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  2. The source disk is still offline when you disable the shadow copy schedule for the disk in Windows

The source disk is still offline when you disable the shadow copy schedule for the disk in Windows

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You add two disks to one group.
  • You add the ClusterOfflineTimeout and ClusterOnlineTimeout registry entries under the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Settings
    Note If you do not add the two registry entries, 0x80042306 error occurs. For more information about the error, click the following article number to view the article in the Microsoft Knowledge Base:
    2828270 0x80042306 error occurs when configuring shadow copies for clustered mount points on another drive in Windows Server 2012
  • You configure the storage area of a source disk to another disk.
  • You enable the shadow copy schedule against the source disk. To do this, follow these steps:
    1. Open Computer Management, and then click Disk Management.
    2. Right click the source disk, and then select Properties.
    3. Select the source disk on the Shadow Copies tab, and then click the Enable button.
  • You click the Disable button to disable the shadow copy schedule.
In this scenario, the source disk is offline and cannot be brought online automatically.

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Resolution

To resolve this issue for Windows 8.1 or Windows Server 2012 R2, install update 2919355. To resolve this issue for Windows 8 or Windows Server 2012, install the hotfix that is described in the " Hotfix information" section in this article. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:  
2919355  Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update: April 2014  

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2012, Windows RT or Windows 8.

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You might have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows RT, Windows 8 and Windows Server 2012 file information notes
Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.2.920 0.16xxxWindows RT, Windows Server 2012 and Windows 8RTMGDR
    6.2.920 0.20xxxWindows Server 2012 and Windows 8RTMLDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows RT, Windows 8, and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported Windows RT
File nameFile versionFile sizeDateTimePlatform
Swprv.dll6.2.9200.16793402,43209-Jan-201423:38Not applicable
For all supported x64-based versions of Windows Server 2012 and of Windows 8
File nameFile versionFile sizeDateTimePlatform
Vssui.dll6.2.9200.16793209,40810-Jan-201400:14x64
Vssuirun.exe6.2.9200.1638467,07226-Jul-201203:08x64
Vssui.dll6.2.9200.20912209,40810-Jan-201400:45x64
Vssuirun.exe6.2.9200.1638467,07226-Jul-201203:08x64
Swprv.dll6.2.9200.16793502,78410-Jan-201400:14x64
Swprv.dll6.2.9200.20912502,78410-Jan-201400:45x64
Vssui.dll6.2.9200.16793160,25609-Jan-201423:49x86
Vssuirun.exe6.2.9200.1638458,88026-Jul-201201:56x86
Vssui.dll6.2.9200.20912160,25609-Jan-201423:55x86
Vssuirun.exe6.2.9200.1638458,88026-Jul-201201:56x86
For all supported x86-based versions of Windows 8
File nameFile versionFile sizeDateTimePlatform
Swprv.dll6.2.9200.16793404,99210-Jan-201400:54x86
Swprv.dll6.2.9200.20912404,99210-Jan-201401:05x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows RT, Windows 8 and Windows Server 2012
Additional files for all supported Windows RT
File propertyValue
File nameArm_0ec115f77244e796ebcc20e2ec0c1b78_31bf3856ad364e35_6.2.9200.16793_none_e37e97d1fb6df9e5.manifest
File versionNot applicable
File size705
Date (UTC)10-Jan-2014
Time (UTC)11:46
PlatformNot applicable
File nameArm_microsoft-windows-vsssystemprovider_31bf3856ad364e35_6.2.9200.16793_none_47d4af6d458b859b.manifest
File versionNot applicable
File size6,891
Date (UTC)10-Jan-2014
Time (UTC)04:25
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,794
Date (UTC)10-Jan-2014
Time (UTC)11:46
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Server 2012 R2, Windows Server 2012 and of Windows 8
File propertyValue
File nameAmd64_677bfd22ccee0ab097af7b0bd8cc3aed_31bf3856ad364e35_6.2.9200.16793_none_a44b85584f83ce24.manifest
File versionNot applicable
File size709
Date (UTC)10-Jan-2014
Time (UTC)11:48
PlatformNot applicable
File nameAmd64_7370b1b1dd5445dfd041b6f5b33f255b_31bf3856ad364e35_6.2.9200.20912_none_6adafcf1fd2f5ff5.manifest
File versionNot applicable
File size709
Date (UTC)10-Jan-2014
Time (UTC)11:48
PlatformNot applicable
File nameAmd64_e3984fc51a94c8b1303c2c7caf1f226c_31bf3856ad364e35_6.2.9200.16793_none_49ed5d3e17884ef3.manifest
File versionNot applicable
File size1,044
Date (UTC)10-Jan-2014
Time (UTC)11:48
PlatformNot applicable
File nameAmd64_ea889d7ce1a5d6c08b2fcdd527fc1bed_31bf3856ad364e35_6.2.9200.20912_none_92a8263445d0b8fe.manifest
File versionNot applicable
File size1,044
Date (UTC)10-Jan-2014
Time (UTC)11:48
PlatformNot applicable
File nameAmd64_microsoft-windows-timewarpui_31bf3856ad364e35_6.2.9200.16793_none_b690e9a956cb5d44.manifest
File versionNot applicable
File size14,697
Date (UTC)10-Jan-2014
Time (UTC)11:48
PlatformNot applicable
File nameAmd64_microsoft-windows-timewarpui_31bf3856ad364e35_6.2.9200.20912_none_b77007706fa90156.manifest
File versionNot applicable
File size14,697
Date (UTC)10-Jan-2014
Time (UTC)11:48
PlatformNot applicable
File nameAmd64_microsoft-windows-vsssystemprovider_31bf3856ad364e35_6.2.9200.16793_none_a3f0d898fdebd80b.manifest
File versionNot applicable
File size6,897
Date (UTC)10-Jan-2014
Time (UTC)05:27
PlatformNot applicable
File nameAmd64_microsoft-windows-vsssystemprovider_31bf3856ad364e35_6.2.9200.20912_none_a4cff66016c97c1d.manifest
File versionNot applicable
File size6,897
Date (UTC)10-Jan-2014
Time (UTC)05:19
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,670
Date (UTC)10-Jan-2014
Time (UTC)11:48
PlatformNot applicable
File nameX86_microsoft-windows-timewarpui_31bf3856ad364e35_6.2.9200.16793_none_5a724e259e6dec0e.manifest
File versionNot applicable
File size14,691
Date (UTC)10-Jan-2014
Time (UTC)11:48
PlatformNot applicable
File nameX86_microsoft-windows-timewarpui_31bf3856ad364e35_6.2.9200.20912_none_5b516becb74b9020.manifest
File versionNot applicable
File size14,691
Date (UTC)10-Jan-2014
Time (UTC)11:48
PlatformNot applicable
Additional files for all supported x86-based versions of Windows 8
File propertyValue
File nameUpdate.mum
File versionNot applicable
File size1,995
Date (UTC)10-Jan-2014
Time (UTC)11:46
PlatformNot applicable
File nameX86_e4d8336ea0caf2914c4b60549b3dcaaa_31bf3856ad364e35_6.2.9200.20912_none_5fa48d9218c9c5d7.manifest
File versionNot applicable
File size705
Date (UTC)10-Jan-2014
Time (UTC)11:46
PlatformNot applicable
File nameX86_f00eed0818753c9506bd658ba82a79dd_31bf3856ad364e35_6.2.9200.16793_none_2b58714dee1d42e6.manifest
File versionNot applicable
File size705
Date (UTC)10-Jan-2014
Time (UTC)11:46
PlatformNot applicable
File nameX86_microsoft-windows-vsssystemprovider_31bf3856ad364e35_6.2.9200.16793_none_47d23d15458e66d5.manifest
File versionNot applicable
File size6,891
Date (UTC)10-Jan-2014
Time (UTC)02:07
PlatformNot applicable
File nameX86_microsoft-windows-vsssystemprovider_31bf3856ad364e35_6.2.9200.20912_none_48b15adc5e6c0ae7.manifest
File versionNot applicable
File size6,891
Date (UTC)10-Jan-2014
Time (UTC)02:33
PlatformNot applicable

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseadvanced

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Article Info
Article ID : 2917019
Revision : 1
Created on : 1/7/2017
Published on : 7/1/2014
Exists online : False
Views : 335