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  2. The "Untrusted publisher" dialog box appears when you install a driver in Windows 7 or Windows Server 2008 R2

The "Untrusted publisher" dialog box appears when you install a driver in Windows 7 or Windows Server 2008 R2

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a computer that is running Windows 7 or Windows Server 2008 R2.
  • You install a driver that is signed by an SHA256, SHA384, or SHA512 certificate, and the "Untrusted publisher" dialog box appears.
  • You click to select the Always trust check box and then click OK.
  • You uninstall the driver.
  • You install the same driver again.

In this scenario, the "Untrusted publisher" dialog box appears even though you already set the Always trust option to always trust the publisher.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Service Pack 1 for Windows 7 or Windows Server 2008 R2 installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

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File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information and notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    VersionProductSR_LevelService branch
    6.1.760
    1.
    18xxx    		Windows 7 and Windows Server 2008 R2SP1GDR
    6.1.760
    1.
    22xxx    		Windows 7 and Windows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Setupapi.dll6.1.7601.183611,668,09609-Jan-201404:57x86
Setupapi.mofNot applicable3,68910-Jun-200921:46Not applicable
Setupapi.dll6.1.7601.225621,668,09609-Jan-201405:07x86
Setupapi.mofNot applicable3,68910-Jun-200921:46Not applicable
For all supported x64-based versions of Windows 7 and Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Setupapi.dll6.1.7601.183611,901,05609-Jan-201405:30x64
Setupapi.mofNot applicable3,68910-Jun-200921:08Not applicable
Setupapi.dll6.1.7601.225621,901,05609-Jan-201405:35x64
Setupapi.mofNot applicable3,68910-Jun-200921:08Not applicable
Setupapi.dll6.1.7601.183611,668,09609-Jan-201404:57x86
Setupapi.mofNot applicable3,68910-Jun-200921:46Not applicable
Setupapi.dll6.1.7601.225621,668,09609-Jan-201405:07x86
Setupapi.mofNot applicable3,68910-Jun-200921:46Not applicable
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Setupapi.dll6.1.7601.183612,769,40809-Jan-201404:41IA-64
Setupapi.mofNot applicable3,68910-Jun-200921:13Not applicable
Setupapi.dll6.1.7601.225622,769,40809-Jan-201404:40IA-64
Setupapi.mofNot applicable3,68910-Jun-200921:13Not applicable
Setupapi.dll6.1.7601.183611,668,09609-Jan-201404:57x86
Setupapi.mofNot applicable3,68910-Jun-200921:46Not applicable
Setupapi.dll6.1.7601.225621,668,09609-Jan-201405:07x86
Setupapi.mofNot applicable3,68910-Jun-200921:46Not applicable

Additional file information

Additional file information for Windows 7 and Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameX86_a8027dca24c41411cbcb2597646619c1_31bf3856ad364e35_6.1.7601.18361_none_ba0d318f98a8373e.manifest
File versionNot applicable
File size696
Date (UTC)09-Jan-2014
Time (UTC)11:01
SHA-1 hashNot applicable
MD5 hashNot applicable
File nameX86_fa956a1bf99d3fd5c22996f73b4d2c3c_31bf3856ad364e35_6.1.7601.22562_none_d0d1496deda852d6.manifest
File versionNot applicable
File size696
Date (UTC)09-Jan-2014
Time (UTC)11:01
SHA-1 hashNot applicable
MD5 hashNot applicable
File nameX86_microsoft-windows-setupapi_31bf3856ad364e35_6.1.7601.18361_none_36c3988e24ab5263.manifest
File versionNot applicable
File size7,065
Date (UTC)09-Jan-2014
Time (UTC)05:25
SHA-1 hashNot applicable
MD5 hashNot applicable
File nameX86_microsoft-windows-setupapi_31bf3856ad364e35_6.1.7601.22562_none_374e37893dc808ab.manifest
File versionNot applicable
File size7,065
Date (UTC)09-Jan-2014
Time (UTC)05:38
SHA-1 hashNot applicable
MD5 hashNot applicable
Additional files for all supported x64-based versions of Windows 7 and Windows Server 2008 R2
File nameAmd64_01703406885b45579b97c813b2ef8910_31bf3856ad364e35_6.1.7601.18361_none_015f44624eab3cc1.manifest
File versionNot applicable
File size1,042
Date (UTC)09-Jan-2014
Time (UTC)11:01
SHA-1 hashNot applicable
MD5 hashNot applicable
File nameAmd64_022948ddd2b8eb8fa7263f978766f9f5_31bf3856ad364e35_6.1.7601.18361_none_3e0128dffd4751fb.manifest
File versionNot applicable
File size700
Date (UTC)09-Jan-2014
Time (UTC)11:01
SHA-1 hashNot applicable
MD5 hashNot applicable
File nameAmd64_1cfb9c2480ddb678edfb2ac5f2267362_31bf3856ad364e35_6.1.7601.22562_none_4774694dfd03e470.manifest
File versionNot applicable
File size700
Date (UTC)09-Jan-2014
Time (UTC)11:01
SHA-1 hashNot applicable
MD5 hashNot applicable
File nameAmd64_edd6c0fe7c0a62c7e5c82768d2553f65_31bf3856ad364e35_6.1.7601.22562_none_33b450df0fc0282b.manifest
File versionNot applicable
File size1,042
Date (UTC)09-Jan-2014
Time (UTC)11:01
SHA-1 hashNot applicable
MD5 hashNot applicable
File nameAmd64_microsoft-windows-setupapi_31bf3856ad364e35_6.1.7601.18361_none_92e23411dd08c399.manifest
File versionNot applicable
File size7,908
Date (UTC)09-Jan-2014
Time (UTC)11:08
SHA-1 hashNot applicable
MD5 hashNot applicable
File nameAmd64_microsoft-windows-setupapi_31bf3856ad364e35_6.1.7601.22562_none_936cd30cf62579e1.manifest
File versionNot applicable
File size7,908
Date (UTC)09-Jan-2014
Time (UTC)11:08
SHA-1 hashNot applicable
MD5 hashNot applicable
File nameWow64_microsoft-windows-setupapi_31bf3856ad364e35_6.1.7601.18361_none_9d36de6411698594.manifest
File versionNot applicable
File size7,914
Date (UTC)09-Jan-2014
Time (UTC)11:08
SHA-1 hashNot applicable
MD5 hashNot applicable
File nameWow64_microsoft-windows-setupapi_31bf3856ad364e35_6.1.7601.22562_none_9dc17d5f2a863bdc.manifest
File versionNot applicable
File size7,914
Date (UTC)09-Jan-2014
Time (UTC)11:08
SHA-1 hashNot applicable
MD5 hashNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File nameIa64_2d166902640823529d781c4cfd54affe_31bf3856ad364e35_6.1.7601.18361_none_dadcc97d7627c57f.manifest
File versionNot applicable
File size1,040
Date (UTC)09-Jan-2014
Time (UTC)11:01
SHA-1 hashNot applicable
MD5 hashNot applicable
File nameIa64_a6b43bf0e3ef290071cd778aa3dfa88b_31bf3856ad364e35_6.1.7601.22562_none_1264e9cd3632f9fa.manifest
File versionNot applicable
File size1,040
Date (UTC)09-Jan-2014
Time (UTC)11:01
SHA-1 hashNot applicable
MD5 hashNot applicable
File nameIa64_microsoft-windows-setupapi_31bf3856ad364e35_6.1.7601.18361_none_36c53c8424a95b5f.manifest
File versionNot applicable
File size7,906
Date (UTC)09-Jan-2014
Time (UTC)11:02
SHA-1 hashNot applicable
MD5 hashNot applicable
File nameIa64_microsoft-windows-setupapi_31bf3856ad364e35_6.1.7601.22562_none_374fdb7f3dc611a7.manifest
File versionNot applicable
File size7,906
Date (UTC)09-Jan-2014
Time (UTC)11:02
SHA-1 hashNot applicable
MD5 hashNot applicable
File nameWow64_microsoft-windows-setupapi_31bf3856ad364e35_6.1.7601.18361_none_9d36de6411698594.manifest
File versionNot applicable
File size7,914
Date (UTC)09-Jan-2014
Time (UTC)11:02
SHA-1 hashNot applicable
MD5 hashNot applicable
File nameWow64_microsoft-windows-setupapi_31bf3856ad364e35_6.1.7601.22562_none_9dc17d5f2a863bdc.manifest
File versionNot applicable
File size7,914
Date (UTC)09-Jan-2014
Time (UTC)11:02
SHA-1 hashNot applicable
MD5 hashNot applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology  that Microsoft uses to describe software updates.

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Keywords: kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbexpertiseinter, kbsurveynew, kbbug, kb

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Article Info
Article ID : 2921916
Revision : 1
Created on : 1/7/2017
Published on : 2/11/2014
Exists online : False
Views : 222