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RPC Client Access service crashes with an exception in Exchange Server 2010

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Symptoms

The Microsoft Exchange RPC Client Access service (Microsoft.Exchange.RpcClientAccess.Service.exe) crashes on a Microsoft Exchange Server 2010 Client Access server together with a System.InvalidOperationException exception. Additionally, the following event is logged in the Application log:

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Cause

This issue occurs because a race condition occurs when the RPC Client Access service changes performance counters.

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Resolution

To resolve this issue, install the following update rollup:
2917508 Description of Update Rollup 5 for Exchange Server 2010 Service Pack 3

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2913413
Revision : 1
Created on : 1/7/2017
Published on : 2/25/2014
Exists online : False
Views : 164