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FIX: A user account is unexpectedly locked out when you provide an invalid password at a task scheduler authentication prompt


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have an enterprise that has a user account lockout threshold policy applied.
  • You create a new task in Task Scheduler. When you create the task, you select the Run whether user is logged on or not option, click to clear the Do not store password. The task will only have access to local computer resources check box, and then click OK to apply the settings.
  • You are prompted to provide the credentials of the user in whose context the task should run.
  • You provide an invalid password several times at the task scheduler authentication prompt.

In this scenario, the user account is unexpectedly locked out.

Note This problem may occur even though the lockout threshold is not reached. This problem may also occur after you update the user account of an existing task.

This problem is related to the problem that is described in the following article in the Microsoft Knowledge Base:

2548120 Account is incorrectly locked after you create or change multiple scheduled tasks in Windows 7, in Windows Server 2008 R2, in Windows Vista, or in Windows Server 2008

Note If you do not have update 2548120 installed, the account can be unexpectedly locked out in even fewer attempts to provide an invalid password.

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Cause

very time that you provide an incorrect password for the single task scheduler authentication, the badPwdCount attribute is incremented incorrectly two times (or four times, if update 2548120 is not installed).

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Resolution

To resolve this problem, apply the hotfix that is described in that article after you apply update 2548120 .

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Service Pack 2 for Windows Server 2008 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2008 file information and notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table. The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    VersionProductSR_LevelService branch
    6.0.600
    2.
    23xxx
    Windows Server 2008SP2LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Hashcleanup.exe6.0.6002.232059,72830-Aug-201301:31x86
Taskeng.exe6.0.6002.23205171,52030-Aug-201301:31x86
Taskeng.mofNot applicable2,25429-May-201313:50Not applicable
Schedsvc.dll6.0.6002.23205602,62430-Aug-201303:00x86
Schedsvc.mofNot applicable2,25029-May-201313:50Not applicable
Wmicmiplugin.dll6.0.6002.23205346,11230-Aug-201303:00x86
For all supported x64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Hashcleanup.exe6.0.6002.2320510,24030-Aug-201302:27x64
Taskeng.exe6.0.6002.23205268,80030-Aug-201302:28x64
Taskeng.mofNot applicable2,25415-Nov-201115:19Not applicable
Schedsvc.dll6.0.6002.23205856,57630-Aug-201304:08x64
Schedsvc.mofNot applicable2,25015-Nov-201115:19Not applicable
Wmicmiplugin.dll6.0.6002.23205500,73630-Aug-201304:09x64
Schedsvc.mofNot applicable2,25029-May-201313:50Not applicable
Taskeng.exe6.0.6002.23205171,52030-Aug-201301:31x86
Taskeng.mofNot applicable2,25429-May-201313:50Not applicable
For all supported IA-64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Hashcleanup.exe6.0.6002.2320520,48030-Aug-201301:08IA-64
Taskeng.exe6.0.6002.23205523,26430-Aug-201301:10IA-64
Taskeng.mofNot applicable2,25415-Mar-201106:01Not applicable
Schedsvc.dll6.0.6002.232051,418,24030-Aug-201302:25IA-64
Schedsvc.mofNot applicable2,25015-Mar-201106:01Not applicable
Wmicmiplugin.dll6.0.6002.23205986,62430-Aug-201302:26IA-64
Schedsvc.mofNot applicable2,25029-May-201313:50Not applicable
Taskeng.exe6.0.6002.23205171,52030-Aug-201301:31x86
Taskeng.mofNot applicable2,25429-May-201313:50Not applicable

Windows Server 2008 R2 file information and notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.1.760
    1.22xxx
    Windows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
D61d61c8-d73a-4eee-8cdd-f6f9786b7124.xmlNot applicable3,18810-Jun-200920:57Not applicable
Schedsvc.dll6.1.7601.224671,110,01628-Sep-201302:32x64
Schedsvc.mofNot applicable2,68410-Jun-200920:57Not applicable
Schedsvc.mofNot applicable2,68409-Jul-201306:32Not applicable
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
D61d61c8-d73a-4eee-8cdd-f6f9786b7124.xmlNot applicable3,18810-Jun-200921:02Not applicable
Schedsvc.dll6.1.7601.224671,775,10428-Sep-201301:38IA-64
Schedsvc.mofNot applicable2,68410-Jun-200921:02Not applicable
Schedsvc.mofNot applicable2,68409-Jul-201306:32Not applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

See the terminology Microsoft uses to describe software updates.

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Additional file information

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008
File propertyValue
File namePackage_1_for_kb2884927~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,990
Date (UTC)30-Aug-2013
Time (UTC)05:41
PlatformNot applicable
File namePackage_2_for_kb2884927~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size2,732
Date (UTC)30-Aug-2013
Time (UTC)05:41
PlatformNot applicable
File namePackage_3_for_kb2884927~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size2,732
Date (UTC)30-Aug-2013
Time (UTC)05:41
PlatformNot applicable
File namePackage_for_kb2884927_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,695
Date (UTC)30-Aug-2013
Time (UTC)05:41
PlatformNot applicable
File namePackage_for_kb2884927_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,428
Date (UTC)30-Aug-2013
Time (UTC)05:41
PlatformNot applicable
File namePackage_for_kb2884927_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size2,167
Date (UTC)30-Aug-2013
Time (UTC)05:41
PlatformNot applicable
File namePackage_for_kb2884927_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,436
Date (UTC)30-Aug-2013
Time (UTC)05:41
PlatformNot applicable
File nameX86_3aa6715dea03cd5d4aec81895d006ea6_31bf3856ad364e35_6.0.6002.23205_none_5100788b5a2af5e4.manifest
File versionNot applicable
File size713
Date (UTC)30-Aug-2013
Time (UTC)05:41
PlatformNot applicable
File nameX86_7cee8b6a8f06bcab4eee9cb7baea193f_31bf3856ad364e35_6.0.6002.23205_none_357a64582d102cce.manifest
File versionNot applicable
File size1,406
Date (UTC)30-Aug-2013
Time (UTC)05:41
PlatformNot applicable
File nameX86_microsoft-windows-t..ched-hashcleanup-gc_31bf3856ad364e35_6.0.6002.23205_none_55d5a80a7f78eb4d.manifest
File versionNot applicable
File size3,210
Date (UTC)30-Aug-2013
Time (UTC)03:40
PlatformNot applicable
File nameX86_microsoft-windows-taskscheduler-engine_31bf3856ad364e35_6.0.6002.23205_none_e8214e23d519ef35.manifest
File versionNot applicable
File size8,325
Date (UTC)30-Aug-2013
Time (UTC)03:41
PlatformNot applicable
File nameX86_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.0.6002.23205_none_31761f86ad41fa96.manifest
File versionNot applicable
File size116,813
Date (UTC)30-Aug-2013
Time (UTC)03:41
PlatformNot applicable
File nameX86_microsoft-windows-wmi-cmiplugin_31bf3856ad364e35_6.0.6002.23205_none_bf778ddc42474e94.manifest
File versionNot applicable
File size6,171
Date (UTC)30-Aug-2013
Time (UTC)03:41
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Server 2008
File propertyValue
File nameAmd64_d5f88f88bc78ef82acf6afb7472bab1f_31bf3856ad364e35_6.0.6002.23205_none_fb0932fd9036060e.manifest
File versionNot applicable
File size2,121
Date (UTC)30-Aug-2013
Time (UTC)05:42
PlatformNot applicable
File nameAmd64_e8379a70a8a68b747a00af5c071d3981_31bf3856ad364e35_6.0.6002.23205_none_b7864ee5fdc750b2.manifest
File versionNot applicable
File size717
Date (UTC)30-Aug-2013
Time (UTC)05:42
PlatformNot applicable
File nameAmd64_microsoft-windows-t..ched-hashcleanup-gc_31bf3856ad364e35_6.0.6002.23205_none_b1f4438e37d65c83.manifest
File versionNot applicable
File size3,530
Date (UTC)30-Aug-2013
Time (UTC)04:52
PlatformNot applicable
File nameAmd64_microsoft-windows-taskscheduler-engine_31bf3856ad364e35_6.0.6002.23205_none_443fe9a78d77606b.manifest
File versionNot applicable
File size8,359
Date (UTC)30-Aug-2013
Time (UTC)04:54
PlatformNot applicable
File nameAmd64_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.0.6002.23205_none_8d94bb0a659f6bcc.manifest
File versionNot applicable
File size116,855
Date (UTC)30-Aug-2013
Time (UTC)04:54
PlatformNot applicable
File nameAmd64_microsoft-windows-wmi-cmiplugin_31bf3856ad364e35_6.0.6002.23205_none_1b96295ffaa4bfca.manifest
File versionNot applicable
File size6,193
Date (UTC)30-Aug-2013
Time (UTC)04:54
PlatformNot applicable
File namePackage_1_for_kb2884927~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size2,002
Date (UTC)30-Aug-2013
Time (UTC)05:42
PlatformNot applicable
File namePackage_2_for_kb2884927~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size3,207
Date (UTC)30-Aug-2013
Time (UTC)05:42
PlatformNot applicable
File namePackage_3_for_kb2884927~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size3,207
Date (UTC)30-Aug-2013
Time (UTC)05:42
PlatformNot applicable
File namePackage_for_kb2884927_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,707
Date (UTC)30-Aug-2013
Time (UTC)05:42
PlatformNot applicable
File namePackage_for_kb2884927_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,436
Date (UTC)30-Aug-2013
Time (UTC)05:42
PlatformNot applicable
File namePackage_for_kb2884927_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size2,183
Date (UTC)30-Aug-2013
Time (UTC)05:42
PlatformNot applicable
File namePackage_for_kb2884927_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,444
Date (UTC)30-Aug-2013
Time (UTC)05:42
PlatformNot applicable
File nameWow64_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.0.6002.23205_none_97e9655c9a002dc7.manifest
File versionNot applicable
File size109,099
Date (UTC)30-Aug-2013
Time (UTC)03:35
PlatformNot applicable
File nameX86_microsoft-windows-taskscheduler-engine_31bf3856ad364e35_6.0.6002.23205_none_e8214e23d519ef35.manifest
File versionNot applicable
File size8,325
Date (UTC)30-Aug-2013
Time (UTC)03:41
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
File propertyValue
File nameIa64_1c0d917ead597ebc91e2b129e64ae03d_31bf3856ad364e35_6.0.6002.23205_none_060bcc4420f095d4.manifest
File versionNot applicable
File size715
Date (UTC)30-Aug-2013
Time (UTC)05:41
PlatformNot applicable
File nameIa64_4157dabb9476b324c3cd37a6705bdaff_31bf3856ad364e35_6.0.6002.23205_none_a7e6226b3e0a6b83.manifest
File versionNot applicable
File size2,117
Date (UTC)30-Aug-2013
Time (UTC)05:41
PlatformNot applicable
File nameIa64_microsoft-windows-t..ched-hashcleanup-gc_31bf3856ad364e35_6.0.6002.23205_none_55d74c007f76f449.manifest
File versionNot applicable
File size3,525
Date (UTC)30-Aug-2013
Time (UTC)03:14
PlatformNot applicable
File nameIa64_microsoft-windows-taskscheduler-engine_31bf3856ad364e35_6.0.6002.23205_none_e822f219d517f831.manifest
File versionNot applicable
File size8,342
Date (UTC)30-Aug-2013
Time (UTC)03:15
PlatformNot applicable
File nameIa64_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.0.6002.23205_none_3177c37cad400392.manifest
File versionNot applicable
File size116,834
Date (UTC)30-Aug-2013
Time (UTC)03:15
PlatformNot applicable
File nameIa64_microsoft-windows-wmi-cmiplugin_31bf3856ad364e35_6.0.6002.23205_none_bf7931d242455790.manifest
File versionNot applicable
File size6,182
Date (UTC)30-Aug-2013
Time (UTC)03:15
PlatformNot applicable
File namePackage_1_for_kb2884927~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size1,996
Date (UTC)30-Aug-2013
Time (UTC)05:41
PlatformNot applicable
File namePackage_2_for_kb2884927~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size3,031
Date (UTC)30-Aug-2013
Time (UTC)05:41
PlatformNot applicable
File namePackage_3_for_kb2884927~31bf3856ad364e35~ia64~~6.0.1.0.mum
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File size3,031
Date (UTC)30-Aug-2013
Time (UTC)05:41
PlatformNot applicable
File namePackage_for_kb2884927_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size1,535
Date (UTC)30-Aug-2013
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PlatformNot applicable
File namePackage_for_kb2884927_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
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File size1,432
Date (UTC)30-Aug-2013
Time (UTC)05:41
PlatformNot applicable
File namePackage_for_kb2884927_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size2,009
Date (UTC)30-Aug-2013
Time (UTC)05:41
PlatformNot applicable
File namePackage_for_kb2884927_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
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File size1,440
Date (UTC)30-Aug-2013
Time (UTC)05:41
PlatformNot applicable
File nameWow64_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.0.6002.23205_none_97e9655c9a002dc7.manifest
File versionNot applicable
File size109,099
Date (UTC)30-Aug-2013
Time (UTC)03:35
PlatformNot applicable
File nameX86_microsoft-windows-taskscheduler-engine_31bf3856ad364e35_6.0.6002.23205_none_e8214e23d519ef35.manifest
File versionNot applicable
File size8,325
Date (UTC)30-Aug-2013
Time (UTC)03:41
PlatformNot applicable

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
File propertyValue
File nameAmd64_0862234e7890f34ea8d9a3e291386d4e_31bf3856ad364e35_6.1.7601.22467_none_4dac50d8d3b8d4d4.manifest
File versionNot applicable
File size713
Date (UTC)30-Sep-2013
Time (UTC)07:53
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File nameAmd64_7662ea36cb00b12a1e162d379669289c_31bf3856ad364e35_6.1.7601.22467_none_231ba30651489d2b.manifest
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File size713
Date (UTC)30-Sep-2013
Time (UTC)07:53
PlatformNot applicable
File nameAmd64_dea753d76dfe64b63f9cea1c24673eca_31bf3856ad364e35_6.1.7601.22467_none_60e87b4bd9bdcb30.manifest
File versionNot applicable
File size1,068
Date (UTC)30-Sep-2013
Time (UTC)07:53
PlatformNot applicable
File nameAmd64_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7601.22467_none_8d7d9779c6e599d0.manifest
File versionNot applicable
File size119,031
Date (UTC)28-Sep-2013
Time (UTC)03:03
PlatformNot applicable
File nameWow64_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7601.22467_none_97d241cbfb465bcb.manifest
File versionNot applicable
File size45,326
Date (UTC)28-Sep-2013
Time (UTC)02:23
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File propertyValue
File nameIa64_f0ba1a1d54224b15186dcb7bef2b3127_31bf3856ad364e35_6.1.7601.22467_none_0074a04f6b4d5d85.manifest
File versionNot applicable
File size1,066
Date (UTC)30-Sep-2013
Time (UTC)07:52
PlatformNot applicable
File nameIa64_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7601.22467_none_31609fec0e863196.manifest
File versionNot applicable
File size119,028
Date (UTC)28-Sep-2013
Time (UTC)02:23
PlatformNot applicable
File nameWow64_microsoft-windows-taskscheduler-service_31bf3856ad364e35_6.1.7601.22467_none_97d241cbfb465bcb.manifest
File versionNot applicable
File size45,326
Date (UTC)28-Sep-2013
Time (UTC)02:23
PlatformNot applicable

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbexpertiseinter, kbsurveynew, kbbug

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Article Info
Article ID : 2884927
Revision : 1
Created on : 1/7/2017
Published on : 11/13/2013
Exists online : False
Views : 150