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Hotfix KB 2889953 for Office 2013 October 14, 2014 (Mso-x-none.msp)

View products that this article applies to.


This article describes the issues that are fixed in the Microsoft Office 2013 hotfix package that is dated October 14, 2014.

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Issues that this hotfix package fixes

  • It is not easy to find the Recover Deleted Items button in Outlook 2013.

    Note After you install this update, the Recover Deleted Items button is available in the Home tab when you select the Deleted Items folder.
  • When you try to save a project that overwrites an existing project file in Project 2013, and the project file is protected with a password, Project 2013 may stop responding.
  • When you open an email message that contains a linked image in Outlook 2013, Outlook tries to download the image and displays a Contacting the server for information dialog box. However, the dialog box does not contain the URL path of the server.
  • Assume that you publish a SharePoint 2010 workflow to a SharePoint 2013 document library. Then, you start a workflow task for an Office document. When you open the document and approve the workflow task in an Office application, you may receive the following error message:
    ERROR This task could not be updated at this time.
  • Assume that you sync OneDrive for Business with a library. When you save a newly created Office 2013 document to an offline OneDrive for Business folder, the operation might fail. Additionally, when you try to save the document again, you receive the following error message:
    Word cannot open or save this file because the path name is too long.
  • When additional logging modes are active, Outlook 2013 write data to the hard disk too frequently.
  • Assume that you enable telemetry logging for Office 2013. When you run a macro to execute user-defined functions, it takes longer time to execute than before.
  • Add columns to telemetry logging for the use with internal tools.
  • Increase retention time of telemetry logs from 3 to 7 days.
  • Assume that an ETW event contains a FILETIME column, it cannot be converted correctly.

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More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To install this hotfix package, you must have Office 2013 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issues that are listed in this article.
The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86 version

Download information
File nameFile versionFile sizeDateTime

Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTime
Mso-x-none.mspNot Applicable132,894,72028-Sep-201409:13

Mso-x-none.msp file information
File nameFile versionFile sizeDateTime
Mso.tpn.txt.x86Not Applicable1,81425-Sep-201405:30

x64 version

Download information
File nameFile versionFile sizeDateTime

Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTime
Mso-x-none.mspNot Applicable184,954,88028-Sep-201409:25

Mso-x-none.msp file information
File nameFile versionFile sizeDateTime
Mso.tpn.txt.x64Not Applicable1,81425-Sep-201405:32
Mso.tpn.txt.x86Not Applicable1,81425-Sep-201405:32

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For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbhotfixallversions, kbautohotfix, kbhotfixrollup, kbexpertiseinter, kbqfe, kbcu, kbsurveynew, kb, kbhotfixserver

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Article Info
Article ID : 2889953
Revision : 2
Created on : 3/30/2017
Published on : 3/30/2017
Exists online : False
Views : 298