Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Incorrect paper size is sent from Microsoft Word in n-up scenarios

Incorrect paper size is sent from Microsoft Word in n-up scenarios

View products that this article applies to.

Symptoms

Consider the following scenario:

  • You are running a version of Microsoft Word.
  • The print driver you have installed is set to use "Letter" paper size in the print driver properties.
  • You open Word's print menu to print a document with multiple pages.
  • You specify a paper size to be a size that is not the default paper size, for example “Executive.”
  • You also select n-up to print multiple pages per sheet.
  • You print the document using "Executive" and n-up.

In this scenario, you notice that the content on the print out does not line up correctly and may be cut off.

↑ Back to the top

Cause

When printing with n-up, Microsoft Word will use what the default paper size is specified in the print driver's paper properties. For example, in the scenario above, since "Letter" paper size is specified in the print driver properties, Word will use this as the paper size instead of "Executive."

↑ Back to the top

Workaround

Specify the paper size in the print driver properties. In the scenario above, if you need to use "Executive" paper size, specify "Executive" to be the paper size in the print driver's properties. 

↑ Back to the top

Keywords: kb

↑ Back to the top

Article Info
Article ID : 2901960
Revision : 1
Created on : 1/7/2017
Published on : 11/6/2013
Exists online : False
Views : 359