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Background image is displayed incorrectly in an email message when a disclaimer rule is enabled in an Exchange Server 2010 environment


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Symptoms

Consider the following scenario:
  • You create a transport rule in which the append disclaimer text and fallback to action if unable to apply check box is selected in a Microsoft Exchange Server 2010 environment.
  • You enable the rule.
  • You create an email message that has stationery or a theme in Microsoft Outlook, and then you send the email message.
  • A disclaimer text is added to the email message body, and the email message is delivered successfully.
In this scenario, there is a blank area at the top of the email message body when the recipient opens the email message. However, the background image should fill the whole email message body.

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Resolution

To resolve this issue, install the following update rollup:
2891587 Description of Update Rollup 3 for Exchange Server 2010 Service Pack 3

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about how to apply stationery or backgrounds to email messages, go to the following Microsoft website:

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2896304
Revision : 1
Created on : 1/7/2017
Published on : 11/25/2013
Exists online : False
Views : 332