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FIX: SFTP adapter can't receive data from certain SFTP servers after you upgrade to BizTalk Server 2013


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Symptoms

When you upgrade to Microsoft BizTalk Server 2013, SSH FTP (SFTP) adapter can't receive data from certain SFTP servers. Additionally, you receive the following error messages:
<Date><Time> BizTalk Server Error 5753 A message received by adapter "SFTP" on receive location "AccountingAndControl.BusinessIntelligence.TransferProjectID.ReceiveProjectID.SAPBW.SFTP" with URI "sftp://<Host Name>:22//*.xml" is suspended. Error details: There was a failure executing the receive pipeline: "Microsoft.BizTalk.DefaultPipelines.PassThruReceive, Microsoft.BizTalk.DefaultPipelines, Version=3.0.1.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" Source: "Unknown " Receive Port: "AccountingAndControl.BusinessIntelligence.TransferProjectID.ReceiveProjectID" URI: "sftp://<Host Name>:22//*.xml" Reason: There is no Unicode byte order mark. Cannot switch to Unicode. MessageId: {<MeaasgeId>} InstanceID: {<InstanceId>}

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Cause

The issue occurs because directory listing fails when the SFTP server connections are not kept alive. The listing is needed to know what files can be received.

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Resolution

Cumulative update information

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This issue was first fixed in the following cumulative update of BizTalk Server:

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Workaround

To work around the issue, manually receive the data with batch SFTP operations and then select the files from the folder.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseadvanced, kb

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Article Info
Article ID : 2915715
Revision : 1
Created on : 1/7/2017
Published on : 10/9/2015
Exists online : False
Views : 372