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Printer driver data remains on client after being deleted from print queue on print server

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Symptoms

Consider the following scenario:
  • On a Windows print server, install a local shared printer.
  • On a Windows client, install the shared printer via Point-n-Print (\\ServerName\ShareName).
  • From the Windows server, you remove a Printer Driver Data entry using the DeletePrinterData call.

In this scenario, you notice that the Printer Driver Data will still remain on the client computer after being deleted on the Print Server.


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Cause

This is an issue with the Client Side Rendering (CSR) synchronization code.


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Resolution

To work around this issue, instead of deleting the entry, change the value of the entry and have the print driver check for the change in value instead of presence of the entry. 


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More Information

The syncing code in question is modified starting with Windows Vista due to the new Client Side Rendering (CSR) feature. More information on this can be found in the following MSDN content.

Client-Side Rendering

http://msdn.microsoft.com/en-us/library/windows/hardware/ff545962(v=vs.85).aspx


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Keywords: kb

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Article Info
Article ID : 2909106
Revision : 1
Created on : 1/7/2017
Published on : 11/13/2013
Exists online : False
Views : 249