Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. The UserMgrCom service crashes intermittently in Forefront Unified Access Gateway 2010

The UserMgrCom service crashes intermittently in Forefront Unified Access Gateway 2010

View products that this article applies to.

Symptoms

On a server that is running Microsoft Forefront Unified Access Gateway 2010, the Microsoft Forefront UAG User Manager (UserMgrCom) service may crash intermittently. When this occurs, an error message that resembles the following is logged in the Application event section of the Windows Logs event log:



↑ Back to the top

Cause

This problem occurs because of heap corruption in the service.

↑ Back to the top

Resolution

To resolve this problem, install Service Pack 4 for Microsoft Forefront Unified Access Gateway 2010.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

References

See the terminology Microsoft uses to describe software updates.

↑ Back to the top

Keywords: kbnotautohotfix, kbqfe, kbfix, kbexpertiseinter, kbsurveynew, kbbug, kb

↑ Back to the top

Article Info
Article ID : 2907776
Revision : 1
Created on : 1/7/2017
Published on : 11/27/2013
Exists online : False
Views : 310