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"RPC Server Is Unavailable" Error Message When You Connect to NLB Cluster Host Through NLB Manager


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Symptoms

When you attempt to connect to a Network Load Balancing (NLB) cluster host from another cluster host by using NLB Manager, you may receive the following error message:
The RPC server is unavailable
Connections through NLB Manager to an NLB cluster host from non-cluster hosts are successful. Only those connections initiated from other cluster hosts are unsuccessful.

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Cause

This behavior occurs because cluster hosts contain only one network adapter, and cluster hosts function in unicast mode. This functionality is a limitation of the single-network-adapter unicast NLB configuration.

For additional information about these limitations, click the article number below to view the article in the Microsoft Knowledge Base:
197999 Single Network Interface Card Limitations with WLBS

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Resolution

To work around this issue, use any of the following methods:
  • Run NLB Manager from a non-NLB cluster host.
  • Enable multicast on the NLB cluster.
  • Add an additional network adapter for host-to-host communications.

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Keywords: KB291959, kbprb, kberrmsg, kbenv

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Article Info
Article ID : 291959
Revision : 9
Created on : 3/1/2007
Published on : 3/1/2007
Exists online : False
Views : 213