Hotfix KB2899538 for Word 2010 November 11, 2014 (Word-x-none.msp)

View products that this article applies to.

This article describes the issues that are fixed in the Microsoft Word 2010 hotfix package that is dated November 11, 2014. Click the "Hotfix Download Available" button to get the hotfix. This hotfix has a prerequisite.

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Issues that this hotfix package fixes

Assume that you install February 2013 cumulative update for Microsoft Outlook 2010. You create a Rich Text Format (RTF) email message, and then save it as an Outlook Form Template (OFT) file. In this situation, when you open the OFT file from the file explorer, the file is opened as an HTML file and it has incorrect fonts and formatting. This issue occurs only when Outlook uses an online mode profile.
Assume that you create a Word 2010 document, and then you type some Hebrew text that includes numbers into the document. You save the Word document as a PDF file. You open the PDF file, copy the numbers, and then paste them to a new document. In this situation, the digits in the numbers may be reversed (for example, "321" instead of "123"), or the digits may be completely different.
Assume that you open a Word 2010 document on a Windows 7-based client computer. When you change the vertical text in the Yu fonts style to another font style, the parenthesis and the punctuation are displayed incorrectly.
Changes that you make in a Word 2010 document are missing after you close and reopen the document if you had the Input Method Editor (IME) pad open and if you previewed font styles when you made the changes.

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How to obtain the hotfix

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

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Hotfix information

Registry Information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

Prerequisites

To install this hotfix package, you must have Office 2010 Service Pack 2 (SP2) installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issues that are listed in this article.
The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86 version

Download information

File name	File version	File size	Date	Time
Word2010-kb2899538-fullfile-x86-glb.exe	14.0.7137.5000	28,179,344	22-Oct-2014	21:33

Microsoft Windows Installer .msp file information

File name	File version	File size	Date	Time
Word-x-none.msp	Not Applicable	41,314,304	15-Oct-2014	20:12

Word-x-none.msp file information

File name	File version	File size	Date	Time
Winword.exe	14.0.7137.5000	1,423,000	15-Oct-2014	18:09
Wordcnv.dll	14.0.7137.5000	5,471,392	15-Oct-2014	18:08
Wordicon.exe	14.0.7120.5000	1,859,240	4-Mar-2014	15:06
Wwlib.dll	14.0.7137.5000	19,407,512	15-Oct-2014	18:09

x64 version

Download information

File name	File version	File size	Date	Time
Word2010-kb2899538-fullfile-x64-glb.exe	14.0.7137.5000	28,350,720	22-Oct-2014	21:33

Microsoft Windows Installer .msp file information

File name	File version	File size	Date	Time
Word-x-none.msp	Not Applicable	39,579,136	15-Oct-2014	20:14

Word-x-none.msp file information

File name	File version	File size	Date	Time
Winword.exe	14.0.7137.5000	1,424,024	15-Oct-2014	18:10
Wordcnv.dll	14.0.7137.5000	6,826,144	15-Oct-2014	18:08
Wordicon.exe	14.0.7120.5000	1,859,240	4-Mar-2014	15:06
Wwlib.dll	14.0.7137.5000	24,516,248	15-Oct-2014	18:10