To resolve this issue, verify that the Exchange Server 5.5 computer is listening on port 389 (LDAP communications occur on port 389 by default):
- On the computer that is running the ADC, click Start, and then click Run.
- Type the following command:
telnet (servername or IP address) 389
If LDAP is configured on port 389, when you run this command, a Telnet window opens, but you do not see a banner response. If LDAP is not configured on port 389, you receive the following message:
Could not open a connection to host on port 389: Connect failed.
If you cannot connect to port 389 of the Exchange Server 5.5 computer by using Telnet, use the Microsoft Exchange Server Administrator program to check the configuration:
- Start the Administrator program.
- Click to expand the Site container, and then click to expand the Configuration container.
- Click Protocols, and then double-click LDAP.
- Click the General tab, and then verify that the port number is set to 389.
- Compare this setting to the configuration of the Connection Agreement in the ADC. These settings must match.