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HIS2010: Applications may slow down when you use transaction integration and have SNA Server transport configured for the RE


View products that this article applies to.

Symptoms

When you use transaction integration and have Microsoft SNA Server transport configured in the settings for the remote environment (RE), your application may slow down after it operates for some time.

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Cause

This issue was introduced by the managed Common Programming Interface for Communications (CPI-C) implementation. The implementation may leak handles and memory.

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Resolution

Cumulative update information

The fix that resolves this issue is included in cumulative update package 1 for Host Integration Server 2013. For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2908834  Cumulative Update Package 1 for Host Integration Server 2013

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have cumulative update package 8 for Host Integration Server 2010 installed.

More Information

The hotfix that resolves this issue is also included in cumulative update package 9 for Host Integration Server 2010. For more information about how to obtain this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:

2897923 Cumulative update package 9 for Host Integration Server 2010

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbautohotfix, kbqfe, kbhotfixserver, kbfix, kb

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Article Info
Article ID : 2896315
Revision : 1
Created on : 1/7/2017
Published on : 3/31/2014
Exists online : False
Views : 270