Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. The Surface Pro startup screen is red

The Surface Pro startup screen is red

View products that this article applies to.

Symptoms

When you start a Surface Pro device, you may notice that the initial startup background screen is red and that the Surface logo is displayed in white letters.

↑ Back to the top

Cause

This issue may occur if you change the default factory Unified Extensible Firmware Interface (UEFI) settings on the Surface Pro.

↑ Back to the top

Resolution

To reset the Surface Pro to the default UEFI settings, follow these steps:

  1. Press the Power button and the Volume Up button at same time while you are starting the Surface Pro device.
  2. Set Trusted Platform Module (TPM) to enabled.
  3. Set Secure Boot Control to enabled.
  4. Press Install Default Secure Boot keys.
  5. Press Exit setup, and then save the changes.

↑ Back to the top

More Information

The red screen is a indicator to the user that the default UEFI settings were changed.

↑ Back to the top

Keywords: kbportal388, kb, kbportal421

↑ Back to the top

Article Info
Article ID : 2884723
Revision : 3
Created on : 7/19/2019
Published on : 7/20/2019
Exists online : False
Views : 371