Microsoft Knowledge Base Archive

Symptoms

Consider the following scenario:

You have a Windows Server 2012 R2, Windows Server 2012, or Windows Server 2008 R2 Service Pack 1 (SP1)-based terminal server.
The terminal server is configured to use the AddPrinterConnection VBScript command to map printers for users during the logon process.
You try to log on to the terminal server.

In this scenario, it takes longer than expected to log on to the terminal server. Additionally, the terminal server experiences high CPU usage.

Notes

When this issue occurs, the terminal server is unresponsive until the printers are mapped.
The expected logon time is within one minute.

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Cause

This issue occurs because the following operations are performed redundantly after the AddPrinterConnection VBScript command is called to create network printer mappings during the logon process:

Redundant registry keys are populated.
A printer driver is downloaded and reinstalled every time that a printer connection is added. This occurs even though the driver exists on the terminal server.

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Resolution

To resolve this issue, we have released a hotfix for Windows Server 2008 R2 and Windows Server 2012, and we have released an update rollup for Windows Server 2012 R2 and Windows Server 2012.

Shall I choose hotfix or update rollup?

Get the update rollup for Windows Server 2012 R2 and Windows Server 2012

To resolve this issue, install the May 2014 update rollup for Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2.

To resolve this issue, install the December 2014 update rollup for Windows RT, Windows 8, and Windows Server 2012.

Get the hotfix for Windows Server 2012 and Windows Server 2008 R2

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must install Service Pack 1 for Windows Server 2008 R2.

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

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More Information

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2008 R2 file information notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies to" section in articles to determine the actual operating system that each hotfix applies to.

The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Version Product Milestone Service branch
6.1.760
1.17xxx Windows Server 2008 R2 SP1 GDR
6.1.760
1.22xxx Windows Server 2008 R2 SP1 LDR
GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

Version	Product	Milestone	Service branch
6.1.760 1.17xxx	Windows Server 2008 R2	SP1	GDR
6.1.760 1.22xxx	Windows Server 2008 R2	SP1	LDR

For all supported x64-based versions of Windows Server 2008 R2

File name	File version	File size	Date	Time	Platform
Localspl.dll	6.1.7601.22502	965,632	05-Nov-2013	10:48	x64
Winprint.dll	6.1.7601.17514	39,424	20-Nov-2010	13:27	x64
Win32spl.dll	6.1.7601.22502	756,224	05-Nov-2013	10:49	x64
Win32spl.dll	6.1.7601.22502	756,224	05-Nov-2013	10:49	x64
Win32spl.dll	6.1.7601.22502	497,152	05-Nov-2013	09:56	x86
Win32spl.dll	6.1.7601.22502	497,152	05-Nov-2013	09:56	x86
Localspl.dll	6.1.7601.22502	776,704	05-Nov-2013	09:54	x86
Winprint.dll	6.1.7601.17514	30,208	20-Nov-2010	12:21	x86

For all supported IA-64–based versions of Windows Server 2008 R2

File name	File version	File size	Date	Time	Platform
Localspl.dll	6.1.7601.22502	2,079,232	05-Nov-2013	09:47	IA-64
Winprint.dll	6.1.7601.17514	90,624	20-Nov-2010	10:28	IA-64
Win32spl.dll	6.1.7601.22502	1,527,808	05-Nov-2013	09:49	IA-64
Win32spl.dll	6.1.7601.22502	497,152	05-Nov-2013	09:56	x86

Windows Server 2012 file information notes

Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Version Product SR_Level Service branch
6.2.920 0.16xxx Windows Server 2012 RTM GDR
6.2.920 0.17xxx Windows Server 2012 RTM GDR
6.2.920 0.21xxx Windows Server 2012 RTM LDR
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2012" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

Version	Product	SR_Level	Service branch
6.2.920 0.16xxx	Windows Server 2012	RTM	GDR
6.2.920 0.17xxx	Windows Server 2012	RTM	GDR
6.2.920 0.21xxx	Windows Server 2012	RTM	LDR

For all supported x64-based versions of Windows Server 2012

File name	File version	File size	Date	Time	Platform
Compstui.dll	6.2.9200.16384	308,736	26-Jul-2012	03:05	x64
Dafprintprovider.dll	6.2.9200.21158	55,808	25-Jun-2014	04:20	x64
Findnetprinters.dll	6.2.9200.16384	66,048	26-Jul-2012	03:05	x64
Printui.exe	6.2.9200.16384	62,976	26-Jul-2012	03:08	x64
Puiapi.dll	6.2.9200.16384	187,392	26-Jul-2012	03:07	x64
Puiobj.dll	6.2.9200.21283	458,240	04-Nov-2014	23:25	x64
Localspl.dll	6.2.9200.17169	1,024,512	05-Nov-2014	06:39	x64
Winprint.dll	6.2.9200.16451	39,936	06-Nov-2012	04:19	x64
Localspl.dll	6.2.9200.21283	1,039,360	04-Nov-2014	23:25	x64
Winprint.dll	6.2.9200.20555	39,936	06-Nov-2012	04:25	x64
Win32spl.dll	6.2.9200.17169	733,184	05-Nov-2014	06:40	x64
Win32spl.dll	6.2.9200.21283	733,184	04-Nov-2014	23:26	x64
Compstui.dll	6.2.9200.16384	288,768	26-Jul-2012	03:18	x86
Dafprintprovider.dll	6.2.9200.21158	45,056	25-Jun-2014	04:05	x86
Findnetprinters.dll	6.2.9200.16384	53,760	26-Jul-2012	03:18	x86
Printui.exe	6.2.9200.16384	61,952	26-Jul-2012	03:20	x86
Puiapi.dll	6.2.9200.16384	162,304	26-Jul-2012	03:19	x86
Puiobj.dll	6.2.9200.16384	339,968	26-Jul-2012	03:19	x86

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2

File property	Value
File name	Amd64_541004444788cae44ca1182575f71090_31bf3856ad364e35_6.1.7601.22502_none_10f12962507b274b.manifest
File version	Not applicable
File size	722
Date (UTC)	05-Nov-2013
Time (UTC)	14:42

File name	Amd64_a37afca7131fd37a7bcd6ac1dbb3a57c_31bf3856ad364e35_7.1.7601.22502_none_4216a0669766fbff.manifest
File version	Not applicable
File size	1,086
Date (UTC)	05-Nov-2013
Time (UTC)	14:42

File name	Amd64_ab558592de6b9e805d35a8e10046b36e_31bf3856ad364e35_6.1.7601.22502_none_85bb5f25976e9a9d.manifest
File version	Not applicable
File size	720
Date (UTC)	05-Nov-2013
Time (UTC)	14:42

File name	Amd64_ac00991b52acc3b71061711509c5c069_31bf3856ad364e35_6.1.7601.22502_none_06dcfd978501edb7.manifest
File version	Not applicable
File size	722
Date (UTC)	05-Nov-2013
Time (UTC)	14:42

File name	Amd64_ddf061c2565bcb8890cfe596cab13e47_31bf3856ad364e35_6.1.7601.22502_none_a3976213d291bbad.manifest
File version	Not applicable
File size	722
Date (UTC)	05-Nov-2013
Time (UTC)	14:42

File name	Amd64_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.1.7601.22502_none_8ed3b6dfc26510c1.manifest
File version	Not applicable
File size	4,845
Date (UTC)	05-Nov-2013
Time (UTC)	14:48

File name	Amd64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7601.22502_none_982b939da0a0fbd8.manifest
File version	Not applicable
File size	10,428
Date (UTC)	05-Nov-2013
Time (UTC)	11:18

File name	Amd64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_7.1.7601.22502_none_899c0fe32b87a4a7.manifest
File version	Not applicable
File size	6,373
Date (UTC)	05-Nov-2013
Time (UTC)	11:16

File name	Wow64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7601.22502_none_a2803defd501bdd3.manifest
File version	Not applicable
File size	10,426
Date (UTC)	05-Nov-2013
Time (UTC)	10:08

File name	Wow64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_7.1.7601.22502_none_93f0ba355fe866a2.manifest
File version	Not applicable
File size	6,371
Date (UTC)	05-Nov-2013
Time (UTC)	10:09

File name	X86_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.1.7601.22502_none_32b51b5c0a079f8b.manifest
File version	Not applicable
File size	4,844
Date (UTC)	05-Nov-2013
Time (UTC)	14:48

Additional files for all supported IA-64–based versions of Windows Server 2008 R2

File property	Value
File name	Ia64_cae9194819158f3202802d15e7007074_31bf3856ad364e35_6.1.7601.22502_none_05cb7eda36e5d4e2.manifest
File version	Not applicable
File size	1,084
Date (UTC)	05-Nov-2013
Time (UTC)	14:42

File name	Ia64_e5da294de1b3bfb9270e8f6cfdc7a006_31bf3856ad364e35_6.1.7601.22502_none_0f040e0b29f82613.manifest
File version	Not applicable
File size	720
Date (UTC)	05-Nov-2013
Time (UTC)	14:42

File name	Ia64_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.1.7601.22502_none_32b6bf520a05a887.manifest
File version	Not applicable
File size	4,844
Date (UTC)	05-Nov-2013
Time (UTC)	14:42

File name	Ia64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7601.22502_none_3c0e9c0fe841939e.manifest
File version	Not applicable
File size	10,426
Date (UTC)	05-Nov-2013
Time (UTC)	10:23

File name	Wow64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7601.22502_none_a2803defd501bdd3.manifest
File version	Not applicable
File size	10,426
Date (UTC)	05-Nov-2013
Time (UTC)	10:08

Additional file information for Windows Server 2012

Additional files for all supported x64-based versions of Windows Server 2012

File property	Value
File name	Amd64_1cf00af93011299470a578cf1edd997d_31bf3856ad364e35_6.2.9200.21285_none_1e68384bc16bcbfb.manifest
File version	Not applicable
File size	1,453
Date (UTC)	06-Nov-2014
Time (UTC)	01:45
File name	Amd64_230613d6959e7b0c667b8401a0b27950_31bf3856ad364e35_6.2.9200.17169_none_d4aa7bcea18139f9.manifest
File version	Not applicable
File size	722
Date (UTC)	06-Nov-2014
Time (UTC)	01:45
File name	Amd64_4a350bbc9e19155bd6ec0b64b4bddb9e_31bf3856ad364e35_6.2.9200.21285_none_940e08ea10b9c165.manifest
File version	Not applicable
File size	1,092
Date (UTC)	06-Nov-2014
Time (UTC)	01:45
File name	Amd64_4bd39a8ada497a3644df3d439f5f6a19_31bf3856ad364e35_6.2.9200.17169_none_e58d30e96c21b020.manifest
File version	Not applicable
File size	1,086
Date (UTC)	06-Nov-2014
Time (UTC)	01:45
File name	Amd64_676a0482eeb209e6b9c74b44754d8fbc_31bf3856ad364e35_6.2.9200.21285_none_8d3657d269e0d8d6.manifest
File version	Not applicable
File size	1,450
Date (UTC)	06-Nov-2014
Time (UTC)	01:45
File name	Amd64_7fce218e8f243a613e8d41405d004694_31bf3856ad364e35_6.2.9200.17169_none_82efc7f7ac8e7a13.manifest
File version	Not applicable
File size	722
Date (UTC)	06-Nov-2014
Time (UTC)	01:45
File name	Amd64_98e6fa70b1fa90bf3d7e37917e8c1d5e_31bf3856ad364e35_6.2.9200.21285_none_512d27d068e9218a.manifest
File version	Not applicable
File size	1,089
Date (UTC)	06-Nov-2014
Time (UTC)	01:45
File name	Amd64_d49fd0d306eeb935b082fedf7719e093_31bf3856ad364e35_6.2.9200.17169_none_a257248b1c0c0ea5.manifest
File version	Not applicable
File size	722
Date (UTC)	06-Nov-2014
Time (UTC)	01:45
File name	Amd64_microsoft-windows-p..installerandprintui_31bf3856ad364e35_6.2.9200.21285_none_2fa8698598cd5957.manifest
File version	Not applicable
File size	24,894
Date (UTC)	06-Nov-2014
Time (UTC)	01:45
File name	Amd64_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.2.9200.17169_none_88ff8c161c5db4f6.manifest
File version	Not applicable
File size	5,205
Date (UTC)	06-Nov-2014
Time (UTC)	01:45
File name	Amd64_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.2.9200.21285_none_896f87e1358f2746.manifest
File version	Not applicable
File size	5,205
Date (UTC)	06-Nov-2014
Time (UTC)	01:45
File name	Amd64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.2.9200.17169_none_925768d3fa99a00d.manifest
File version	Not applicable
File size	10,489
Date (UTC)	05-Nov-2014
Time (UTC)	07:43
File name	Amd64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.2.9200.21285_none_92c7649f13cb125d.manifest
File version	Not applicable
File size	10,489
Date (UTC)	05-Nov-2014
Time (UTC)	02:21
File name	Wow64_microsoft-windows-p..installerandprintui_31bf3856ad364e35_6.2.9200.21285_none_39fd13d7cd2e1b52.manifest
File version	Not applicable
File size	24,148
Date (UTC)	06-Nov-2014
Time (UTC)	01:45
File name	Wow64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.2.9200.17169_none_9cac13262efa6208.manifest
File version	Not applicable
File size	9,276
Date (UTC)	05-Nov-2014
Time (UTC)	05:52
File name	Wow64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.2.9200.21285_none_9d1c0ef1482bd458.manifest
File version	Not applicable
File size	9,276
Date (UTC)	05-Nov-2014
Time (UTC)	00:26

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

See the terminology that Microsoft uses to describe software updates.

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Article ID	:	2896881
Revision	:	1
Created on	:	1/7/2017
Published on	:	12/9/2014
Exists online	:	False
Views	:	469

Microsoft KB Archive Search

Long logon time when you use the AddPrinterConnection VBScript command to map printers for users during logon process in Windows

Symptoms

Cause

Resolution

Get the update rollup for Windows Server 2012 R2 and Windows Server 2012

Get the hotfix for Windows Server 2012 and Windows Server 2008 R2

Prerequisites

Registry information

Restart requirement

Hotfix replacement information

More Information

Windows Server 2008 R2 file information notes

For all supported x64-based versions of Windows Server 2008 R2

For all supported IA-64–based versions of Windows Server 2008 R2

Windows Server 2012 file information notes

For all supported x64-based versions of Windows Server 2012

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2

Additional files for all supported IA-64–based versions of Windows Server 2008 R2

Additional file information for Windows Server 2012

Additional files for all supported x64-based versions of Windows Server 2012

Status

References

Applies to: