoutine API more than seven times in Windows 8.1, Windows Server 2012 R2, Windows 7, or Windows Server 2008 R2, some products cannot register for notifications and do not function correctly.

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Cause

This issue occurs because the operating system has a limit of eight registrations. One is used by the operating system, leaving seven for other software products.

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Resolution

To resolve this issue in Windows 8.1 and Windows Server 2012 R2, install update 2919355.
To resolve this issue in Windows 7 and Windows Server 2008 R2, install the hotfix that is described in this article.

Note This fix increases the limit to 64 registrations.

Update information for Windows 8.1 and Windows Server 2012 R2

For more information about how to obtain update 2919355, click the following article number to view the article in the Microsoft Knowledge Base:

2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

Hotfix information for Windows 7 and Windows Server 2008 R2

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 SP1 or Windows Server 2008 R2 SP1.

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes

Important Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Version Product Milestone Service branch
6.1.760 1.16xxx Windows 7 SP1 GDR
6.1.760 1.18xxx Windows 7 and Windows Server 2008 R2 SP1 LDR
6.1.760 1.22xxx Windows 7 and Windows Server 2008 R2 SP1 LDR
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

Version	Product	Milestone	Service branch
6.1.760 1.16xxx	Windows 7	SP1	GDR
6.1.760 1.18xxx	Windows 7 and Windows Server 2008 R2	SP1	LDR
6.1.760 1.22xxx	Windows 7 and Windows Server 2008 R2	SP1	LDR

For all supported x86-based versions of Windows 7

File name	File version	File size	Date	Time	Platform
Appid-ppdlic.xrm-ms	Not applicable	3,013	02-Jan-2014	02:28	Not applicable
Appid.sys	6.1.7601.22556	50,176	02-Jan-2014	01:15	x86
Appidapi.dll	6.1.7601.22556	50,688	02-Jan-2014	02:05	x86
Appidcertstorecheck.exe	6.1.7601.22556	16,896	02-Jan-2014	01:15	x86
Appidpolicyconverter.exe	6.1.7601.22556	97,792	02-Jan-2014	01:15	x86
Appidsvc.dll	6.1.7601.22556	29,696	02-Jan-2014	01:15	x86
Csrsrv.dll	6.1.7601.18113	38,912	19-Mar-2013	04:48	x86
Csrsrv.dll	6.1.7601.22556	38,912	02-Jan-2014	02:06	x86
Ntkrnlpa.exe	6.1.7601.18356	3,969,984	02-Jan-2014	02:10	Not applicable
Ntoskrnl.exe	6.1.7601.18356	3,914,176	02-Jan-2014	02:10	Not applicable
Ntkrnlpa.exe	6.1.7601.22556	3,974,080	02-Jan-2014	02:12	Not applicable
Ntoskrnl.exe	6.1.7601.22556	3,918,784	02-Jan-2014	02:12	Not applicable
Apisetschema.dll	6.1.7600.16385	6,656	14-Jul-2009	01:03	x86
Smss.exe	6.1.7601.18113	69,632	19-Mar-2013	02:49	x86
Apisetschema.dll	6.1.7601.22556	6,656	02-Jan-2014	02:05	x86
Smss.exe	6.1.7601.22556	69,632	02-Jan-2014	00:59	x86
Apisetschema.dll	6.1.7600.16385	12,648	02-Apr-2010	03:07	x86
Smss.exe	6.1.7601.18113	69,632	19-Mar-2013	02:49	x86
Apisetschema.dll	6.1.7601.22556	6,656	02-Jan-2014	02:05	x86
Smss.exe	6.1.7601.22556	69,632	02-Jan-2014	00:59	x86

For all supported x64-based versions of Windows Server 2008 R2 and of Windows 7

File name	File version	File size	Date	Time	Platform
Appid-ppdlic.xrm-ms	Not applicable	3,013	02-Jan-2014	02:59	Not applicable
Appid.sys	6.1.7601.22556	61,952	02-Jan-2014	01:35	x64
Appidapi.dll	6.1.7601.22556	58,368	02-Jan-2014	02:36	x64
Appidcertstorecheck.exe	6.1.7601.22556	17,920	02-Jan-2014	01:35	x64
Appidpolicyconverter.exe	6.1.7601.22556	148,480	02-Jan-2014	01:35	x64
Appidsvc.dll	6.1.7601.22556	34,304	02-Jan-2014	02:36	x64
Csrsrv.dll	6.1.7601.18229	43,520	02-Aug-2013	02:12	x64
Csrsrv.dll	6.1.7601.22556	43,520	02-Jan-2014	02:37	x64
Ntoskrnl.exe	6.1.7601.18356	5,550,016	02-Jan-2014	02:34	x64
Ntoskrnl.exe	6.1.7601.22556	5,553,088	02-Jan-2014	02:43	x64
Apisetschema.dll	6.1.7601.18229	6,656	02-Aug-2013	02:12	x64
Smss.exe	6.1.7601.18229	112,640	02-Aug-2013	00:59	x64
Apisetschema.dll	6.1.7601.22556	6,656	02-Jan-2014	02:36	x64
Smss.exe	6.1.7601.22556	112,640	02-Jan-2014	01:15	x64
Apisetschema.dll	6.1.7601.18229	6,656	02-Aug-2013	02:12	x64
Smss.exe	6.1.7601.18229	112,640	02-Aug-2013	00:59	x64
Apisetschema.dll	6.1.7601.22556	6,656	02-Jan-2014	02:36	x64
Smss.exe	6.1.7601.22556	112,640	02-Jan-2014	01:15	x64
Appidapi.dll	6.1.7601.22556	50,688	02-Jan-2014	02:05	x86
Apisetschema.dll	6.1.7601.18229	6,656	02-Aug-2013	01:48	x86
Apisetschema.dll	6.1.7601.22556	6,656	02-Jan-2014	02:05	x86
Apisetschema.dll	6.1.7601.18229	6,656	02-Aug-2013	01:48	x86
Apisetschema.dll	6.1.7601.22556	6,656	02-Jan-2014	02:05	x86
Ntkrnlpa.exe	6.1.7601.18356	3,969,984	02-Jan-2014	02:10	Not applicable
Ntoskrnl.exe	6.1.7601.18356	3,914,176	02-Jan-2014	02:10	Not applicable
Ntkrnlpa.exe	6.1.7601.22556	3,974,080	02-Jan-2014	02:12	Not applicable
Ntoskrnl.exe	6.1.7601.22556	3,918,784	02-Jan-2014	02:12	Not applicable

For all supported IA64-based versions of Windows Server 2008 R2

File name	File version	File size	Date	Time	Platform
Appid-ppdlic.xrm-ms	Not applicable	3,013	02-Jan-2014	02:00	Not applicable
Appid.sys	6.1.7601.22556	131,584	02-Jan-2014	01:02	IA-64
Appidapi.dll	6.1.7601.22556	116,736	02-Jan-2014	01:36	IA-64
Appidcertstorecheck.exe	6.1.7601.22556	39,424	02-Jan-2014	01:02	IA-64
Appidpolicyconverter.exe	6.1.7601.22556	282,624	02-Jan-2014	01:02	IA-64
Appidsvc.dll	6.1.7601.22556	74,240	02-Jan-2014	01:36	IA-64
Csrsrv.dll	6.1.7601.18229	94,720	02-Aug-2013	01:25	IA-64
Csrsrv.dll	6.1.7601.22556	94,720	02-Jan-2014	01:37	IA-64
Ntoskrnl.exe	6.1.7601.18356	11,115,968	02-Jan-2014	01:42	IA-64
Ntoskrnl.exe	6.1.7601.22556	11,126,720	02-Jan-2014	01:44	IA-64
Apisetschema.dll	6.1.7601.18229	6,656	02-Aug-2013	01:25	IA-64
Smss.exe	6.1.7601.18229	207,872	02-Aug-2013	00:34	IA-64
Apisetschema.dll	6.1.7601.22556	6,656	02-Jan-2014	01:36	IA-64
Smss.exe	6.1.7601.22556	207,872	02-Jan-2014	00:44	IA-64
Appidapi.dll	6.1.7601.22556	50,688	02-Jan-2014	02:05	x86
Apisetschema.dll	6.1.7601.18229	6,656	02-Aug-2013	01:48	x86
Apisetschema.dll	6.1.7601.22556	6,656	02-Jan-2014	02:05	x86
Ntkrnlpa.exe	6.1.7601.18356	3,969,984	02-Jan-2014	02:10	Not applicable
Ntoskrnl.exe	6.1.7601.18356	3,914,176	02-Jan-2014	02:10	Not applicable
Ntkrnlpa.exe	6.1.7601.22556	3,974,080	02-Jan-2014	02:12	Not applicable
Ntoskrnl.exe	6.1.7601.22556	3,918,784	02-Jan-2014	02:12	Not applicable

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Workaround

To work around this issue, you can uninstall some third-party software products.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File property	Value
File name	X86_21592f7523cd12b45a07f8b51d2c33fd_31bf3856ad364e35_6.1.7601.22556_none_08a38e94ddc678c0.manifest
File version	Not applicable
File size	1,371
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_470d2e65d9ab10e4c9090aa21a4ed884_31bf3856ad364e35_6.1.7601.22556_none_222b34ec04d608e1.manifest
File version	Not applicable
File size	1,708
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_5dcf726ce7f0e4dc4ca205edf42290a6_31bf3856ad364e35_6.1.7601.18113_none_c8eb74ad3bc34db6.manifest
File version	Not applicable
File size	1,371
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_7cbb7f94536b1d53f7837d82e42e27d1_31bf3856ad364e35_6.1.7601.22556_none_21bc847549a0c0bc.manifest
File version	Not applicable
File size	693
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_b57ba062164514eb374088f7b2898fac_31bf3856ad364e35_6.1.7601.22556_none_108b5055816b6dab.manifest
File version	Not applicable
File size	1,371
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_e610da2c8178deec17b2c821b31b1a8e_31bf3856ad364e35_6.1.7601.18113_none_84c0ec1ffd251fc0.manifest
File version	Not applicable
File size	1,371
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22556_none_59b3bf3829a5c3c7.manifest
File version	Not applicable
File size	15,313
Date (UTC)	02-Jan-2014
Time (UTC)	02:35
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.18113_none_cb8d824703a0c682.manifest
File version	Not applicable
File size	2,513
Date (UTC)	19-Mar-2013
Time (UTC)	05:33
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22556_none_cbeee5f21cdc198a.manifest
File version	Not applicable
File size	2,513
Date (UTC)	02-Jan-2014
Time (UTC)	02:39
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18356_none_6e0e71dc1283ed38.manifest
File version	Not applicable
File size	16,151
Date (UTC)	02-Jan-2014
Time (UTC)	02:38
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22556_none_6e98108d2ba18a29.manifest
File version	Not applicable
File size	16,151
Date (UTC)	02-Jan-2014
Time (UTC)	02:40
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.18113_none_ae40f33e7774c473.manifest
File version	Not applicable
File size	27,700
Date (UTC)	19-Mar-2013
Time (UTC)	11:30
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22556_none_aea256e990b0177b.manifest
File version	Not applicable
File size	26,386
Date (UTC)	02-Jan-2014
Time (UTC)	02:40
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_microsoft-windows-smss_31bf3856ad364e35_7.1.7601.18113_none_9fb16f84025b6d42.manifest
File version	Not applicable
File size	27,734
Date (UTC)	19-Mar-2013
Time (UTC)	11:30
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_microsoft-windows-smss_31bf3856ad364e35_7.1.7601.22556_none_a012d32f1b96c04a.manifest
File version	Not applicable
File size	26,420
Date (UTC)	02-Jan-2014
Time (UTC)	02:38
SHA-1 hash	Not applicable
MD5 hash	Not applicable

Additional files for all supported x64-based versions of Windows Server 2008 R2 and of Windows 7

File property	Value
File name	Amd64_0dc29b8e369c4e9fdfabe6b37ce866ce_31bf3856ad364e35_6.1.7601.22556_none_700c00a398025888.manifest
File version	Not applicable
File size	1,036
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_27444ea04bc430b9d72d1c89a3cc20bf_31bf3856ad364e35_6.1.7601.18229_none_4f1c34fd9f5d6a5a.manifest
File version	Not applicable
File size	1,379
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_45d62dddc519fb84350af8540e2d3faa_31bf3856ad364e35_6.1.7601.18229_none_35fabc850157ac93.manifest
File version	Not applicable
File size	1,717
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_479a74a6ff359aa550ab875a4ace7a05_31bf3856ad364e35_6.1.7601.22556_none_7df21ac942dca25a.manifest
File version	Not applicable
File size	1,377
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_4dbcb6773a6ad97df4f7d791f0def40a_31bf3856ad364e35_6.1.7601.22556_none_e329ea06ea4c830e.manifest
File version	Not applicable
File size	1,379
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_62bc4c1ee245c9f18fee207fec924438_31bf3856ad364e35_6.1.7601.18356_none_bc8304e6af2ad617.manifest
File version	Not applicable
File size	699
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_6a6f4875757b66f16c6a4827a5d031c4_31bf3856ad364e35_6.1.7601.18229_none_e36dc2e6c72bf795.manifest
File version	Not applicable
File size	698
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_700eae909f6757874f4042f5015da92c_31bf3856ad364e35_6.1.7601.18229_none_26c5c76e9c2f15cc.manifest
File version	Not applicable
File size	2,398
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_a894f2a1804410a359027fdd6b864f77_31bf3856ad364e35_6.1.7601.22556_none_fe4873abc0268666.manifest
File version	Not applicable
File size	698
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_b3c39ce517520d0262d4b3facf2faa44_31bf3856ad364e35_6.1.7601.22556_none_2a3634cebcade7af.manifest
File version	Not applicable
File size	2,398
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_fd97a00cd59434cbd2e92d033e2529c1_31bf3856ad364e35_6.1.7601.22556_none_4d6660f6a430e4ff.manifest
File version	Not applicable
File size	1,717
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22556_none_b5d25abbe20334fd.manifest
File version	Not applicable
File size	15,317
Date (UTC)	02-Jan-2014
Time (UTC)	03:05
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.18229_none_27a75180bc00e8da.manifest
File version	Not applicable
File size	2,515
Date (UTC)	02-Aug-2013
Time (UTC)	02:47
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22556_none_280d8175d5398ac0.manifest
File version	Not applicable
File size	2,515
Date (UTC)	02-Jan-2014
Time (UTC)	03:10
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18356_none_ca2d0d5fcae15e6e.manifest
File version	Not applicable
File size	15,291
Date (UTC)	02-Jan-2014
Time (UTC)	03:01
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22556_none_cab6ac10e3fefb5f.manifest
File version	Not applicable
File size	15,291
Date (UTC)	02-Jan-2014
Time (UTC)	03:10
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.18229_none_0a5ac2782fd4e6cb.manifest
File version	Not applicable
File size	26,679
Date (UTC)	02-Aug-2013
Time (UTC)	02:48
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22556_none_0ac0f26d490d88b1.manifest
File version	Not applicable
File size	26,679
Date (UTC)	02-Jan-2014
Time (UTC)	03:10
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_microsoft-windows-smss_31bf3856ad364e35_7.1.7601.18229_none_fbcb3ebdbabb8f9a.manifest
File version	Not applicable
File size	26,713
Date (UTC)	02-Aug-2013
Time (UTC)	02:44
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Amd64_microsoft-windows-smss_31bf3856ad364e35_7.1.7601.22556_none_fc316eb2d3f43180.manifest
File version	Not applicable
File size	26,713
Date (UTC)	02-Jan-2014
Time (UTC)	03:08
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Wow64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22556_none_c027050e1663f6f8.manifest
File version	Not applicable
File size	3,356
Date (UTC)	02-Jan-2014
Time (UTC)	02:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.18229_none_31fbfbd2f061aad5.manifest
File version	Not applicable
File size	1,136
Date (UTC)	02-Aug-2013
Time (UTC)	02:16
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22556_none_32622bc8099a4cbb.manifest
File version	Not applicable
File size	1,136
Date (UTC)	02-Jan-2014
Time (UTC)	02:22
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.18229_none_14af6cca6435a8c6.manifest
File version	Not applicable
File size	8,429
Date (UTC)	02-Aug-2013
Time (UTC)	02:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22556_none_15159cbf7d6e4aac.manifest
File version	Not applicable
File size	8,429
Date (UTC)	02-Jan-2014
Time (UTC)	02:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Wow64_microsoft-windows-smss_31bf3856ad364e35_7.1.7601.18229_none_061fe90fef1c5195.manifest
File version	Not applicable
File size	8,429
Date (UTC)	02-Aug-2013
Time (UTC)	02:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Wow64_microsoft-windows-smss_31bf3856ad364e35_7.1.7601.22556_none_068619050854f37b.manifest
File version	Not applicable
File size	8,429
Date (UTC)	02-Jan-2014
Time (UTC)	02:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18356_none_6e0e71dc1283ed38.manifest
File version	Not applicable
File size	16,151
Date (UTC)	02-Jan-2014
Time (UTC)	02:38
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22556_none_6e98108d2ba18a29.manifest
File version	Not applicable
File size	16,151
Date (UTC)	02-Jan-2014
Time (UTC)	02:40
SHA-1 hash	Not applicable
MD5 hash	Not applicable

Additional files for all supported IA64-based versions of Windows Server 2008 R2

File property	Value
File name	Ia64_9515eb8a27177c7b1a9147afc9c555f3_31bf3856ad364e35_6.1.7601.22556_none_170719aef1af172f.manifest
File version	Not applicable
File size	3,071
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Ia64_e40579d7e56177c05159fa9b5b367373_31bf3856ad364e35_6.1.7601.18229_none_f0c317920706f171.manifest
File version	Not applicable
File size	2,394
Date (UTC)	02-Jan-2014
Time (UTC)	09:04
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Ia64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22556_none_59b5632e29a3ccc3.manifest
File version	Not applicable
File size	15,315
Date (UTC)	02-Jan-2014
Time (UTC)	02:22
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Ia64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.18229_none_cb8a59f303a180a0.manifest
File version	Not applicable
File size	2,514
Date (UTC)	02-Aug-2013
Time (UTC)	02:13
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Ia64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22556_none_cbf089e81cda2286.manifest
File version	Not applicable
File size	2,514
Date (UTC)	02-Jan-2014
Time (UTC)	02:24
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Ia64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18356_none_6e1015d21281f634.manifest
File version	Not applicable
File size	15,289
Date (UTC)	02-Jan-2014
Time (UTC)	02:24
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Ia64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22556_none_6e99b4832b9f9325.manifest
File version	Not applicable
File size	15,289
Date (UTC)	02-Jan-2014
Time (UTC)	02:25
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Ia64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.18229_none_ae3dcaea77757e91.manifest
File version	Not applicable
File size	26,675
Date (UTC)	02-Aug-2013
Time (UTC)	02:13
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Ia64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22556_none_aea3fadf90ae2077.manifest
File version	Not applicable
File size	26,675
Date (UTC)	02-Jan-2014
Time (UTC)	02:25
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Wow64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22556_none_c027050e1663f6f8.manifest
File version	Not applicable
File size	3,356
Date (UTC)	02-Jan-2014
Time (UTC)	02:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.18229_none_31fbfbd2f061aad5.manifest
File version	Not applicable
File size	1,136
Date (UTC)	02-Aug-2013
Time (UTC)	02:16
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22556_none_32622bc8099a4cbb.manifest
File version	Not applicable
File size	1,136
Date (UTC)	02-Jan-2014
Time (UTC)	02:22
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.18229_none_14af6cca6435a8c6.manifest
File version	Not applicable
File size	8,429
Date (UTC)	02-Aug-2013
Time (UTC)	02:17
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	Wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22556_none_15159cbf7d6e4aac.manifest
File version	Not applicable
File size	8,429
Date (UTC)	02-Jan-2014
Time (UTC)	02:23
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18356_none_6e0e71dc1283ed38.manifest
File version	Not applicable
File size	16,151
Date (UTC)	02-Jan-2014
Time (UTC)	02:38
SHA-1 hash	Not applicable
MD5 hash	Not applicable
File name	X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22556_none_6e98108d2ba18a29.manifest
File version	Not applicable
File size	16,151
Date (UTC)	02-Jan-2014
Time (UTC)	02:40
SHA-1 hash	Not applicable
MD5 hash	Not applicable

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Applies to:

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseadvanced

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Article Info

Article ID	:	2922790
Revision	:	1
Created on	:	1/7/2017
Published on	:	4/8/2014
Exists online	:	False
Views	:	296

Microsoft KB Archive Search

Some software products function incorrectly in Windows

Symptoms

Cause

Resolution

Update information for Windows 8.1 and Windows Server 2012 R2

Hotfix information for Windows 7 and Windows Server 2008 R2

Prerequisites

Registry information

Restart requirement

Hotfix replacement information

Windows 7 and Windows Server 2008 R2 file information notes

For all supported x86-based versions of Windows 7

For all supported x64-based versions of Windows Server 2008 R2 and of Windows 7

For all supported IA64-based versions of Windows Server 2008 R2

Workaround

Status

More Information

Additional file information for Windows 7 and Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

Additional files for all supported x64-based versions of Windows Server 2008 R2 and of Windows 7

Additional files for all supported IA64-based versions of Windows Server 2008 R2

Applies to: