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"0x80240017" error when you try to install a Windows Store app in Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2


View products that this article applies to.

Symptoms

When you try install a Windows Store app on a computer that is running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2, the installation fails. Additionally, you receive an error message that resembles the following: 
0x80240017

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Resolution

Update information

To resolve this issue, install update rollup 2887595. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2887595 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: November 2013

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kb, kbqfe, kbfix, kbsurveynew, kbexpertiseadvanced

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Article Info
Article ID : 2906956
Revision : 1
Created on : 1/7/2017
Published on : 11/12/2013
Exists online : False
Views : 186