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  2. You cannot log on to Windows 8 or Windows Server 2012 when you use SAM format against an MIT KDC

You cannot log on to Windows 8 or Windows Server 2012 when you use SAM format against an MIT KDC

View products that this article applies to.

Symptoms


Consider the following scenario:
  • You have a Massachusetts Institute of Technology (MIT) Key Distribution Center (KDC) for Kerberos authentication in a Linux domain (the realm domain name is in lowercase).
  • You have a Windows Server 2008 R2 Active Directory domain and create a trust relationship with the realm domain name.
  • You use Windows 8 client in AD domain to map drive against the Linux domain share.
In this scenario, when you use Security Accounts Manager (SAM) format (<<linuxdomain>>\username) to log on the computer, it fails. However, if you use User principal name (UPN) format (username@<<linuxdomain>>), it works.

Note For more information about Kerberos authentication, go to the following website:

Kerberos: The Network Authentication Protocol

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Cause

This issue occurs because Windows 8 or Windows Server 2012 uses uppercase in SAM account format (<<linuxdomain>>\username) against an MIT KDC.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 8 or Windows Server 2012.

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information notes
Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.2.920 0.20 xxxWindows 8 and Windows Server 2012RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
File nameFile versionFile sizeDateTimePlatform
Kerberos.dll6.2.9200.20889654,33603-Dec-201323:44x86
For all supported x64-based versions of Windows 8 and Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Kerberos.dll6.2.9200.20889817,15203-Dec-201323:41x64
Kerberos.dll6.2.9200.20889654,33603-Dec-201323:44x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional file information

Additional file information for Windows 8 and Windows Server 2012

Additional files for all supported x86-based versions of Windows 8
File propertyValue
File namePackage_1_for_kb2913811~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot applicable
File size1,816
Date (UTC)04-Dec-2013
Time (UTC)09:55
PlatformNot applicable
File namePackage_2_for_kb2913811~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot applicable
File size1,818
Date (UTC)04-Dec-2013
Time (UTC)09:55
PlatformNot applicable
File namePackage_3_for_kb2913811~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot applicable
File size1,827
Date (UTC)04-Dec-2013
Time (UTC)09:55
PlatformNot applicable
File namePackage_for_kb2913811_rtm~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot applicable
File size2,418
Date (UTC)04-Dec-2013
Time (UTC)09:55
PlatformNot applicable
File nameX86_75a37937eb4fdf53771defa821fe8d34_31bf3856ad364e35_6.2.9200.20889_none_ad5203844311bbe8.manifest
File versionNot applicable
File size705
Date (UTC)04-Dec-2013
Time (UTC)09:55
PlatformNot applicable
File nameX86_microsoft-windows-security-kerberos_31bf3856ad364e35_6.2.9200.20889_none_e4108ee19b4d67d2.manifest
File versionNot applicable
File size47,997
Date (UTC)04-Dec-2013
Time (UTC)00:30
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 8 and Windows Server 2012
File propertyValue
File nameAmd64_554757b95ad646225acd52f36abe1553_31bf3856ad364e35_6.2.9200.20889_none_ffc6950f763d9536.manifest
File versionNot applicable
File size709
Date (UTC)04-Dec-2013
Time (UTC)09:56
PlatformNot applicable
File nameAmd64_de67eea29c5a4b63c5bf430b04364a8b_31bf3856ad364e35_6.2.9200.20889_none_170a076dafc83d0a.manifest
File versionNot applicable
File size1,060
Date (UTC)04-Dec-2013
Time (UTC)09:56
PlatformNot applicable
File nameAmd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.2.9200.20889_none_402f2a6553aad908.manifest
File versionNot applicable
File size48,001
Date (UTC)04-Dec-2013
Time (UTC)02:31
PlatformNot applicable
File namePackage_1_for_kb2913811~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot applicable
File size1,826
Date (UTC)04-Dec-2013
Time (UTC)09:56
PlatformNot applicable
File namePackage_2_for_kb2913811~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot applicable
File size2,501
Date (UTC)04-Dec-2013
Time (UTC)09:56
PlatformNot applicable
File namePackage_3_for_kb2913811~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot applicable
File size2,062
Date (UTC)04-Dec-2013
Time (UTC)09:56
PlatformNot applicable
File namePackage_for_kb2913811_rtm~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot applicable
File size2,882
Date (UTC)04-Dec-2013
Time (UTC)09:56
PlatformNot applicable
File nameWow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.2.9200.20889_none_4a83d4b7880b9b03.manifest
File versionNot applicable
File size37,746
Date (UTC)04-Dec-2013
Time (UTC)00:30
PlatformNot applicable


Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseadvanced

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Article Info
Article ID : 2913811
Revision : 1
Created on : 1/7/2017
Published on : 2/12/2014
Exists online : False
Views : 237