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"Page not found" error message when you click "View Request" in a Release Management for Visual Studio 2013 approval notification

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Symptoms

When users click View Request in a Microsoft Release Management for Visual Studio 2013 approval notification, they receive the following error:
Page not found

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Cause

This problem occurs because the "View Request" link is configured to use the "localhost" setting instead of the Release Management server name.

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Resolution

To resolve this problem, use one of the following methods:
  • Download and install Visual Studio 2013 Update 1 .
  • Modify the Web.config file. To do this, locate the following code in the Web.config file.

    Note The Web.config file is located in the <Release_Management_server>/services\ folder.
    <setting name="ApprovalRequestEmailLanding" serializeAs="String">
    <value>http://localhost:port/ReleaseManagement/></value>
    </setting>
    Replace that code with the following:

    <setting name="ApprovalRequestEmailLanding" serializeAs="String">
    <value>http://Release_Management_server_name:port/ReleaseManagement/</value>
    </setting>
    Note Make sure that you include the slash mark (/) at the end of the value when you modify the Web.config file.

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Workaround

To work around this issue, approvers can view the request at the following server-specific website:
http://<Release_Management_server_url:port>/releasemanagement/

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Keywords: kbprb, kbtshoot, kbentirenet, kbsurveynew, kb

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Article Info
Article ID : 2905741
Revision : 1
Created on : 1/7/2017
Published on : 1/20/2014
Exists online : False
Views : 252