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An external call is routed based on Location-Based Routing that is configured for internal AD sites in a Lync Server 2013 environment

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Symptoms

Consider the following scenario:
  • You have several Active Directory sites in a Microsoft Lync Server 2013 environment.
  • You configure Location-Based Routing for each site and deploy Enterprise Voice in the environment.
  • An external network is set up by using a private subnet. The IP addresses of the subnet are in the IP address range of the AD sites.
  • A user tries to make a call to connect to a front-end server that is in the Lync Server 2013 environment from the external network.
In this scenario, the call is routed incorrectly based on Location-Based Routing that is configured for the AD sites.

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Cause

This issue occurs because an external client that has an IP address which is in the IP address range of the AD sites is identified as an internal client.

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Resolution

To resolve this issue, install the following cumulative update:
2905048 Description of the cumulative update 5.0.8308.577 for Lync Server 2013 (Front End Server and Edge Server): January 2014

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Keywords: kbqfe, kbfix, kbexpertisebeginner, kbsurveynew, kb

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Article Info
Article ID : 2912340
Revision : 1
Created on : 1/7/2017
Published on : 1/8/2014
Exists online : False
Views : 305