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  2. You cannot drag email messages to other folders by using Outlook Web App in an Exchange Server 2010 environment

You cannot drag email messages to other folders by using Outlook Web App in an Exchange Server 2010 environment

View products that this article applies to.

Symptoms

Consider the following scenario:
  • A computer is running Window 7 in an environment that has Update Rollup 6 for Microsoft Exchange Server 2010 Service Pack 2 (SP2) or a later update rollup installed.
  • You sign in to Microsoft Outlook Web App by using Internet Explorer 10 from the computer.
  • You drag some email messages to other folders.
In this scenario, these messages remain in the source folder instead of being moved to the target folder.

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Resolution

To resolve this issue, install the following update rollup:
2891587 Description of Update Rollup 3 for Exchange Server 2010 Service Pack 3

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbqfe, kbfix, kbexpertiseinter, kbsurveynew, kb

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Article Info
Article ID : 2899146
Revision : 1
Created on : 1/7/2017
Published on : 11/25/2013
Exists online : False
Views : 337