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  2. Hibernate and resume tests report non-DWORD access to the MSI-X table on a computer that's running Windows 8 or Windows Server 2012

Hibernate and resume tests report non-DWORD access to the MSI-X table on a computer that's running Windows 8 or Windows Server 2012

View products that this article applies to.

Symptoms

You run hibernate and resume tests on a computer that's running Windows 8 or Windows Server 2012. The computer has devices that support PCIe Transaction Layer Packet Processing Hints. During the tests, the device firmware reports non-DWORD access to the MSI-X table.

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Cause

This problem occurs because of an issue in the PCI.sys driver.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows 8 or Windows Server 2012 installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information and notes

Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    VersionProductMilestoneService branch
    6.2.920 0.16 xxxWindows 8 and Windows Server 2012RTMGDR
    6.2.920 0.20 xxxWindows 8 and Windows Server 2012RTMLDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
File nameFile versionFile sizeDateTimePlatform
Agp440.sys6.2.9200.1638455,53626-Jul-201203:42x86
Amdagp.sys6.2.9200.1638456,04826-Jul-201203:42x86
Isapnp.sys6.2.9200.1638447,85626-Jul-201203:42x86
Msisadrv.sys6.2.9200.1638415,08826-Jul-201203:42x86
Nv_agp.sys6.2.9200.16384106,73626-Jul-201203:42x86
Pci.sys6.2.9200.16755191,83202-Nov-201307:40x86
Sisagp.sys6.2.9200.1638453,48826-Jul-201203:42x86
Uliagpkx.sys6.2.9200.1638458,60826-Jul-201203:42x86
Viaagp.sys6.2.9200.1638455,53626-Jul-201203:42x86
Agp440.sys6.2.9200.1638455,53626-Jul-201203:42x86
Amdagp.sys6.2.9200.1638456,04826-Jul-201203:42x86
Isapnp.sys6.2.9200.1638447,85626-Jul-201203:42x86
Msisadrv.sys6.2.9200.1638415,08826-Jul-201203:42x86
Nv_agp.sys6.2.9200.16384106,73626-Jul-201203:42x86
Pci.sys6.2.9200.20868191,83202-Nov-201307:35x86
Sisagp.sys6.2.9200.1638453,48826-Jul-201203:42x86
Uliagpkx.sys6.2.9200.1638458,60826-Jul-201203:42x86
Viaagp.sys6.2.9200.1638455,53626-Jul-201203:42x86
For all supported x64-based versions of Windows 8 and of Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Agp440.sys6.2.9200.1638463,21626-Jul-201205:00x64
Isapnp.sys6.2.9200.1638422,25626-Jul-201205:00x64
Msisadrv.sys6.2.9200.1638417,13626-Jul-201205:00x64
Nv_agp.sys6.2.9200.16384125,16826-Jul-201205:00x64
Pci.sys6.2.9200.16755234,84002-Nov-201309:37x64
Uliagpkx.sys6.2.9200.1638466,80026-Jul-201205:00x64
Agp440.sys6.2.9200.1638463,21626-Jul-201205:00x64
Isapnp.sys6.2.9200.1638422,25626-Jul-201205:00x64
Msisadrv.sys6.2.9200.1638417,13626-Jul-201205:00x64
Nv_agp.sys6.2.9200.16384125,16826-Jul-201205:00x64
Pci.sys6.2.9200.20868234,84002-Nov-201309:56x64
Uliagpkx.sys6.2.9200.1638466,80026-Jul-201205:00x64
For all supported ARM-based versions of Windows 8
File nameFile versionFile sizeDateTimePlatform
Pci.sys6.2.9200.16755182,10402-Nov-201309:27Not Applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Additional file information

Additional file information for Windows 8 and for Windows Server 2012

Additional files for all supported x86-based versions of Windows 8
File namePackage_1_for_kb2907622_bf~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size1,807
Date (UTC)04-Nov-2013
Time (UTC)20:01
PlatformNot Applicable
File namePackage_1_for_kb2907622~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size2,545
Date (UTC)04-Nov-2013
Time (UTC)20:01
PlatformNot Applicable
File namePackage_2_for_kb2907622_bf~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size1,807
Date (UTC)04-Nov-2013
Time (UTC)20:01
PlatformNot Applicable
File namePackage_2_for_kb2907622~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size2,545
Date (UTC)04-Nov-2013
Time (UTC)20:01
PlatformNot Applicable
File namePackage_3_for_kb2907622_bf~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size1,797
Date (UTC)04-Nov-2013
Time (UTC)20:01
PlatformNot Applicable
File namePackage_3_for_kb2907622~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size2,535
Date (UTC)04-Nov-2013
Time (UTC)20:01
PlatformNot Applicable
File namePackage_for_kb2907622_rtm_bf~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size2,159
Date (UTC)04-Nov-2013
Time (UTC)20:01
PlatformNot Applicable
File namePackage_for_kb2907622_rtm~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot Applicable
File size2,206
Date (UTC)04-Nov-2013
Time (UTC)20:01
PlatformNot Applicable
File nameUpdate-bf.mum
File versionNot Applicable
File size1,764
Date (UTC)04-Nov-2013
Time (UTC)20:01
PlatformNot Applicable
File nameX86_machine.inf_31bf3856ad364e35_6.2.9200.16755_none_b6df70c28ffe585b.manifest
File versionNot Applicable
File size7,171
Date (UTC)04-Nov-2013
Time (UTC)20:01
PlatformNot Applicable
File nameX86_machine.inf_31bf3856ad364e35_6.2.9200.20868_none_b7613e7fa921601b.manifest
File versionNot Applicable
File size7,171
Date (UTC)04-Nov-2013
Time (UTC)20:01
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012
File nameAmd64_machine.inf_31bf3856ad364e35_6.2.9200.16755_none_12fe0c46485bc991.manifest
File versionNot Applicable
File size5,276
Date (UTC)04-Nov-2013
Time (UTC)20:05
PlatformNot Applicable
File nameAmd64_machine.inf_31bf3856ad364e35_6.2.9200.20868_none_137fda03617ed151.manifest
File versionNot Applicable
File size5,276
Date (UTC)04-Nov-2013
Time (UTC)20:05
PlatformNot Applicable
File namePackage_1_for_kb2907622_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size1,817
Date (UTC)04-Nov-2013
Time (UTC)20:05
PlatformNot Applicable
File namePackage_1_for_kb2907622~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size2,559
Date (UTC)04-Nov-2013
Time (UTC)20:05
PlatformNot Applicable
File namePackage_2_for_kb2907622_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size2,033
Date (UTC)04-Nov-2013
Time (UTC)20:05
PlatformNot Applicable
File namePackage_2_for_kb2907622~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size2,779
Date (UTC)04-Nov-2013
Time (UTC)20:05
PlatformNot Applicable
File namePackage_3_for_kb2907622_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size1,807
Date (UTC)04-Nov-2013
Time (UTC)20:05
PlatformNot Applicable
File namePackage_3_for_kb2907622~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size2,549
Date (UTC)04-Nov-2013
Time (UTC)20:05
PlatformNot Applicable
File namePackage_for_kb2907622_rtm_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size2,389
Date (UTC)04-Nov-2013
Time (UTC)20:05
PlatformNot Applicable
File namePackage_for_kb2907622_rtm~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot Applicable
File size2,440
Date (UTC)04-Nov-2013
Time (UTC)20:05
PlatformNot Applicable
File nameUpdate-bf.mum
File versionNot Applicable
File size1,990
Date (UTC)04-Nov-2013
Time (UTC)20:05
PlatformNot Applicable
Additional files for all supported ARM-based versions of Windows 8
File nameArm_machine.inf_31bf3856ad364e35_6.2.9200.16755_none_b6e1e31a8ffb7721.manifest
File versionNot Applicable
File size2,096
Date (UTC)02-Nov-2013
Time (UTC)09:30
PlatformNot Applicable
File namePackage_1_for_kb2907622~31bf3856ad364e35~arm~~6.2.1.0.mum
File versionNot Applicable
File size1,845
Date (UTC)04-Nov-2013
Time (UTC)19:59
PlatformNot Applicable
File namePackage_2_for_kb2907622~31bf3856ad364e35~arm~~6.2.1.0.mum
File versionNot Applicable
File size1,845
Date (UTC)04-Nov-2013
Time (UTC)19:59
PlatformNot Applicable
File namePackage_for_kb2907622_rtm~31bf3856ad364e35~arm~~6.2.1.0.mum
File versionNot Applicable
File size1,730
Date (UTC)04-Nov-2013
Time (UTC)19:59
PlatformNot Applicable

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References

Learn about the terminology  that Microsoft uses to describe software updates.

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbexpertiseinter, kbsurveynew, kbbug

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Article Info
Article ID : 2907622
Revision : 1
Created on : 1/7/2017
Published on : 12/12/2013
Exists online : False
Views : 170