Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Error message when you try to search for apps in the Windows Store in Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2

Error message when you try to search for apps in the Windows Store in Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2

View products that this article applies to.

Symptoms

On a Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2-based computer, you may receive a full-screen error message when you try to search for apps in the Windows Store. 

↑ Back to the top

Cause

This issue occurs because the Windows Store app cannot retrieve the user's input language.

↑ Back to the top

Resolution

Update information

To resolve this issue, install update rollup 2887595. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2887595 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: November 2013

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

↑ Back to the top

Keywords: kb, kbqfe, kbfix, kbsurveynew, kbexpertiseadvanced

↑ Back to the top

Article Info
Article ID : 2901095
Revision : 1
Created on : 1/7/2017
Published on : 11/12/2013
Exists online : False
Views : 354