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Screen readers cannot read aloud keystrokes during a Lync 2013 application or desktop sharing session in Windows


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You install an update for Microsoft Lync 2013 that is dated October 8, 2013 on a computer that is running Windows.
  • You are running screen reader software on the computer.
  • You start an application or desktop sharing session by using Lync 2013.
In this scenario, the screen reader software cannot read aloud keystrokes that are from the local user’s keyboard in the session.

Note When this issue occurs, the screen reader will work if you restart it.

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Cause

This issue occurs because of a limitation in Windows.

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Workaround

To work around this issue, you must set the DWORD registry value of DisableMouseConflictReduction to 1 in the following registry path:HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\15.0\Lync

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More Information

For more information about the update for Microsoft Lync 2013 that is dated October 8, 2013, go to the following Microsoft website:
2825630 Description of the Lync 2013 update 15.0.4535.1510: October 8, 2013

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Keywords: kbqfe, kbsurveynew, kbexpertisebeginner, kb

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Article Info
Article ID : 2898357
Revision : 1
Created on : 1/7/2017
Published on : 10/18/2013
Exists online : False
Views : 270