Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Update fixes several Windows Store app-related issues

Update fixes several Windows Store app-related issues

View products that this article applies to.

Symptoms

When you use Windows Store apps in Windows 8.1, you may encounter one of the following issues.
Issue 1
When an app displays some images, the CPU usage of the app is high. This issue occurs even when the app is in an idle state.
Issue 2
When you use an app that uses a WebView control to display data, the app may crash.
Issue 3
When you open a video file from Microsoft OneDrive, you may receive the following error message:
It’s likely that the file is in an unsupported format.

↑ Back to the top

Resolution

Update information

To resolve this issue, install update rollup 2911106. For more information about how to obtain this update rollup package, click the following article number to go to the article in the Microsoft Knowledge Base:
2911106 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: January 2014

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

↑ Back to the top

Keywords: kbqfe, kbfix, kbexpertiseadvanced, kbsurveynew, kb

↑ Back to the top

Article Info
Article ID : 2914002
Revision : 1
Created on : 1/7/2017
Published on : 2/25/2015
Exists online : False
Views : 301