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A system deadlock occurs between two threads on an FCB resource for the TXF log in Windows 8.1

View products that this article applies to.


In Windows 8.1, a deadlock between two threads on a file control block (FCB) resource for the TXF log may occur.

Specifically, assume that one thread is defragmenting the Master File Table (MFT) and has initiated a flush of the TXF log and is waiting for it to complete, while the other thread is flushing the TXF log and is waiting for the FCB. In this situation, a deadlock issue occurs.

When the deadlock occurs, the operating system freezes and requires a hard reset in order to recover.

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Cause

This issue occurs because of a bug in the Ntfs.sys driver.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this update, you must be running Windows RT 8.1 or Windows 8.1.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.
File information

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows RT 8.1 or Windows 8.1 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.3.920 0.16 xxxWindows RT 8.1 and Windows 8.1RTMGDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For Windows RT
File propertyValue
File nameNtfs.sys
File version6.3.9600.16477
File size1,483,616
Date (UTC)27-Nov-2013
Time (UTC)11:16
PlatformNot Applicable
For all supported x86-based versions of Windows 8
File propertyValue
File nameNtfs.sys
File version6.3.9600.16477
File size1,674,584
Date (UTC)27-Nov-2013
Time (UTC)14:30
Platformx86
For all supported x64-based versions of Windows 8 and of Windows Server 2012
File propertyValue
File nameNtfs.sys
File version6.3.9600.16477
File size2,010,968
Date (UTC)27-Nov-2013
Time (UTC)15:39
Platformx64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows RT 8.1 and Windows 8.1

Additional files for Windows RT 8.1
File propertyValue
File nameArm_e6d66e8479c0529d1d13ffdcb5924b6a_31bf3856ad364e35_6.3.9600.16477_none_468f5c00130db042.manifest
File versionNot Applicable
File size692
Date (UTC)28-Nov-2013
Time (UTC)01:02
PlatformNot Applicable
File nameArm_microsoft-windows-ntfs_31bf3856ad364e35_6.3.9600.16477_none_3b21334c38777ad2.manifest
File versionNot Applicable
File size16,005
Date (UTC)27-Nov-2013
Time (UTC)11:20
PlatformNot Applicable
Additional files for all supported x86-based versions of Windows 8.1
File propertyValue
File nameX86_b129851c9ee61409fd950d9ca496c9b4_31bf3856ad364e35_6.3.9600.16477_none_79647ecc95ee7f90.manifest
File versionNot Applicable
File size692
Date (UTC)28-Nov-2013
Time (UTC)01:02
PlatformNot Applicable
File nameX86_microsoft-windows-ntfs_31bf3856ad364e35_6.3.9600.16477_none_3b1ec0f4387a5c0c.manifest
File versionNot Applicable
File size16,005
Date (UTC)27-Nov-2013
Time (UTC)14:51
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows 8.1
File propertyValue
File nameAmd64_ff8055f2cdac809bd78f28f66f434d46_31bf3856ad364e35_6.3.9600.16477_none_8bd6597bf27a0634.manifest
File versionNot Applicable
File size696
Date (UTC)28-Nov-2013
Time (UTC)01:03
PlatformNot Applicable
File nameAmd64_microsoft-windows-ntfs_31bf3856ad364e35_6.3.9600.16477_none_973d5c77f0d7cd42.manifest
File versionNot Applicable
File size16,011
Date (UTC)27-Nov-2013
Time (UTC)16:14
PlatformNot Applicable

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Keywords: kbautohotfix, kbqfe, kbhotfixserver, kbfix, kb

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Article Info
Article ID : 2913700
Revision : 1
Created on : 1/7/2017
Published on : 1/15/2014
Exists online : False
Views : 304