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"KMODE_EXCEPTION_NOT_HANDLED" Stop error when a driver tries to close static streams for USB 3.0 devices in Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2

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Symptoms

Assume that you run an application that has a driver that uses static streams for USB 3.0 devices on a Windows RT 8.1-based, Windows 8.1-based, or Windows Server 2012 R2-based computer. When the driver loads the Uasstor.sys driver to close the streams, the computer crashes. Additionally, you receive a Stop error message that resembles the following:
KMODE_EXCEPTION_NOT_HANDLED

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Cause

This issue occurs because the driver does not close the streams dynamically. The driver incorrectly closes the streams as part of destroying the endpoint object itself.

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Resolution

Update information

To resolve this issue, install update rollup 2887595. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2887595 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: November 2013

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kb, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseadvanced

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Article Info
Article ID : 2888929
Revision : 1
Created on : 1/7/2017
Published on : 11/12/2013
Exists online : False
Views : 370